Very nice to work with. Was able to drop vehicle off Thursday so they could replace the windshield…read moreFriday. Picked the vehicle up after work Friday. Every looks great.

Long story, short. While driving home from Colorado, I got dinged by a phantom rock. Chipped…read morewindshield. I spoke to my insurance and they recommended T.A.G.I called and spoke with Linda and an inspection was scheduled. John, the friendliest glass technician I have ever met came, saw and conquered my problem. I highly recommend this company if you ever have a problem!

I got a great price, friendly conversation, prompt service, and had an absolutely wonderful…read moreexperience here. It's nice to have excellent local services such as Bob's to compete with the national-gloss brands like Safelite, which were going to charge me more for the service anyways and were less available. You won't regret patronizing Bob's for home or auto glass work.

Best place to get autoglass replaced and my new windows in my house! What a great experience.read more

My husband's car was rear-ended. We pulled up Yelp and.found hull's! Liked the look and the…read morecomments. It took them over a month to work us in! Things always get busy during winter. Took some time to get it done, but Wow! It looked amazing when we picked it up! Would definitely use use again but hopefully won't need to!

Got stuck in the mud and Huls came in about an hour and pulled me out in about 10 minutes. Very…read morefriendly, highly recommended!

Highly recommend windshield repair from Safelite! Tray did an excellent job and a seamless…read morereplacement of my front windshield. Thank you for the quick, professional and convenient service--as it was done right in my driveway!

if you can work with Alex, excellent customer service. The work was great and super quick!read more

After some minor paint damage happened to my car, I took it to Dacus for an estimate. They…read moreperformed the estimate and sent it to me, and then I provided it to my insurance company - all good so far. After insurance processed it, we received a check for $500 less than what the claim had been. I called the insurance company to ask why this was, and they said that Dacus had agreed to do the work for the lower price, so with my deductible and the check they had sent I would be good to go. I called Dacus to schedule to work, however they surprised me: They said they didn't care what they had agreed to with the insurance company, they would be charging me the full price on the original estimate, and probably more, and I would just have to eat what insurance didn't cover. Thankfully, I called my insurance and was able that check voided (it was addressed to the body shop), and found another body shop that agreed to do the work at the price that Dacus had agreed to do it for before they tried to make me pay the original estimate price out of pocket. The insurance company had the documentation that Dacus had agreed to do the work for that lower price, email trail and everything, so Dacus apparently thought they would just agree to the lower price and then get some extra money on top out of me. No thanks.

The whole front side of my car was smashed in after a hitting a deer and now it looks like a new…read morecar. The people there are friendly and helpful and are willing to work with you to get you what you want/need. I would definitely go there again but hopefully I will not have to. Thanks.

It seems like many of the positive reviews for this place may be from people who simply let their…read moreinsurance handle everything and did not have to deal with the communication process directly. Based on my experience, I would strongly recommend doing more research on other review sites before trusting the overall rating. Their rating on Yelp is much lower, around 1.8 stars, which makes the higher rating elsewhere feel misleading. I contacted them multiple times trying to get an estimated price and understand the process. I was told to send my VIN to a phone number, which I did. I also sent pictures of the damage and videos so they could see the condition of the vehicle. After sending everything they asked for, I never received a proper response. I had to call again, and the next person who answered seemed confused and had no idea what I was talking about. It felt like my situation was brushed off, and there was little to no communication between the staff. I originally called on Thursday and Friday, but because of their attitude and poor communication, I decided to check with a different body shop first. That is why I waited until Wednesday before moving forward. In the end, I still decided to go with them, which turned out to be a terrible decision. Eventually, I was told to tow the vehicle in, so I did. Even after that, I still had to keep calling to figure out what was going on because they were not clearly communicating with me. Throughout the process, I felt like I was being spoken to in a condescending and disrespectful tone, as if I did not understand anything about the situation. I was especially patient with Chris, but the way the situation was handled was very frustrating. He made it seem like the car not starting was a major issue, when the only reason it would not start was because the battery was dead. A dead battery can usually be handled by jumping the car or using temporary power to scan the codes with a code reader, especially for basic inspection purposes. What bothered me even more is that it did not seem like they went through the proper process to inspect the car before giving me an estimate. Chris stated that he did not start the car or check the codes, yet the estimate and comments were being made as if they had fully evaluated the vehicle. In my opinion, that feels like a rushed and careless way to handle the situation. If you are going to give an estimate, especially after I sent the VIN, photos, videos, and paid to tow the vehicle in, then the vehicle should actually be checked properly instead of making assumptions or giving a half-done estimate. What made the experience even worse was that I was the customer who had every reason to be frustrated, but somehow Chris was the one acting frustrated with me. Instead of being understanding or professional, Chris acted annoyed and impatient, as if I was the inconvenience. Later, while I was still trying to get an estimated price, Chris became angry and complained that the car did not start because of the dead battery and had "too many custom parts." That was not accurate. The vehicle is almost all factory parts, other than the bumper and fog lights. At that point, he decided the vehicle was too much for them to handle. I had to then tow the vehicle to a different body shop to get it checked out, and the other shop told me the damages were extremely minor. That made this experience feel even worse because this shop made the situation seem much more complicated/expensive than it actually was. Because of this, I wasted over $85 getting the car towed there, only to deal with condescending attitudes and unprofessional behavior. Losing patience with a customer multiple times is not acceptable, especially from someone working at the front and representing the business. During the entire process, I kept trying to communicate and ask what they needed and what I should do, but the tone I received made it clear that my calls were being treated as an annoyance. In my opinion, this was extremely unprofessional, rude, and made me feel uncomfortable.

They were rude. Kept laughing and made fun of me. Terrible service. Wasted my time. Don't ever come…read morehere.

Very quick and pleasant service. They did a great job! This is the second time we have used this…read morecompany.

We traveled from out of state and in the last 5 minutes of our trip our windshield was damaged by a…read morerock. He came first thing on a Sunday to repair our windshield enough for us to be able to make the trip home. Jake was kind and quick with his repair. The cost was also reasonable. We would highly recommend KC Rock Chips for windshield repairs.

This place is awesome! The price was very affordable, especially when compared to other spots…read more Also, I told them I needed my car at a certain time, and they had it ready for me an hour before my deadline. Highly recommend!!!

These guys were quick and the most inexpensive in town. They even put my parking sticker and ktag…read moreon the new windshield! They are busy, so make an appt!