Legacy did an awful job on our roof. Leaks everywhere now, and everytime they come out to fix it,…read moreit only gets worse. Warranty is crap-- they state the materials used are in working order but they cant guarantee how they were installed

Steve was super and they work in central Ohio too! Great communication, timely and clean! Our roof…read morelooks fantastic!

I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

We just had a new metal roof put on last week. service was great. Workers very polite and friendly…read more Cleaned up everything and no mess left! Would highly recommend!

I would recommend that future customers read carefully the "Color Disclaimer" section of the Owens…read moreCorning" shingle literature & take some time to research their color selection. I made a snap decision on a shingle color from a small sample while talking to the TLC rep for ten minutes and have regretted that decision ever since. The TLC rep made no mention of researching the color selection so it is up to the customer to do so. To be fair the roof job went very well. All of the TLC employees were friendly, professional & showed good workmanship. I would recommend TLC to anyone but would caution them on their shingle color selection.

My gutter came down over the weekend. I called All Better Construction and Vince came out and…read moreexplained the repair process, gave me a very reasonable quote, and did the job in ONE day! Highly recommend working with these guys

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value…read more Kearns Roofing, and Mike Nicely, in particular, so far exceeded any expectations that even my nitpicking, micro managing handyman father visiting from NJ was very impressed. From start to finish Mike facilitated the process and made sure it went without a hitch. Having never replaced a roof or worked with insurance to cover wind damage, I didn't know where to begin. Mike worked with the insurance adjuster and looked out for my interests at every turn. The team removed the old roof and installed a gorgeous new roof in one day! They cleaned up every last scrap and nail, and provided beautiful drone pictures of both the process and the end product. I requested commercial sized gutters with screens. They added flash barriers for points where the roof pitch could result in excess flow. My father has called twice to tell me how impressed he was with the workmanship, service and end result. Honestly, Kearns roofing and Mike Nicely were so good and efficient, I worried it was a scam and I was going to be stuck with a terrible bill. In the end, it cost me LESS than estimated because Mike did a great job working with the insurance company! He saved me thousands of dollars and the quality of work is exceptional. I could not be happier. Thank you, Kearns Roofing and especially Mike Nicely! You live up to your name.

Very satisfied with the workmanship of this company and all the employees. Jordan was extremely…read morehelpful and always available if we had any concerns. I would definitely recommend this company over & over again

This company is honest. They are the only company that told me my roof really isn't that bad…read more Everyone else just gave me a quote. i'll add more to this after I get the roof replaced when it's time.

We have used this company twice and both times the repairs were fast, done right, and inexpensive…read more(comparatively) . Great guy, was here in 1 day and right on time. This is our GO TO roofing company.

Avoid at all cost. Dan is very nice, insulation guys were great, unfortunately the siding timeline…read moreand craftsmanship are garbage. 6 months into a job that should have taken a few weeks, and the end is still nowhere in sight. Poor workmanship is promised to be fixed, but not communicated to the worker. The worker sees no issue with his poor quality job, and tries to make you feel bad about not being satisfied with bad quality, expensive, work. We've requested a different crew for months, and it's just being ignored at the end of the day. Lots of hollow promises with little to no follow through. We wish we had hired elsewhere, even if it meant paying more!

Everyone at The Insulation and Siding company is WONDERFUL! They are honest and straightforward and…read morealways show up when they say they will. I've never worked with a better contractor and would recommend these guys to anyone! Thank you for everything!

Adam has grown into my go to contractor for all interior finishes! We have worked together since…read more2016 and will continue to grow together!

If you want a return call or expect someone to show up when they've told you twice they would be…read morethere--this company isn't for you. Find someone more reliable.