A few weeks ago I stopped in Brinkers Jewelers to look at watches. I was blessed to be assisted by…read moreTim Hoehn, the Sales Manager. Although I had not shopped there in the past (we do not live there) Tim was terrific, he answered all my questions, showed me several options, and spent all the time I needed helping me. I decided because of his efforts to order a watch and Tim put me on the list to contact me when my Rolex watch arrived. he was also very kind to my wife and offered to clean her ring while we were looking at all of their fine selection of jewelry. We will definitely be shopping there in the future! Thank you so much to Tim and Brinkers for the great personal service!

Go to Droste's! Brinker's was super rude and didn't give a damn about me and my brother. I brought…read moremy grandmother's ring to resize and they quoted me like $230, zero customer engagement and I felt like a bother to them. Went to Droste's and they were SO kind to me and were shocked at the $230 quote when their same service was $85. My family has always used Brinker's and that ends now.

They are such nice positive people , the older men there is such a sweet person and transmutes such…read morea cl healing energy towards you . I came in with anxiety , and some depression, my godddd !! They helped me out so much he even let me have a few things from he's heart and I will never forget this experience something lead me to this place and I will forever talk wonders about them thank you all so much for the love and healing energy each and every one of you shared with me that day this is the Hispanic chick who was coming off some toxicities that needed to come out may god bless each and every one of you who shared just even a smile with me that day thank you all so much !!!!!! The world needs more people like y'all Sincerely: CountryTexanGirl .

This is one of its kind!! The calming scent of incense, the creative array of so many nice gifts,…read moreand the staff and Larry always make you feel welcome. They have some of the most unique jewelry pieces from Thailand, etc. Puts you in a good mood to go and browse and relax!

I had the absolute worst shopping experience with Dan this evening at Rogers Jewelers. If I could…read morerate my experience with 0 stars, I would. I went in to Rogers Jewelers this evening because unfortunately, I lost my engagement ring this past weekend while I was on vacation. When I entered into the store, both employees remained behind the desk. Dan asked me if he could help me in anyway, and I told him "Yes, I'm looking for a rose gold and morganite ring." He immediately asked me "Why do you want morganite?" Now, as someone who wanted a non-tradition, non-diamond engagement ring, I can tell you that I constantly receive harsh feedback regarding my center stone choice. I replied that "I like it, and that is what my old engagement ring was" which my fiancé and I picked out together. He started being combative and said "Morganite isn't going to last." I told him that I was aware of the potential repercussions of purchasing a morganite stone, but was not open to diamond or anything else. He continued to push me about diamonds, and how "Diamond are forever." Which is easily the most cliche line I have ever heard during a shopping experience, and paired with his combative demeanor, I was beyond done with this shopping experience. I told him "I'm sorry, I'm not trying to be offensive, but I will not purchase a diamond." He again pushed stating that their diamonds are the high quality, etc..., and to be honest, I was not looking to continue the conversation. When I started to become disinterested and kept stating that I wanted a morganite ring, Dan became increasingly more defensive and combative. I alluded to the fact that most diamonds are acquired through slave and child labor, and ethically, I was not Interested in purchasing a diamond AGAIN. At this point, I had been actively arguing with someone who offered to help me for about 3 minutes and the other employee stared on. I have never had to persuade someone to spend money in their store until this moment. I even saw a ring in the store that I was interested in trying on. However, Dan's tone, poor customer service, and predatory attempt at up-selling caused me to walk across the hallway and purchase a ring at your competitor, where they were MORE THAN WILLING to show me all of their morganite and rose gold rings. When I asked for his name, he again, raised his voice, "what is YOUR name?" He replied. I have NEVER been spoken to like this in a retail environment before. Not to mention, he continued to raise his voice as I walked out of the store. I will absolutely not be purchasing anything with this store again, and will actively deter others. I would really like a manager to reach out to me and discuss this incident further, and remedy this employees behavior going forward.

My husband purchased my engagement ring and wedding band from the Brooke Jewelers location in…read moreMiddlesboro, KY near where I live. We purchased the Lifetime Diamond guarantee which requires us to get it cleaned and inspected twice a year. Fast forward only 2 years later, the Middlesboro location closed without notice. So now I have to send my ring, insured, through the postal service to Evansville, IN twice a year which is costing us almost $150 a year. This is quite ridiculous as it is not my fault the location closed. They should have made a contract with another jeweler who can clean and inspect my ring twice as required.

Over the past 3 years I have purchased jewelry at Christmas for my wife and two daughters at the…read moreHelzberg store in Eastland Mall, Evansville Indiana. Each year Becky has gone above and beyond to make our Christmas perfect!!! This year Jacqueline and Becky partnered up and made sure I was the hero again. You will not find a better selection, nicer staff, or better quality/value than their Eastland Mall Helzberg location.

From the owner: Shop engagement rings, wedding bands, fine jewelry, and meaningful gifts at Helzberg in Eastland…read moreMall in Evansville, IN, located on Green River Road near I-69 and the Lloyd Expressway. We proudly serve guests from Newburgh, Henderson, Princeton, Boonville, and surrounding southwestern Indiana communities with expert guidance and personalized service. Our store also offers jewelry cleaning, inspections, repairs, and ring sizing, making us a trusted destination for sparkle across the Evansville metro area.

Evansville Rescue Mission (ERM) Thrift has decided that they are a retail store, not a thrift…read morestore. This is a recent occurrence. Since Goodwill is soon moving next door into Washington Square, ERM Thrift appears to be marking up their shelf pieces. For instance, I pointed out a $25.00 cut glass basket to the asst mgr. She says,'Well, if it's worth $100, it's a bargain.' On line, I found the same basket for $27.00. So where's the bargain? She curtly replied, 'You don't have to buy it!' Now that's customer service! NOT. And she's right. In fact, after buying dozens of items over the past months, I DON'T HAVE TO EVER BUY ANYTHING FROM ERM THRIFT AGAIN!' I shopped this store 3-5 times a week and found lots of thrift items at good prices. Now, however, I see a $100 Waterford biscuit jar, several items in the $75-$120 range and more. I suggest putting nicer items of higher value on your website and keeping thrift-priced items on the sales floor. This, and proper customer service, go a long way to an enriched store experience. Certainly, I want charity shops to do well. I just don't expect rude customer service and overpriced thrift items. With Google Lense on IPhones, the public can do quick comparative pricing. Don't insult your customers. Or, like me, they will not return.