The prices were 150 dollars more,and I couldn't use my current frames cas i didnt get them…read morethere.Also unable to tell me how much my insurance would cover. On the plus side staff were very good ,explained things, polite and listened. Staff gets 5 stars .

THEE BEST!!! I got a thorough eye exam ,the doctor took her time with me and was sooo nice..and…read moreshe even noticed my astigmatism and discussed it with me..my glasses give me perfect vision... I got fabulous treatment at America's Best and will be returning

Waited 3 weeks for appointment and then told to wear a mask…read more Fact checker Stanford university proved masks don't work.

Often times when people don't understand how to do a part of their job, like some older people…read morehaving problems updating things on a computer, and you ask them why they haven't updated things like hours and store policies, instead of admitting that they are unsure of how to do it, they become confrontational and alienate the person asking. This is the case with Alan the manager at Walmart Vision in Dickson City. He could really use some anger management classes and is ruining the doctors business by not doing his job properly and alienating and hustling the patients. After he became confrontational with me, I went to Americas Best Contacts just across the way and actually enjoyed getting my eye exam. The people at ABC were friendly, the exam was thorough and cost less than Walmart Vision with the manager Alan, whose bad attitude and lack of knowledge is ruining the doctors business. I suggest you do the same.

I am writing a testimonial about my wonderful experience that I had right from the beginning of my…read morephone call with Visionworks at the Scranton Viewmont Mall. Lisa, the general manager, was so knowledgable and answered all of my questions that I decided to make the trip to Scranton even though Visionworks has a location in Wilkes-Barre, which is closer. When I arrived Lisa took such special care of me even to the point of finding me such stylish frames that I was looking for. I must also compliment her staff since we asked them their opinion on what frames would look best. All in all, I had a wonderful experience with Lisa and her team. I would definitely recommend anyone looking for glasses or contacts to make the trip to the Visionworks at the Viewmont Mall in Scranton. Thank you Lisa!

Eye appointments and staff are great, but the store can't be reached by phone due to Vision Works'…read moreautomated line. I've been on hold for over 15 minutes trying to speak to someone. The recording tells me to go to the website; the website doesn't have the answer I need and LiveChat also does not work. A physical number to the store and not the automated line "experiencing a high volume of calls" would have solved this 15 minutes ago for me, and probably a lot of other callers too.

Last two paid of glasses I got at Ross-McDonnell Optical. The same for my wife. Dennis and his son…read moreare great guys, no high pressure, and the eye care center has a nice selection of lenses along with being reasonably priced!

Wonderful selection of frames designer and other brands. Excellent service helping to select frames…read morethat fit my face and style.

LensCrafters, 100 Viewmont Drive SPC 42, Scranton PA. 18508…read more Transaction with LensCrafters was previously cancelled by policyholder. Reason: Frames ordered came back as out of stock. LensCrafters refunded policyholder his co payment by check. LensCrafters failed to withdraw the insurance claim, but instead knowingly processed it. Policyholder only became aware when purchase of frames at a different company (Sam's Optical) was denied payment.

I came in seeking an exact replacement lens from my purchase from LensCrafters a year ago. The…read moreworker - mid age blonde woman looked up my information. She stated that my frames were no longer available in the store & it could not be ordered. She suggested a gray pair of frames when I specifically stated I wanted blue. She gave me a metal frame to try after she asked what was my preference metal or plastic which I replied plastic. When I asked her about the options in the store she stated that she was not going to look through all the frames for me even though she had my size, color & style choice. She told me I had to look through the entire store choose frames I wanted. She proceeded to sit down & chat with her other 2 coworkers which all Did Not have customers. I'm not returning & no making any purchases here

This was my first time ever going to the eye doctor, I had a great experience. The doctor was very…read morepersonable & seemed to care! I didn't have any issues, just wanted to establish myself somewhere. This will definitely be my go-to spot going forward!

He found the issue I had for over a year within minutes! They took me in as an emergency and…read moretreated me like family. One of the lady helped me to fill out the paperwork since I wasn't able to do it myself. Thank you so much guys! Forever grateful

I've been going to the eynon location for many years now! Mark and Chris are always so helpful! Dr…read more Is amazing as well! I also drive all the way from Wilkes-Barre to get my glasses bc they are by far the best around!

Very friendly and helpful staff. The eye doctor explained everything she was doing and answered any…read moreof my questions. Lenses seemed reasonably priced, selection of lenses was alittle limited, but I found plenty of pairs that interested me. Great place to do business with.

Planned on ordering glasses but it's 11:00 & no one is answering phone. Why am i calling? My…read morehusband was there on two separate occasions. First time it was 10:40 & second time was almost noon before anyone showed up.

Excellent customer service- more intimate than larger stores- the opticians are A+ they can order…read morealmost any frame for you - cool hand painted frames too! Steve is a repair magician for your favorite Vintage and or glass inserts

I tried to use the Patient Portal. my saved password was rejected. I was directed to create a new…read morepassword. I submitted my Dad.'s middle name and my pet's name and allowed to create a new password. I made up a password. It was rejected due to the Dictionary Rule. This nonsense word was supposedly in the dictionary! I have a degree in English. It is not a word. I contacted the Help Desk. A pleasant man said he did not know about the Dictionary Rule, but someone else could help. He called . He was unaware of the Dictionary Rule, but suggested I go to the office and show him and he might be able to help. That is not how I want to spend the day!

A primary care provider doesn't exist here. You are continually passed around to different…read moreresidents manybof whom you haven't met and don't know you from Adam. Patient portal people making prescription errors who have no medical training. To say there are too many fingers in the pie is putting it lightly. Maybe good for non serious small things but do not put your trust here for anything remotely serious.