I absolutely love taking cabs with Chris. As a young female college student, it is nice to feel…read moresafe in a cab. Chris always makes the experience enjoyable, always offers fair prices and always makes sure I get to where I need to go. Thanks for always being you, Chris!!

Chris was timely and courteous. He arrived early for my pickup and was an efficient driver. He…read moreseemed to know the roads well and how much time I would need once I arrived at the airport. Seamless service. Thanks Chris!

***NO SHOW*** I called 3 days prior to reserve car. I called around 9am day of to reserve car for…read more12:43 am. The guy called me at noon wondering if I was exiting the train. clearly doesn't know that 12 am ='midnight . Never less , he said he'd be back in 12 hours. No one from this car service was around to pick me up. Thankfully another company was. Pronto. - they made a really strong effort to not leave anyone behind at the train station. Good people at pronto. Not at "Andi"

Driver had quick response time -- less than 10 minutes from the call to pickup. The driver was…read morefriendly. Fare was possibly slightly higher than other cars in the area.

I called at 4:30 p.m. to have a cab pick us up at 6:45 p.m. At 6:40 I received a call from the…read moredriver (Patrick) saying he could not come get us because apparently gave him the wrong address. He then proceeded to swear at someone he was with over the phone and was mumbling so much that I had to then ask him if he was okay to drive. At that point after getting sworn at multiple times, I then had to ask if they were an actual company. He then said, "Fuck you" and then hung up on me. I then called him back and he said he was not coming to get us and then said, "Fuck you" again and then hung up again. I wouldn't pay a dime to these people. Unorganized and very mean to their customers.

Unbelievably unprofessional. Scheduled at 7:30pm pick up at ALB airport to Fort Ann area. I gave…read morethem the proper flight details and they left at 7:15pm because the driver "could not wait any longer". Before I was able to talk through the situation, the dispatcher quickly said "I have to pull the driver out" and hung up. I called back multiple times and was only able to leave voicemails. I never got a call back. I called the driver multiple times and they never picked up either. Do not use this car service.

Not only did they inform me by email, 3 days before my daughter's wedding that they were no longer…read morein the charter bus business, offering no solution, they never refunded me my $800+ deposit! This had caused a lot of stress and aggravation between my daughter and I, worrying about getting 100 guest to the wedding venue, luckily we were able to scramble and get small party buses, sprinters, and a charter bus from out of town, you can only imagine the extra expenses it cost me! I waited a year in good faith for a refund, my next step is traveling upstate to court, another inconvenience and expense! I can't understand why I'm just not refunded my money! Shame on you Trent Griffan-Braaf, whom I sent a copy of the receipt and contract that you requested!

No call no show for a late airport pickup for 8 people…read more No way to reach the company after business hours.

Worst taxi service ever used them on 1-21-19 called at 9 PM and asked for pick up in 10 minutes…read moredispatcher said oh I will have the driver pick u up at loading dock where we dropped u off earlier 10 minutes ..well a half hour later tried calling 4 times after drive never showed up and phone calls went to voice mail no call back nothing I wound up walking 4 miles home as I did not have another number for taxi to call ..phone had died but calls get forwarded to my SAMSUNG WATCH. Seems normal as screen shots FROM GOOGLE REVIEW AS I FOUND OUT

MAS screwed up my pick up with my usual company, who wasn't able to honor the fixed request…read more MAS reached out to the company, who was accommodating in the 29th hour. So, thank you... Car was very clean, and the driver efficient. Thank You

Albany Airport Taxi abandoned my son late at night at the Albany Rensselaer train station when his…read moreAmtrak train was delayed. Then they still charged us $340 for a trip that they did not do. We had to drive 1.5 hours to pick him up while he waited alone late at night. I have never heard of a taxi service that does not wait for a delayed train or airplane. Not only is this egregious customer service, it is a safety issue to abandon a client late at night

I called to schedule a ride, and the operator named Senior was extremely rude and cancelled the…read moretrip when I told him I had some reservations and wanted some clarification about the company.

Bill was our guide for our first visit to NYC. He could not have been more knowledgeable &…read moreprofessional. Our time was well spent with Bill. He knows the city & its history & its back stories ... Bill showed us the city in ways we would never have been able to manage on our own. Six stars if possible....... Highly Recommend!!

Bill, "The Street Teacher", couldn't have been more knowledgeable or more enthusiastic. I recommend…read morehim as a tour guide without reservation. He was generous with his time and made our tour a very personable experience. Check out his website!

I'm so glad we found Tour with Donovan after searching for tours of the wineries in the Hudson…read moreValley. Donovan is awesome. Very professional, listened to what we wanted, then took us to three wineries that were fantastic. Each winery had its own unique character and the wines were spot on, as well the spirits in the last one we went to. Donovan's van was very clean, well air conditioned, and had all the amenities needed to go from one winery to the next. He's very knowledgeable of the area, well prepared, and an all around fun and great guy. He picked us up at our hotel at Marriott Courtyard Poughkeepsie and after the tour dropped us off at the Beacon Train station it really worked out very well. We'll be gathering a group of friends and hopefully do another tour in the fall or before Christmas. For sure we will pick Tour with Donovan again! Thanks Donovan!

My 8 friends and I took a 5 and a half hour tour with Donovan and it was beyond perfect. Donovan…read moreworked with me on planning the entire itinerary and made sure we were visiting wineries I'd never been to before that would fit the type of vibe I was looking for, since I was the birthday girl. Donovan set up each reservation so I had to do nothing but, book my trip with him and when he arrived he even had champagne and bottled water for us! At each stop Donovan made sure that we were treated like royalty. He didn't just drop us off, he got out with us and set us all up comfortably at each winery even going out of his way to get ice for our wine and helping us choose the best reviewed wines at each stop. Then Donovan even took pictures of our group at each stop and then sent them all to me to make sure I had memories of our trip. Donovan's vehicle was clean and well taken care of. All 9 of us fit comfortably with room for a few more. He was so hospitable and so much fun to hang out with on our drive to each stop. He played the music we liked and kept us laughing the entire time. I can't say enough about Donovan. I would definitely recommend him 100%.