This was my first time ever going to the eye doctor, I had a great experience. The doctor was very…read morepersonable & seemed to care! I didn't have any issues, just wanted to establish myself somewhere. This will definitely be my go-to spot going forward!

He found the issue I had for over a year within minutes! They took me in as an emergency and…read moretreated me like family. One of the lady helped me to fill out the paperwork since I wasn't able to do it myself. Thank you so much guys! Forever grateful

I've been going to the eynon location for many years now! Mark and Chris are always so helpful! Dr…read more Is amazing as well! I also drive all the way from Wilkes-Barre to get my glasses bc they are by far the best around!

Very friendly and helpful staff. The eye doctor explained everything she was doing and answered any…read moreof my questions. Lenses seemed reasonably priced, selection of lenses was alittle limited, but I found plenty of pairs that interested me. Great place to do business with.

Used to be really happy with this place, but after they changed ownership things have really gone…read moredownhill. Got new lenses back in September. Was told I owed $XXX. Bill was paid. Not the slightest hint of possible future charges. Was told I owed a specific amount and the transaction was done. Now months later I'm told I owe an additional $150. Absolutely ridiculous. And to make matters worse, Northeastern Eye Institute absolutely refuses to discuss with me. I've been given the run around and ignored. Was told on the phone I'd get call backs. No calls. Tried to message via facebook and their website. No surprise no contact there either. My family and I had been going there for years, but we will not be returning and definitely not recommending.

Overall appt was fine, but then I received a bill for $50 after I was told my routine eye exam…read morewould be covered under my insurance. The $50 was for "contact lense fitting" aka a new prescription of the same lenses I already use. When I tried to clarify this with the business office, I was met with an extra rude lady that stated that charge is for a new prescription. I've never been charged just for getting a prescription before. Will not be going back to this office, they are scamming people.

The prices were 150 dollars more,and I couldn't use my current frames cas i didnt get them…read morethere.Also unable to tell me how much my insurance would cover. On the plus side staff were very good ,explained things, polite and listened. Staff gets 5 stars .

THEE BEST!!! I got a thorough eye exam ,the doctor took her time with me and was sooo nice..and…read moreshe even noticed my astigmatism and discussed it with me..my glasses give me perfect vision... I got fabulous treatment at America's Best and will be returning

Kelly is jolliest(chuddest) soul known to man kind!! She made my time enjoyable here. 10/10 would…read morerecommend having Kelly!! the other staff here is just as enjoyable as kelly!!!

Crystal Vision takes good customer service to a GREAT level. Caroline and Ron were more than…read morehelpful, kind and understanding to help me help a 97 year old in a Scranton Nursing home with a broken frame. I am out of state and made all the arrangements over the phone with a caregiver bringing in the glasses and everyone worked together to allow things to flow smoothly (for which I am so grateful)! They helped me when four other vendors said they could not. We are fans for sure, not only for their expertise, but also for their compassion towards others! Thank you Team Crystal Vision. We will be back for a second pair soon!

I am writing a testimonial about my wonderful experience that I had right from the beginning of my…read morephone call with Visionworks at the Scranton Viewmont Mall. Lisa, the general manager, was so knowledgable and answered all of my questions that I decided to make the trip to Scranton even though Visionworks has a location in Wilkes-Barre, which is closer. When I arrived Lisa took such special care of me even to the point of finding me such stylish frames that I was looking for. I must also compliment her staff since we asked them their opinion on what frames would look best. All in all, I had a wonderful experience with Lisa and her team. I would definitely recommend anyone looking for glasses or contacts to make the trip to the Visionworks at the Viewmont Mall in Scranton. Thank you Lisa!

Eye appointments and staff are great, but the store can't be reached by phone due to Vision Works'…read moreautomated line. I've been on hold for over 15 minutes trying to speak to someone. The recording tells me to go to the website; the website doesn't have the answer I need and LiveChat also does not work. A physical number to the store and not the automated line "experiencing a high volume of calls" would have solved this 15 minutes ago for me, and probably a lot of other callers too.

Last two paid of glasses I got at Ross-McDonnell Optical. The same for my wife. Dennis and his son…read moreare great guys, no high pressure, and the eye care center has a nice selection of lenses along with being reasonably priced!

Wonderful selection of frames designer and other brands. Excellent service helping to select frames…read morethat fit my face and style.