Those darn Val-pak advertisements that come to my mailbox sure does work. The promise of a set…read moreprice to clean your entire house sure sounds like a steal. At only $179 for cleaning all the carpets in the house, wow I need to jump on that!! Confirmed that with the person on the phone and an appointment was set for a week later. Price deception. Upon arrival... "whoops, those stairs were wider than what we thought", "the price only covers up to this much square foot range", "we need to put protectants and additives that bumps up the price if you truly want a good clean plus protection", "our cleaning strips the carpet so we need to add back protectant at an additional cost" and "it's no pressure to take this price but since we are here...". The price shot up to over $300 (tax included). Originally, I planned to use traditional shampooing that would cost about $275, I decided try to this new ChemDry method of cleaning since it is within 10% of expected budget. Service. Service and cleaning time were as expected: 2 to 2.5 hours to complete the work and no issues with the technician. First, he vacuumed the floor to remove any debris. Second, he sprayed their special "carbonating" solution over the surface. Third, a machine that looks similar to a floor buffer/polisher was used in conjunction with a mop-like attachment that spins over the carpet. The difference between their method and the traditional: they do not saturate the pad underneath and extract, they only clean the carpet itself. They claim that their solution does not contain chemicals and that their method dries much quicker. At the end, they "rake" the carpet to fluff back up the fibers as the machine flattens them during the cleaning process. Final verdict. As promised, the carpet dried within hours. Noticeably different was the fact there was no fresh scent or the feeling of clean like what a shampooing or steam cleaning does. One issue that bothered me was the fact that he had to wear shoes in the house but did not have booties like all other folks that come to provide home services. It is difficult to discern in my situation the huge difference in cleanliness of their method since I neither wear shoes in the house, have pets, and keep my floors well maintained. Still, I prefer the traditional method where I can "see, feel and smell" the difference. ________________________ *A call back to them requesting a "redo" of a spot they did was denied. They claimed that if I had purchased the extra protectant package (extra $150 or so to add some chemicals to their cleaning solution) then they would have no problem returning. The guy told me that I had "wear" patterns and their cleaning won't remove this. This is BS since the carpet is only 1 year old with low use: no shoes, no pets, no kids, no smoke and kept in excellent condition - no visible wear spots whatsoever. I think I will stick with the tried and true carpet shampoo and/or steaming from now on. I have to thank ChemDry for showing me the light.

The area rug never looked better!!!…read more We have two large area rugs on the main floor of our home, that needed a serious cleaning after a large party. Steve with abracadabra Chem-Dry did a great job cleaning and stain repellent sealing these large rugs!!! We will definitely have them back in a couple months when we do our annual deep clean of the whole house!!

Absolutely incredible work. Very happy with the people they…read moresend into your home. In other words, you feel safe because they seem trustworthy. Little on the expensive side but you get what you pay for and they certainly delivered Quality. Well, overall, it was well worth the money. Their carpet repairs are just incredible and when you consider they save you thousands of dollars in carpet allowance. It's actually inexpensive all things considered.

Jonny did an amazing job stretching our carpets (they had so many rolls you could literally trip…read moreover them). They practically look like new! He gave some great recommendations on how to care for the carpet going forward. Highly recommend them for them for the quality of their work.

I was impressed from beginning to end. Timely, respectful, professional response. Communication…read moreabout time. They were prompt. The technician, Brandon, was courteous, professional and respectful and he did a great job!!! The price was reasonable, not overpriced like so many. I highly recommend Carpet Pros!!!

Just had our carpets cleaned by Carpet Pros and they look great! Brandon was professional, friendly…read moreand did an amazing job. I will recommend them to my neighbors!

2nd time using Crystal Carpet Care. I'm very happy with the results. They cleaned 5 rooms and a…read morelarge area rug. Technician was friendly and informative (I think his name was Moe?) great customer service throughout the process. See you guys again next year!

They arrived early, the technician was absolutely amazing. we had originally asked to have our bar…read morestool seats cleaned. He was super honest and said he'd try one before he cleaned them all because with the material it might not work. he tried, didn't look nice so he told us while he could clean them the marks would still be there. How honest is that to not upcharge us for something that wouldn't make a difference. the rest of the rugs look wonderful. best they've looked in months. for sure will call them again.

Love the process of how the carpets get cleaned. Results were awesome. Just don't get Dale to do…read morethem. Bad attitude.

I just wanted to share how impressed I am with Tacoma ChemDry. Their customer service is second to…read morenone and they went above and beyond to make sure we were satisfied with their service. We were actually scheduled it with a different company but chose Tacoma ChemDry when their price came in cheaper. They were able to book us on short notice, and did a great job. I will definitely be using them the next time we need our carpets and rugs cleaned.

Don't use this company... We call them out for an extraction and a clean and two days later the…read moreunit had a foul odor. When I called their office, the employee that answered the phone was rude to me, saying you only called for an extraction and it's our fault because we didn't use their equipment that they recommended. We are in property management have been and have been doing this for more than 20 years and have never had an issue with something like this. We also have two apartment complex's that they just lost, I will get a different company to use for our company.

The value of the carpet cleaning and the job they did was great when I used their services as a…read morecondition for moving out of my last place. I have to give a very special shout to ALISSA ARMIJO, the scheduling coordinator, for being amazingly patient and helpful. I had gotten COVID, my moving truck broke down, the guys helping me scheduled the wrong dates. It was one thing after another and she helped me through it all. Thanks, Alissa, and Acumen!

HIGHLY, HIGHLY RECOMMEND!!!…read more We've used Wolfe's Carpet & Upholstery (Univ. Place) for several years now; have always been very impressed with the results. Our tech was awesome, took the time to thoroughly clean our carpets - all looks new again and smells so fresh. It's rare to find this level of care and attention to detail!!!

Efficient, fast and they did an excellent job cleaning our carpets…read more Technician was super and customer service was great. Very pleased and highly recommend!!

I contacted these guys via Facebook and they responded within an hour, they had availability within…read morethe next few days. When they came to clean the carpets they were friendly and not judgmental on the state of the carpets, they explained everything and their pricing was much better than a major competitor. The carpets look beautiful and a few days later they still smell excellent too. would recommend!

Amazing work always on time and always committed to giving best results thank you…read more I use them every time I need cleaning my family uses them as well