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    Schwartz Law Firm

    3.0 (2 reviews)
    Open 8:30 am - 5:30 pm

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    12 years ago

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    11 years ago

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    K Altman Law

    K Altman Law

    2.2
    (5 reviews)

    I had an issue with my daughter's college and I reached out to the K Altman Law and received an…read moreimmediate response. Silvia and Kathy were very kind and let me know exactly what I needed to provide. I paid for my consultation but new information came to light and I no longer needed Keith's services. I jumped on the conference call to make the team aware and Keith was kind enough to fully refund my consultation fee along with give me a little advice and told me to call back at any time if needed. If the time ever comes K Altman Law will have my business.

    While schools may take a student more seriously when an attorney becomes involved, I strongly…read moreregret choosing K Altman Law. Before retaining the firm, I gave Attorney Altman an accurate account of my situation because I wanted an honest assessment of whether my case had a realistic chance. Instead, I felt persuaded by confident language and promises that were not reflected in the representation I later received. Despite my instincts, I paid a $16,000 flat fee. In my experience, the agreement functioned like a checklist allowing the firm to say it completed certain tasks and retain the entire payment, regardless of whether its advocacy advanced my case. Early in the representation, Assistant Director Robert Wright mistakenly forwarded me another person's name and some case details in which I have proof of. This immediately raised concerns about confidentiality, carelessness and whether my own information could be shared with someone else. Many services in the package were tasks I could have completed myself, including requesting educational records under FERPA and sending letters to school administrators. I had already prepared appeal drafts, and it appeared much of my language was reused with only minor changes. Although the firm promotes itself as experienced in student defense, much of the work felt generic. I also communicated primarily with a "defense advisor" instead of an attorney. Communication was disappointing. I rarely felt like a priority and sometimes had to contact the firm for information it already possessed rather than receiving updates. The firm communicated with my former school's general counsel, but the meeting was not recorded and I was not shown the emails. I therefore could not verify what was said, which arguments were made or how strongly my position was advocated. My impression was that the firm simply only asked the school to reconsider. Once the school maintained its position, the firm appeared to accept that answer quickly and rely on having technically completed the listed services. I did not feel there was a meaningful effort to challenge the school, negotiate a better result or explore additional options. At the most urgent stage of my case, the attorney assigned to me left the firm. I was not informed beforehand, which prevented me from making an informed decision about whether to continue. I was simply told my case would be transferred. This raised concerns about continuity, who had access to my files and why attorneys appeared to leave during critical stages. I later saw another review describing a similar experience. The price was difficult to justify. At the average attorney hourly rate of $350 per hour, a $16,000 fee represents approximately 45.7 hours of work. Based on what I observed, a limited review, communications and two measly letters, I do not believe my case received anything close to that amount of attorney time. Assuming around 8-10 hours were spent, which is what I would expect, the effective rate would be approximately $1,600-$2,000 per hour, without litigation. The separate $350 consultation fee for a call lasting about 30 minutes or less also felt excessive. I also noticed multiple negative reviews that conveniently disappear. This made me concerned that more effort was being directed toward managing criticism than addressing why former clients felt dissatisfied. I know the firm will respond that it "respectfully disagrees" nonsense that they typically respond with, but that does not change my experience. Overall, I experienced poor communication, confidentiality concerns, limited transparency, unexpected attorney turnover, generic work and fees that seemed grossly disproportionate to the services provided. I felt persuasive promises were used to obtain a large upfront payment, followed by limited advocacy once the firm was retained. Students should seek multiple opinions, carefully review the scope of services and consider a firm that charges hourly, a guarantee clause or provides clearer financial protections instead of paying a large flat fee.

    Schwartz Law Firm - lawyers - Updated August 2026

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