I selected a Walgreens digital coupon for $12 off a no7 facial cream. The next day I went to the…read moreTecumseh, MI store to purchase the item. The digital coupon didn't come up. The manager came over and asked the cashier where the coupon book was- neither of them knew. The manager said "sorry" and told me I could call 1-800 Walgreens. I was really frustrated and after leaving the store, I sat in my car and ordered the product via their app with pickup at the store and the digital coupon loaded fine. 3 hours later, I received an email saying there was a delay. When I finally got notification that I could go back to the store and pick up the item, it was too late. The next morning, I saw an email which confirmed the item was picked up at 10:09 pm which was not the case. I went to the store the next day, and explained the emails I received to the manager. He said there wasn't an issue, handed me the item and said, "I told you yesterday, I could call 1-800- Walgreens for you." I was stunned and just fed up with the whole experience. I will no longer shop at Walgreens- the customer service is a joke.

Not my usual pharmacy but I did have a very good experience a few months ago when my meds were out…read moreof stock at my usual store and I had to transfer it over as a new pt. The staff saw that I was miserable and expedited it along. I do go here occasionally as they have some items that are better than other drug stores. Their refrigerated section has more variety in ice cream, frozen, dairy and varities of beverages. I really like the nice brand of snacks and household products. You can get some great deals here just by shopping sales.

Love the employees and wonderful customer service. The delivery service is always on time and the…read moredrivers are great. Would recommend Schmidt and Sons for all your medical needs

I had an excellent experience at the Tecumseh location today. I went there to get my Covid booster,…read moreand was impressed that the pharmacist/owner Sam was the one giving the injections. He took the time to sit and talk with me during the 15 minute waiting period after the injection. Not only was Sam friendly and personable, he gave very helpful counsel on some pharmaceutical questions that I had related to side effects and compounding. My wife and I are going to see if they are in network for our prescription insurance.

There are plenty of deals to be had in here which I can appreciate. The customer service has always…read morebeen really friendly at checkout. It is well stocked and the prices are fair. Located right off the highway. Convenient

Terrible service many times over. Called me said prescription is ready. I went there and said we do…read morenot show it and we can not find it . So now I was out. Called a different time said it was ready I go there and they say we are out of it and will be 2 to 3 days that happened a few times. The workers said it was the auto calls fault each time . I have switched pharmacy and will no longer deal with them.

By far the best drugstore around. Very personable staff and quick on filling prescriptions! They…read morealso offer many gift ideas and have unusual things on sale that are a gem to find.

The robo answering service is terrible. It will not let you talk to a pharmacist and there are not…read moreenough category's to answer your questions. You have to wait hours for a call back. Very frustrating!!!

Totally not helpful on online order canceled item for pickup didn't call to ask for exchange and…read morehad to go through multiple Days of phone calls on line to try to get refund. Would suggest never using online orders.

Super friendly! Always have what I need in stock and the team is so nice. Parking lot can get a…read morelittle dicey during peak tourist season but otherwise all is well.

I just bought a blue mascara and it was empty and the only bit left was dried up. I spent 15…read moredollars on a empty bottle.

The store itself is fine, but it's too busy and there is angst amongst the employees that is…read morenoticeable. I go to Walgreens instead.

been going here for years but then started to not fill my meds that are needed for my addiction so…read moretheir meds that help me stay clean yet they will make me wait till the morning I'm out to have to go in and get them so I have to miss part of work in the morning if it falls on a weekday , my dr has told them they can't do this and my insurance also have said the same , the pharmacist seens to be a power tripper and since I called them out and had my dr and my insurance call them and they still said they wouod fill them but then still didn't do so , so I never leave reviews but had to because of how bad this place is

This location closes at 8pm. I came in at 7:52 and was immediately greeted by an employee rudely…read moretelling me they close in 3 minutes, offered no help or asked me what I was looking for. After I found what I was looking for I came back to be told "you can go to self checkout" as all the employees stood by the door with their hands in their pockets. I was followed out the door and had I locked behind me at 7:58 2 minutes before they close. Awful customer service, will not be coming back.

Called to confirm they had an item in stock and when I got there 30 minutes later they said they…read morewere out. Very rude and unprofessional. Don't come here.

these guys are the best, generally will fill your scripts with very short notice. Best of all no…read morelong lines and very friendly I the people who give low ratings are also the people on pain meds. ?????? maybe they need to find another dealer?

This is my favorite pharmacy here in Mason, they really are fast. The owner won me over when I was…read morepicking up some OTC items while I was waiting for a script, where she told me that I could get an item cheaper at another store in town. They really look out for the customers, it makes me pretty loyal to them.