If I could give zero stars I would. Due to life circumstances and sicknesses, I had to reschedule…read moremy daughter's appt quite a few times. We Finally had a confirmed appt, drove 45 mins and was told that basically the Doctor refuses to see my daughter, and I had to go to a different location. I explained that we drove a long way, my daughter is missing school and they pretty much said it's the Doctor's Policy and not our fault. They claimed they tried to reach out to me, but I received zero missed calls or voicemails regarding this. To be treated this way, especially in front of my daughter is so wrong and in my opinion terrible customer service. Do not go to this location!!

i go there for eye service,staff is friendly. would not go anywhere else…read more i tell peolpe to go there if they asked.

From the moment I walked into Engle Eyewear, I felt a level of empathy and care that truly set this…read moreplace apart. The team, including Renee, Courtney, Thomas, and two other fantastic individuals whose names I sadly can't recall, were attentive to non-verbal cues, ensuring that every aspect of my visit was tailored to my needs and comfort. The technology at Engle Eyewear is top of the line. It's clear that they invest in the best to provide high-quality care and products. The frames are on the higher side price-wise, but they asked about my budget beforehand, making sure I was comfortable with the options they presented. I've been to all-inclusive resorts, and I can confidently say that the attention and service I received here surpassed those experiences. It almost felt like I was at home. As a Latino in a mostly white business with predominantly white customers, feeling this welcomed and valued was truly remarkable. I hate to use the race card here but I felt the need to get the point across this way to add emphasis. Engle Eyewear is a standout in the community, and I highly recommend them to anyone looking for excellent eye care and eyewear. Thank you for making my experience so pleasant! @Renee, thank you for the big hug and here's the review as requested ;)

When I had to go there with my 70 year old mother, the employees did not make me feel welcome…read more The appointment was for my mother when the appointment was complete they attempted to charge my mother over $300 for test and glasses that they told her to get. I will never ever go back there again.

My 99 year old mother waited an hour and a half! That is…read moreunacceptable for anyone of any age to be kept waiting that long.

Absolutely love Dr Lutz. Very thorough and knowledgeable. 10 stars for him. However, my vision exam…read morewas preformed by Karen. I found her to be very rude and condescending. Sadly, she is not a great asset to your team.

first and last time for me...i think younger people need to take a class on how to treat senior…read morecitizens..the young girl who took my prescription made me feel uncomfortable and unwanted. Thanks for nothing!! ..

Nice doctor and secretary. Good selection of glasses and a nice environment what more can you ask…read morefor in an optometry office.

Love this place! You will get personalized attention and a very thorough eye exam. The girls out…read morefront are all funny and sweet, it's just a pleasure doing business here.

Dr. Fischer and his staff are great. Everyone is very friendly and helpful. I've been going there…read morefor several years now and have not been disappointed once.

I can't say enough good things about Optik. Firstly, Dr. Frank is awesome. He is professional,…read moreextremely patient and friendly, and he's happy to work with you in regards to your insurance and payment. Dana, the office manager, is incredibly enthusiastic and truly enjoys helping people pick out glasses that fit not only their face, but their personality as well. The office itself is comfortable, classy and 'trendy' (but not pretentious). In an area where there are a lot of chains that look and feel the same, Optik stands out as it could have been picked up out of downtown Brooklyn and dropped into a strip mall in Kingston. My husband, my mom, and myself all got our glasses here and were so impressed with prices and selection. Many known name brands, but also brands from all over the world. Additionally, Dr. Frank will go the extra mile to find frames even if he doesn't carry them. He was able to find a pair that I bought in Finland and couldn't purchase anywhere else in the US- including online. Bottom line...if you want not only a great experience as far as exam and environment, but to walk out making a statement, Optik is by far the best choice in NEPA.

From the owner: At Optik Eyewear, we are fully dedicated to improving and preserving sight. We offer many eye care…read moreservices, from routine exams to treatment of eye diseases. Optometrist, Dr. Frank and our highly skilled team welcome you to our practice where we strive to make patients feel at home. This personal care and individualized attention is why people throughout the Kingston area come to Optik Eyewear for all their vision health needs." Our exquisite product lines of your top designers allow you to choose from a large selection of any of our various unique styles to find your perfect look.