Access Medical in Mililani Town Cntr is great!! Although my copay is higher, this is my go-to!…read more The receptionist is friendly, organized and proficient at her job. The nurse and doctors are so nice and not clinical. Takes their time to ask questions and doesn't make you feel rushed or like a number! It is a walk-in clinic so first come first serve. The best thing is, after you check in, they let you know when to come back. So do not call to make an appointment. I would say the latest to go would probably be 3pm to be safe if you want to be seen. I went on a Sunday at 1 and they were all booked and they close at 4pm. If you are skeptical about here, don't be. It would be a good decision to go.

If I could make Drs. Thompson and Yamashiro my PCP's forever I defintely would! I do love my PCP…read morebut he's all the way in town. The last time I did a telehealth with him, our internet service went down after the first 30 seconds and I called him back immediately, but his nurse said "he's moved on to his next patient" and I got slapped with a co-payment/bill for that telehealth visit that didn't even happen! One of his APRNs prescribed an antibiotic meant for upper respiratory infections for my UTI - haiyaa! (Uncle Roger sound). I hope my PCP/APRN are not reading this, but if they are, they will know where I disappeared to, and it is here, my new medical home for non-emergencies! I still love them but I also love this place....a LOT. Access Medical Mililani is my new go-to place when I can no longer: 1) wait days/weeks for an appointment 2) suffer insanely 3) bear the thought of waiting 45 minutes to 1 hour or more in the waiting room to be seen by my PCP 4) bear the thought of driving in traffic going to the appointment, being stuck in a crowded paid parking lot with bad drivers, being stuck in traffic going home all while feeling sick 5) wonder how my PCP can diagnose me over the phone without checking my lungs, my ears, my throat. Both doctors took care of me on two separate occasions - in person! No telehealth Tom Foolery here. They were very knowledgeable, professional, caring, and kind. They explained everything in detail and I never felt rushed. I really appreciated their time in taking care of me. I was very grateful for this place and all doctors/workers that run this clinic. I overheard the receptionist say that they take Quest insurance, and that is great, because a lot of places will not take Quest. I know so many people that need help with Quest but they can't get seen. The name "Access" in Access Medical really is a great name for this place. I also love the fact that they charge you the co-payment right up front instead of having it to mail it by check weeks later, which is inconvenient to a procrastinator like myself who throws mail into a big pile without checking it for weeks. This place is super convenient, inside of Mililani Long's Town Center. Parking is free, zip in and out. It's a walk-in clinic only, so no appointment needed. I don't see people waiting too long to be seen. Shop at Long's while you get your RX filled out conveniently in the store. RETURN FACTOR: Don't want to have to look forward to going to a medical clinic anytime soon, but when I do, it will be Access Medical.

The CVS Minute Clinic is a good place to come when you can't in with your regular physician. You…read morecan schedule your appointment directly online. Check-in on your phone and wait in your car until called. They accept most insurances. Be aware there's a sign that they do lot accept Active Duty Insurance, Kaiser, Quest, Alohacare and out of state insurance. They treat a variety of conditions. Common illnesses & injuries, women's & men's health, skin conditions, chronic pain management. They also do school or work physicals, tests and screenings. They're open 8:30am to 7:30pm Monday thru Friday. 9:30am to 5:30pm Saturday. 9:00am to 4:30pm Sunday. The waiting area is clean from a customer point of view. The doctor's office is clean. I didn't see her wipe down between one patient leaving and calling the next one I had to address this as I'm already feeling flu like Symptoms.

I arrived before the minute clinic opened with an appointment for 8:40am on 5/12/26. There was one…read moreperson ahead of me that was taken in at 8:30am upon opening. Midway through the first appointment the provider (Cassie) steps out and states to me "I will not be able to see you until like 11." I continue to wait knowing I have an appointment and there is no one else on the board or at the clinic. It takes the provider approximately an 1hr and 15 minutes for the first patient to be complete. Upon completion I was informed by provider that she is taking the next patient that arrived after me at approximately 9:10am and that I must reschedule my appointment.

Adventist Health Castle Urgent Care is a great facility. For my situation, I needed to see a doctor…read moreto get a note for light duty work. Unlike seeing a primary doctor, Adventist Urgent Care takes walk-ins, and the next available doctor will see you as soon as possible. Unfortunately, due to their walk-in the wait time can take close to an hour or so (depending on your condition). Note: Adventist urgent care providers will take patients with worst condition first to make sure they get the immediate care. Also, if its your first time there you will need to fill out a registration form to be in the system and have any easier time transferring documents or keeping in contact.

The wait time was fast considering there were 3 other people ahead of me. Dr.Pummer was very…read moreinformative and answered my questions and prescribed my medication.

I see Dr. Akina as my primary care physician, and she has always been kind, listens well, is…read morethorough, and efficient. The nursing staff has always been so friendly. The labs are fast and they are great at their job (I have notoriously difficult veins and they always get blood on the first try). We have also been to the urgent care multiple times and I have never experienced such a fast turnaround in my life... we are typically in and out in under an hour. The building always seems to be very clean, receptionists have always been pleasant, and we love the option to check in online ahead of time for urgent care. They also have several specialists in house, and convenient parking. Overall highly recommend!

I have been a patient for some time now, and I can honestly say this is the best medical care I…read morehave ever received. My PCP, Dr. Liu, is not only my doctor but also the doctor for my twins. He consistently provides exceptional care and is always thorough, attentive, and genuinely concerned about our health and well-being. Without exaggeration, Dr. Liu is the best doctor I have ever had in my life. He takes the time to listen, answer questions, and make sure every concern is addressed. I recently started visiting the new clinic, and I have been equally impressed with the entire staff. Everyone is friendly, professional, welcoming, and helpful. From check-in to check-out, the experience has been wonderful. I highly recommend this clinic to anyone looking for compassionate, high-quality healthcare for themselves and their family!

This location is by Walmart and Panda Express Very poor front desk experience and if you don't want…read moreto provide service maybe you should just say from the beginning instead of walking in the back and talking loud enough for everyone to hear in the lobby. 2 people waiting in the lobby I walk in just to get staples removed from my head that Queens ER said I could go to any urgent care and get assistance so I did that and got subtly denied without being denied. Oh we didn't put the staples in so... Yeah ok. They tell me 2 hour wait so I say ok should I come back? Then ignorant lady goes in the back to talk to the in house Dr or care provider so just hear more murmuring. Lame seriously !!!

Overall my experience went well. I put my name in as a reservation online and when I got there it…read morewas smooth. Signed in, did paperwork and waited about 10 minutes and was seen by doctor. She spoke well and I took her time to explain medication. Appreciated that! Worth going if you really not feeling well and want to get checked asap.

Regular check-ups are always in fashion. We're have to stay ahead of our business, right?…read more Desmond Doss is friendly clinic and only once have I had to wait an obscene amount of time to be seen. Granted a new system was just put in place so growing pains were to be expected; can understand that. Anyway, helpful and knowledgeable staff and masks are still required for all clinics. The pharmacy staff are good people and super efficient. It's important to note there is a separate refill pharmacy over by the exchange. Even when there are a lot of people waiting for their Rx I'm rarely there very long.

8 December 2020…read more Updated rating specifically for 8 TSC Clinic, Bldg C, 2nd Floor. I went it with the mindset that I would have to fight to have my issue dealt with appropriately and timely, which can be typical with military medical processes. I was worried that my concerns would get dismissed but Ms. Mary Ono (Family Medical Practitioner-Board Certification) listened to my issues, completed an exam, and referred me to two separate specialists to further evaluate my concerns. Before I left my appointment, she provided me with a contact list and instructions to contact the two specialty clinics she referred me to. If you are assigned to 8TSC clinic, I recommend Ms. Ono as PCM. Hopefully you get the same care I received today. Based on this visit, and a few others I have had with Ms. Ono, I believe there is some hope for military medical care. I will definitely annotate this on the JOES survey that I'm sure I'll be getting soon asking about my visit.

I checked in and was told it was a two hour wait and I was able to wait in my car. It was a little…read moreover an hour, but as expected when there's a few people in front of you. When I was seen, everything went smoothly. Everyone was so nice and kind. The care I was given was good. The doctor was very nice and answered all questions.

I was feeling really sick right off the airplane and went to this urgent care. My initial reaction…read morewere the long waits here made me upset, they were running up to a 3 to 3.5 hour wait on a Monday. Luckily i got there before the rush and only had to wait 2 hours. When it was finally my turn, i received very good care by a doctor Keene and grateful for him because he did a really thorough examination, tests, x-rays and diagnosed me properly without rushing me out. This location has an xray technician which makes it so convenient. Highly recommend if you have a medical urgency that doesn't require an ER but you need urgent care.

I fell and was taken to kahuku ER. With a fractured foot and sprained ankle. I was seen by dr Jason…read morewoo. Who was professional kind. I was taken to castle for surgery. A few years later I had a super bad infection in my toe. I was seen by Dr Woo thankfully. One of the best er doctors on the planet. He followed up with me to make sure it was get better. Wish that he would train the Doctors there on how to care and treat patients. Because I have had a few super horrible experiences in that Er previously. Thanks Dr Jason Woo

Everyone here was extremely caring and helpful, especially ER doctor Paul White. He went above and…read morebeyond for my broken nose surfboard incident taking the time to make personal calls on my behalf for a reference to an ENT/Plastic Surgeon for a quick appointment which would have otherwise been nearly impossible to get. 10/10 stars and thank you so much.

The doctor is super nice, very cheerful, caring, and happy, he listened to our concerns and…read moreimmediately took us to the exam room. The medical assistants were great with my child, especially when doing the swab test.

Waiting was quick…read more The front helped me right away and greeted me soon as I walked in. Doctor saw me pretty quickly after checking in with the nurse. The office is clean and neat. Overall quality time and care was pretty great and I'd definitely come back to this urgent care location again.

From the Administration, Nurses and Doctor Everyone is…read morefriendly and attentive My mom's favorite was Nurse Akane. Keep up the Great Work Much Mahalo for taking great care of my Mom

I was at the ED with my mom on 09/14 around 7:00 AM but she got there about 3am and there was…read moresomething I found very disheartening. At one point, one of the nurses was talking out loud about a patient who had asked for a foot massage, and the nurses were openly commenting about how demanding the patient was. Me and another family member who was sitting across of me just looked up. I completely understand that working in healthcare can be stressful, and as someone who also works in healthcare, I understand that nurses need a way to cope with difficult or demanding situations. However, I feel that those conversations should happen privately and away from patients and their family members. There were patients and families in the hallway who could hear these conversations. Hearing staff openly discuss patients in that way can make us feel like we are being "too much" or a burden when we ask for help, even though caring for patients is part of their job. I hope the staff can find a better way to communicate and cope with their frustrations without having patients and families within earshot. We understand that healthcare workers have difficult days, but patients are already vulnerable and should feel comfortable asking for help without worrying about being judged or talked about within hearing distance. And what's up with the NOC shift security guard? For a man, you sure have a lot of sass and attitude. Like, I genuinely don't understand it. I sincerely apologize for not knowing where Floor 00 is located, but there was no need for the attitude. If giving me a visitor sticker was too much for you to do, you could've simply said so. You were clearly annoyed for absolutely no reason, and there was no need to make me feel like I was bothering you for simply asking for directions. GO HOME if YOU DONT WANT TO BE THERE.