I was really happy with the service I received from H J Faust. When our heating went out on a…read morefreezing day, they had a worker out at our house a few hours later. Colin figured out what was wrong and fixed it all in the span of a few hours. Really grateful with how fast they were on a cold winter day, and everyone I spoke with was helpful and very friendly. Will definitely use and recommend their services in the future!

Great communication regarding service appointment. On time, as scheduled. Colin was great. Ask me…read moreif I had any questions, and brought things to my attention.

A big thank you to Square One Heating & Cooling, Burlington for their excellent staff and service…read more Justin and Caleb installed a new air conditioning unit last month and were very nice to work with. I was impressed with how well they worked together as a team. I felt the cost was reasonable. I recommend using Square One for your heating and cooling needs. You won't regret it.

Would not recommend this company. They did not check their work before leaving so the ductwork that…read morewould allow the AC to be able to run was not able to run. They first came and put it in on Friday and then I noticed it on Saturday so I called. I called and they said they couldn't come Monday @3:30pm once I would be home so they came on Friday today at 1pm. The receptionist said at 11:50am that her dad would be here in 45 minutes. Her dad didnt show up, the two techs that put it in came at 12:51pm. They were here for 3 minutes. I paid over $4500 for the AC unit and this is the service they give? I had to go another week without AC and they didn't come out for the 3 minutes it took at any point this week at 3:30 after I got home from work? Not the type of service you would want at all in general especially when it is a service that costs so much and in this heat.

I can't even rate their services because the appointment that we waited for over a month was…read morecanceled by them stating they were busy assisting other customers and needed to reschedule. Really?? Once we complained about it we were told they would honor the appointment ranging from 2-4 only to be told they were coming 2 hours earlier than the original appointmen which meant 12-2. After moving my schedule around the best I could (I'm in healthcare) and telling them I could get there closer to 12:30 and was told ok, they still showed up even earlier than 12. Then said they were charging $200.00 instead of $99.00 for inspection? No thanks, I'll find a company that doesn't treat me this way. One star is way too much in my book.

From the owner: Burlington Heating & Air Conditioning (Division of Thielmann & Son Heating and Cooling) is proud to…read morebe your heating and cooling experts in Southeast Wisconsin since 1929! With locations in New Berlin, Hartford, Burlington, and Menomonee Falls we provide exceptional service to residential and commercial customers across all of southeast, WI. When you turn to Thielmann & Son for your furnace repair, air conditioner repair, or the installation of new equipment, you will have the peace of mind knowing that we have spent over 90 years making homes comfortable.

Just received an estimate to replace a $32 part on a humidifier for $684 after I already paid $125…read morefor the diagnostic fee. I don't mind paying for service, but I don't need to be gouged. Service has gone downhill in the last year.

We have been doing business with Peck and Weis for many years. They turn our well and water on in…read morespring of each year and shut the well and water and winterize our property every fall. They are great to work with and we love Sue in the front office!

We operate a short term rental home and our furnace went down on a Saturday night which was also…read morepart of a holiday weekend. I had not used Westenn before and wondered if any emergency service repair companies would be answering during the holidays. My call was promptly answered and a service person was on his way. He even had the part we needed on the truck. We were up and running within an hour. Our property manager also commented that it was the fastest response she had ever seen. Westenn will be our new service provider and I can't thank them enough for the great after hours service and especially during a holiday weekend. Last but not least, the pricing was fantastic and so fair especially because it was a holiday weekend!

We needed to replace our furnace, and Ray was referred to us, by a mutual friend. We are so happy…read morewe went with him!! Ray came out on a Monday, to see what we needed, had the estimate by Tuesday, parts ordered and available by Wednesday, and install on Thursday!! We couldn't be happier with how timely this went down, the great installers that came out, and it didn't cost us a small fortune!!! Thank you, Ray and Team, for a great job...you will be highly recommended to our friends and family.

Get people were very nice explained what happened and was wrong with my system...and didnt cost me…read morea arm and a leg.. thank you

Be careful with this business. They were hired to inspect a septic system of a house being sold…read more The report said everything was fine. He completely missed a cesspool on the property and the system is not working great. When called out to look at it by the people who bought the house, this professional admitted to his mistake but is blaming the sellers of the house and is taking no action to make it right. He stated he wasn't told about the cesspool but there was a visible cap above ground that clearly should have been investigated and was not.

Shane Peck came to our home today and checked out the air conditioner for the coming season…read more Everything was O. K. and he was very helpful, turning on the outside water for the season, something I cannot do these days. We were charged $101.66 for the service which was fine with us. We have had Shane as our service person a few times now, so we had a good visit again. Ron F.

Thielmann: I'll try to give a brief background. The furnace (unit also has AC component) in my…read morecondo was having white smoke/steam come out of the external vent during some of the extremely cold weather we were having. Even though my furnace was not making any unusual noises, smells, or setting off my carbon monoxide detector, I was still concerned as no other condos in my building or nearby buildings were having the smoke/steam. The employee that initially inspected by furnace (Carlos?) informed me that the heat exchange was clogged and would require me to repair the furnace or purchase a whole new unit (I opted for a whole new unit based on its age). Carlos gave me the impression there was no rush and that it was not something that necessarily needed to be done immediately. When the second employee (Dave?) came later that day to take measurements and verify the replacement unit needed, he made it seem almost emergent and began to wonder aloud if he needed to shut my furnace off that day. The stark contrast between the two was alarming and created a bit of a trust issue on who to believe. Carlos seemed a little green and Dave seemed like more of a veteran. Dave eventually determined it did not need to be shut off as no carbon monoxide was entering my condo. The whole experience did create a bit of a panic for me though, so I quickly accepted the only available appointment within the following two weeks. It was convenient that they could get it replaced just five days later, but if it truly wasn't an emergency then I would have liked a little more time to verify I was getting the best price as it wasn't cheap (to give you an idea this is the largest purchase I've ever made behind my home, education, and car). They do offer payment plans that were easy to enroll in, one of which has 0% interest if paid off within a year. I'm not trying to throw anyone under the bus, but I can tell they really want an honest review as I've received multiple texts and emails asking to leave one. The crew that showed up on the morning of 12/24 to install the new unit were quick and efficient. They were respectful of my property and explained the new thermostat to me. All the employees were friendly, including the ones running the office over the phone (Micah?).

When you find something or someone that is truly amazing, share it! Josh with American Heating and…read moreAir Plus is truly that person. He is professional, thorough, clean, honest and respectful. He came to our home for maintenance of our AC and i signed a year contract. There was no pressure with his visit, only a detailed thorough cleaning. Highly recommended.

I highly recommend American Heating And Air. When my…read morefurnace went out , they were out quickly. They were very upfront on everything. Explained everything and were very kind. They did not charge an arm and a leg. Very professional !! Tammy G.

Do not use this company if want to maintain a customers relationship. They came to fix our…read morecommercial freezer on the 15th, wasn't cooling down like it should have. It completely went dead on the 18th. It slipped my mind to call them about it so I called on 21st in the morning. I paid on the 15th for over $200. It was never fixed properly and I was never given an option to "put a bandaid on it" like Brian said or get a new compressor. Of course I would've told him to get a new compressor. How does a company not want to work with you to make you happy and maintain a relationship and get more business. Also, not following up to even make sure it worked blows my mind. He "fixed" it collected $200 and left not to make sure it worked! His words were it should work. BAD BUSINESS RELATIONS! We know who not to refer! It's probably the transition of ownership that they needed that $200 badly. Your loss really.

From the owner: Commercial Refrigeration Sales and Service Ice Makers…read moreLeases and Rentals