An excellent physician who listens to and guides his patients. Highly recommend…read more Easily reachable, outstanding bedside manner, extremely intelligent.

I have to say this doctor is caring takes the time to speak with you answers all questions ,truly a…read moreprofessional from the moment you meet him .My husband myself and four adult children use him and rate him very high. The office runs well easy to get an appointment and if you call after hours you get a call back swiftly can't say enough on how happy we are that we found a really caring doctor.

What an amazing team! From the ladies in the office, to the nurses, to the fantastic doctors, I…read moreonly have great things to say about everyone. One of the two docs will always be available to you and your delivery. Trongone delivered my first child and Petrocelli checked in on me at the hospital the day after. Their attention and professionalism is outstanding.

I am still extremely happy!! Linda is also one of the amazing nurses there and is patient and…read moresweet! The front desk is always helpful and professional! Maria works in the front and is always available to listen and help me.....I have definitely driven her nuts a few times LOL! The doctors continue to be the BEST!!!!

I highly recommend Dr. Donnelly he is extremely professional and spend quality time with his…read morepatients. You will not feel rushed like if you were in a clinic and he will answer all your questions. I wish every doctor I ever saw was like him.

I got a appointment quickly. Front desk was nice and even tho I had to wait, it wasn't super long…read more The dr was nice enough and I had a bunch of bloodwork done. I got the results back and I'm not a dr so when things come back looking not normal, it worries me. I had to call the office to follow up and left a message but didn't hear back for weeks. weeks! And then when I finally do get a call back, it's not even from the dr and they just said everything looks fine. yeah, that's not a dr I want to be seeing. Someone who can't even call me back and I need to call to follow up on my own bloodwork when the results to me, look worrying.

Take care of you. Disadvantage is apart from main Optum so have to go to Lake Success for x-ray,…read morelabs, specialists.

She is the best!! Compassionate, experienced, attentive, wonderful doctor and person.read more

been going to the drs office her staff was quick on nowing my results after my neurolgist was on…read morevacation. they called me that day i got out of the hospital. not impressed with going threw all the messages to get to the drs office.

Dr. Serio was lovely but I waited over an hour for my first visit. She listened to my history while…read moretyping it on her computer. She assured me she would handle all of my refill prescriptions and I could call the office any time if I wasn't proficient on the portal. She was anxious to get to the next patient and didn't speak much. Her office staff seems overworked and hardly professional. They did not give her a message the first two times I called. My daughter helped me go on the portal to request a refill for my monthly medicine. It was sent to the pharmacy incorrectly and after 5 subsequent phone calls, 7 days later I had to call another doctor to send the correct medicine request to the mail order pharmacy. That office cost me additional money to fill the medicine and proved to have the most irresponsible office staff I have ever experienced. I DO NOT recommend Dr. Serio and am having all of my medical records transferred to a new Internist as soon as I see one next week. In my opinion, a doctor is only as responsible and committed to their profession as their selection of office staff and PA's. I would not trust my well being to her practice.

My experience with the practice and doctor was nothing worth the visit. I went here because it was…read moreclose to where I lived but it was mistake to go somewhere based on distance not quality. It honestly a business priority office. Leave your well being at the door. The office staff were not helpful and did not really care for the patients and were not friendly the slightest. I came in for a yearly exam and spent 90% of the time with the nurse who was very sweet and friendly. But the doctor max 15 mins where she mostly asked more about my social/ personal life than my actual health. Than she left and didn't leave much of an impression about actually making a connection. I understand your busy and have other responsibilities but if I see you once a yr can you try to act like you care. Than it was back to the sweet nurse who did all the other tasks. That didn't bother me as much until I had to get paperwork done for work a couple months later. I am upto date with all my vaccines and already had my yearly exam. And she would not fill out a simple form because she needed to me in person and her rude MA tried to me with an attitude that its office policy and no other reason. Mind you my other office would just charge a fee or give me a more solid reason to have me visit. Not use a form as leverage to get me in the door. That in my opinion is cruel and unreasonable. I have never written a review prior but this treatment left me to go somewhere else for my healthcare. If you can go somewhere else where they treat you less like a sheep and more like a person go there.

Very professional doctor who is the best at what he does . Great sense of humor and uplifts you…read moreduring conversation , knows how to treat and respect you while you in his office . No better pulmonologist in the world .

This office is a total scam. I kept saying how can this only be one Dr and all this staff, in this…read moreday and age. I'll tell you, they put you thru every test from Chest X-ray to breathing and some walking exam. And sent me home with more testing. And then bill your insurance. I did not need one of those tests. This Dr never asked me how I feel. He told me my symptoms. I never got a word in. He gave me 3 prescriptions and as he was pushing me out I asked so what do think . No joke!! He was not for me. 2 stars for all The staff/ girls in the office. They are terrific.

I just wanna say that there is absolutely no security at this hospital. I was shocked and alarmed…read morewhen I was able to just waltz right in and head all the way to the room when I visited my grandmother on the 5th floor. No one asked me who I was or who I was seeing! Also, the food is mediocre. But there is coffee and water on every floor and the hospital itself is very clean. One star for the lovely nurse June who was a doll. Thank you for your attentive care, June :)

If you want to go to an emergency room that is disgusting and dirty and not get a room for over 24…read morehours then this is your hospital. The nurses and doctors are fine and all work hard but there is no reason to be left in an uncomfortable er "bed" for over a day and a half. My mother in law us 81 and has a bad back to begin with but this place will literally kill you. There is zero communication as far as telling you when you will be moved into the hospital and get a bed. With computers today you would think this couldn't happen but it does at this terrible hospital....stay far away

Being that I have much experience within the medical industry, I can tell you that Dr Duarte is one…read moreof the most educated, knowledgeable and well mannered Neurologists I have ever met. His skill set is second to none, and his office is clean, well lit and very modern.

I went to see Dr. Duarte for my migraines which I've suffered with for the past 5 years. The only…read morecomplaint I have is the paperwork....probably about 20 or so pages, very time consuming and I wish they had sent them to me before the visit so I could have completed them at home. The wait time wasn't bad, 30 minutes from the time of my appointment. The staff was friendly, the office spacious and clean, free coffee/tea which is always nice especially when you're waiting, several flat screen TV's, magazines, etc. Dr. Duarte made me feel relaxed and comfortable but confident in his ability from the moment he walked into the exam room. He was very thorough, extremely knowledgeable and intelligent but not arrogant in any way. He was kind and attentive to my concerns and I left feeling confident that he would help me get my migraines under control.