I've been a loyal customer at the 1310 S. Grand location for over 10 years, bringing in my shirts…read moreto be laundered every otters week. This location is temporarily closed due to COVID19, so I had to go to 3112 S. Grand location this week. Just a simple collection of 5 shirts to be laundered, with no starch. Imagine my surprise when the bill was $39.82. You read that right..$39.82 for LAUNDERED SHIRTS!!! I was charged $7.32 for a damn laundered shirt. At the 1310 location I'm charged $2.99/per for the same shirts. How do I know? Because I keep the receipts. I was given some BS about how the shirts are a blend of fabrics. It's absolute crap, bait and switch and possible price gouging all in one. Won't be going to Beacon anymore.

Worst service and I provided many chances…read more I asked for a large coffee stain ring to be removed from a Couch cover. It was returned in exactly the same condition although I was told that they had special stain removers that they could use when they laundered it. (see picture) It was in their care for 10 days. I got at home and noticed the stain, I went back to the grande ave store and they told me to go to their NW blvd location and talk to them about them trying again. I told him I don't have time to drive to another one of their locations because I work full-time. Finally I decided to try to wash it myself with a stain remover and washed on cold. It came fully out. When I advised them I would like a refund, the Customer Service person told me she didn't have the authority and that she would have her manager call me. I had to call six additional and never received a call. Finally on the seventh call I was told I could have an in-store credit but I could not have cash back. They rationalized this by saying they aren't allowed to use the same cleaning supplies we can at home. I've worked in all kinds of Customer Service, and this was one of the worst I've ever experienced. I now have a credit to use but I don't trust them. i am not usually one up write bad reviews as I'd rather resolve 1:1. However the amount of time I wasted and the lack of concern really got to me. I don't know if the picture will show the big stain well....it is how they returned it to me. Thankfully I got the stain out on my own.

Beacon cleaners on South hill is terrible and I won't ever use them again. I dropped of my son's…read morewinter coat and got a receipt showing balance at pick up was $22.38, went to pick up and was told balance was 31.57. I showed my receipt and was told she didn't charge you for the hood. I don't know why she didnt. So I asked how can you charge for the hood, she said it's detachable. I asked how much and she said we usually charge $6.00 but she charged $7.99, not sure why. I paid and when I got home noticed the receipt said "baseball cap". I won't drive alk the way back for $8.00 but I will also never go there again!

Do NOT go there if you expect to be measured for any clothing alterations as they do not do any…read moremeasuring.

Liars and Thiefs. I will soon file a Law Suit against this…read moreBusiness for not only over charging me but for the Damage done to both my brand new $4,200 Armoni Suits that were left in their care. I have always used Clarks Cleaners and I messed up big time allowing a So Called Business such as this to touch my items and reach my wallet! Was told one price and charged another, like $3.50 More per shirt! On top of that they charged me for starched items that were Never Starched! BUYER BEWARE! THIS IS NOT A BUSINESS YOU WANT TO TRUST WITH YOUR PERSONAL ITEMS OR YOUR WALLET. STORE EMPLOYEES DID NOT WANT TO GIVE ME THE Owners NAME OR CONTACT INFO, WHAT THAT TELL YOU? SCAM!

I'm not a regular patron of dry cleaners. In fact, my motto has always been, "If I can't wash it,…read morethen I wasn't meant to own it." Well, I'm not in undergrad anymore and can't get away with that attitude. Since I'm new to dry cleaning, I can't really say what is expensive vs. cheap. I can say though, that M Pressed dry cleaners took good care of me. I took in a suit full of wrinkles, soup spatters, and pilling and they gave it back pressed and pretty. They dry cleaned a king sized silk quilt for me for what I thought was a steal. I also just sent in a coat to be fixed by their tailor (a hardware clasp button frayed off) so I'll give the 411 on that soon as well. As far as convenience (next door to Taco Del Mar [vegan options!], Starbucks, a bank, and across the street from Albertsons), efficiency, and service go, this place has been great. I walk in, tell them what I want done, they get to me right away, and compliment my taste in cardigans. What more could a girl ask for? Oh, I guess a good final product; which they have delivered every time! UPDATE: My coat came back. The clasp was sewn on upside down...and they didnt clean it the first time through. They "re-cleaned" it free of charge though. My clasp is still upside down to this day

Friendly service. However, they break over half the buttons on my husbands shirts.! They remember…read morerepeat customers by name, and are courteous.

Do not go to this place..it's just outrageously over priced and gouging. I didn't ask for the price…read moreprior never thinking that they would charge $7.18 per pants for dry cleaning! I'm here for work for two weeks and needed clothes cleaned...they are close to the hotel so of course I take it to them on Saturday- for Monday pick up no biggie that is normal where I come from but come on see the picture of the receipt.....$6.55 for shorts!! Bunch of crooks! Update. They shrunk my shirts....SMH!

This review is for Gracie, who was helpful, knowledgeable and kind. I had only brought a few items…read morein to wash/dry so my time there was short; However, first impressions long lasting, and I recommend the place highly. Great staff can be hard to come by--The owners of this establishment are doing things right. Thanks again!

Wonderful experience bringing a king sized comforter in to wash and dry. Fast, brand new clean…read moremachines. Extremely helpful attendant. Cute kid corner with classic action movie playing but also room to read without distraction. Five stars!

I've never done dry cleaning before but they had a great deal on comforter cleaning for spring…read more They told me my coat & comforter would be ready in almost a week, but I think I had my things back 2-3 days later. Everything looks clean & smells fresh & my jacket is ready for next winter. Also got a 1st time 10% off I think it was? Thank you!

I needed a dry cleaner for silk shirts of my husband. And, one had a stain. Tumble removed the…read morestain and the shirts look great. Also they are friendly and timely. Highly recommend.

Charged me $9 each to dry clean dress shirts that did not require special hand pressing. I called,…read morethey argued with me that these shirts required special hand pressing even though they were mostly cotton and no special instructions were on the shirt label. I asked for a refund, they refused. They talked down to me and made me feel stupid and basically told me they could charge me whatever they wanted and I'd have to pay it to get my clothes back. None of their pricing is online and they don't tell you up front they plan to rob you. I won't be back.

I had alterations done on a man's suit, and one pair of dress pants. Charged a little over $60.00…read more 4 sweaters, one dress blazer (female garments), Male suit jacket. I was charged a total of $190.00. Never again! Highway robbery plus on white sweater with stains - weren't removed at all. Let's mention this "I left the store without a pair of dress slacks". Received a text message "don't know what the mix up was but we have a pair of slacks." They offered a $20.00 credit not a refund claiming I was mad when I picked up the garments. I was shocked, I've had a lot more placed in the cleaners at Clarks and paid $60 -$70. I will never use their services again and that damn credit to avoid using their services I will sell or give that so called credit to a friend or someone in need. I will suggest that they don't use their services again either. Ms. Williams