I have been with Dr. Lee now for three years. Dr. Lee is always professional and compassionate. He…read morerelates well to people and takes time to listen and takes appropriate action on the symptoms. He is good at building trust with his patients.

What an awesome and friendly practice. From the moment we entered the clinic we knew we were in…read morecapable town. Dr. Murray is a straight shooting no nonsense doctor. The staff was professional and extended the aloha spirit. A bonus is the Hawaiian style office with top notch technology. Dr. Murray is accessible and just a good guy. GO!

Most caring, compassionate Dr. my family and I have ever been in connection with. He goes above and…read morebeyond for his patients and even people who are not his normal patients. He's cared for my dad for many years and would extend his aloha outside his office. His staff is top notch and by fAr the best dr. I've ever been in connection with.

Very dissappointing. Having moved back home I needed to find a new primary care physician. My…read morefamily recommended that I see Dr. Williamson since they think highly of him. I had my initial appointment in January, but only after I was screened over the phone for any serious medical issues, which thankfully I am a relatively healthy person, otherwise I'd be out of luck. Seems to be the going trend now for health care. As long as you don't have any health issues you can be accepted as a new patient. At my first appointment there ever, I was asked to pay my copayment prior to even seeing the doctor, which I thought was pretty tacky. I guess it didn't matter whether service was provided first or even if I wanted to continue seeing the doctor. So much for bedside manners. Like the "Type A" person that I am, I brought all of my medications with me for the clinic to document to make sure they had accurate information for my refills. The nurse wrote them down in the computer and we even went in depth about one of them. I met with Dr. Williamson and he was a very good listener and had good credentials (Punahou grad, etc.) and he was also very honest, helpful, and direct, which I appreciate. My problem with KMC is not with Dr. Williamson, but with his staff. I have had so many issues with my medical records, communication, and tasks needed in such a short amount of time, that unfortunately, I am shopping around for a more efficient clinic. And, I really liked Dr. Williamson too! These are the problems I have faced with this clinic: -Inaccurate documentation of my presciptions despite bringing in my medication. -lack of urgency in refilling my presciptions. Pharmacy reported to me it was not received for over a week or two (I had to email the office to remind them). -playing phone tag: nurse will leave a message but nothing specific for me to respond to. -lack of urgency in sending important documents to other treating physicians who need the forms prior to medical appointments off island. -lack of good communication in-house. Information/tasks provided to receptionist was not relayed to or comprehended accurately by other staff members, which delayed other medical procedures (I provided fax numbers, yet I get phone calls for the fax number again). -lack of good customer service. Even though I hand-delivered a form for a signature I needed from the doctor for an Oahu appointment, which he was aware of receiving, the office staff refused to ask him to sign it because he was with a patient (It's one signature for crying out loud!). The signature would have been completed in 2 seconds and I could have faxed the form myself to Oahu. I just found out its been a week and half and it's still has not been received. Ugh! So, you can see my frustration with this clinic. I could possibly be the only person that has this issue here, but I doubt that I am an anomaly. I hope that this review helps others when they are looking for good heathcare. Support staff is an integral part in how an office/clinic runs and it is unfortunate that these issues occur because they are fixable. I hope that the clinic is able to make positive changes to their practice if they become aware of this review.

Best Doctor on the planet! Dr. Mary Paul. Shes,so goid, she even talked my husband into a flu…read moreshot, and he hates needles! She's always very caring and understanding, and she knows her stuff! She is,alway right on spot with her diagnosis. Will never go anywhere else.

We ended up needing to visit this urgent care on vacation as my youngest was battling a nasty sinus…read moreand ear infection. Everyone we came in contact with was incredible! So thankful they were available, took their insurance and were so close to where we were staying. Doctor Poag is amazing and offered my daughter the best care! I was impressed. She didn't hesitate to treat my daughter with some good meds and offer some additional advice and information so we could get her feeling better in no time. Thank you!

There is nothing urgent about Urgent Care Poipu. Expect to wait and wait and wait some more. We…read moreshowed up at opening time on a Monday and I waited in line 45 minutes to just register. When I did make it to the front of the line the registration was so slow it would make sloths look quick. We had to come back the next day for my other kid and the registration actually took longer than the day before! Then the wait to be seen was another hour and a half. So painful.

This review is about the Waimea branch front desk/reception service (medical services), not about…read morethe doctors or other staff. I had called several times over the period of 2-3 weeks without having my call answered. I understand that they are probably busy and may also be understaffed so that is actually not my complaint about the Waimea Kauai Community Health Center/Ho'ola Lahui Hawaii; it was the poor front desk service. I'm from here, but have never gone to this clinic before. From what I had seen on their website, it seemed like it was open to anyone in the community, which is why I wanted to try scheduling an appointment there in the first place. I called one last time (with the intention of going directly to try to schedule an appointment), when the call was answered. Happy to have gotten in touch with someone, I politely inquired about scheduling an appointment. The receptionist was impatient and rude (when I said that neither of the doctors were my primary care physician, she snapped "You do know we're in Waimea, right?"), which was disappointing considering it is part of Ho'ola's mission to be a "model health care system distinguished by people, quality, and service." It seemed like it was a hassle for the receptionist to ask me the few simple questions that she did, and it felt like I was doing her an inconvenience by calling. Disappointed by the lack of aloha at this "community" health center.

Thank You Dr. LAUREN AND SAMANTHA had an exam from Dr. LAUREN. The best xray and Exam I ever had…read more She checked all my mouth and neck even for cancer! She really examined each tooth thoroughly. She explained everything. I will go back for my work to be done soon. SAMANTHA gave me the best tooth cleaning I ever had in my life. She is a perfectionist and really has a command on her skill. She must be doing this for a long time because she knows how to clean teeth better than anyone I've ever been to and I've been to the best Dentist and Hygentist in Honolulu. SO very impressed with this dental team. And the xray tech and girls at the desk are very professional and nice.

Awful experience. It was my first time getting a procedure like this so I didn't know what to…read moreexpect. After receiving others from different doctors I can say with certainty this sr is a SADIST. The whole staff was laughing as I was writhing in pain from this guy digging his needles into my nerves. The last three drs I saw I didn't even feel pain.

Dr. Choi is excellent at what he does, and I have no complaints about his care. However, the way…read morehis office is managed is frustrating. They rarely answer the phone or return calls promptly, and their voicemail states they're open when they're actually closed. I was scheduled for an outpatient procedure at KVMH, but no one informed me that the office would be closed for an extended Christmas break. This left me without any way to reach the clinic for questions or concerns leading up to and after the procedure. While I appreciate Dr. Choi, the lack of communication from his office makes it difficult for patients to get the support they need. Unfortunately, since this is the only Pain Clinic on the island, I don't have other options--but if I did, I would strongly consider switching.

We are so grateful we found Dr. Sparks during our family vacation in Kauai. We first contacted him…read morefor our daughter, and from the very beginning he was incredibly thorough, patient, and educational. He took the time to explain her symptoms, the possible causes, and why he was recommending each medication, making sure we understood everything before starting treatment. A couple of days later, my husband developed painful bumps after snorkeling off the Nā Pali Coast. Dr. Sparks was able to diagnose it from photos as a Portuguese man o' war sting. My niece had the same reaction, and he helped her as well. Once again, he took the time to educate us about the local marine life, the toxins involved, what symptoms to watch for, and how the prescribed medications would help. I especially appreciated how thoughtful and cautious he was with the medications he prescribed. What really sets Dr. Sparks apart is that he truly cares. He reminded me of the kind of village doctor everyone hopes to find--knowledgeable, compassionate, reassuring, and willing to spend the time you need. His mobile service was incredibly convenient. Both my daughter and my husband felt noticeably better very quickly. If you're on Kauai and need medical care, I wholeheartedly recommend Dr. Sparks. He provided exceptional care and gave us real peace of mind while we were away from home.

I had Dr Sparks come on less than 24-hours notice. He helped me out tremendously with a very…read morepainful and embarrassing cyst which was preventing me from enjoying vacation. Truthfully, without Dr Sparks, my vacation would have been ruined. I owe him a tremendous debt of gratitude. Dr Sparks was incredibly kind and has a bedside manner I haven't encountered in medicine in quite some time. His explanations of various care options were clear and well-thought out. He is an exemplary doctor. Additionally, he was very kind about making sure there was some follow up after the appointment, and told me to get in touch if I'm ever back in the area. He will be my first call if I'm ever back on Kauai!!!!

Dr. Capelli is a practitioner of old-fashioned personal, family care. I went for a routine checkup…read moreand I was well-taken care of by Dr. Capelli and his staff. I'm very happy with this office and I'm pleased to have found them.

I recently made an urgent appointment for wound care/infection fresulting from a biking incident,…read moreand was seen immediately after making contact by nurse practitioner, Janet Bilafer-Steiner. As with prior appointments with either she, or with Dr. Thomas Capelli, I was accurately assessed, treated and provided with straightforward instructions for medication use and home care. I am always impressed and have positive outcomes when seeing either Nurse Practitioner Bilafer-Steiner or Dr. Capelli. The residents of Kaua'i are very fortunate to have these excellent providers at the North Shore Medical Center in Kilauea, HI.