Dr Kling is great! I never feel rushed. I trust being in his care. The office is beautiful with a…read morewonderful staff!

I thought my appointment was an hour later so I was running late, but the front desk receptionist…read morewas kind and gave me grace! EVERYONE from the front desk to the Assistants to the Doctor were kind, friendly, and sympathetic to resolving my issue. An AMAZING team!!

New and large patient care facility. Congestion on Grand due to parking. Congestion in parking lot…read morealso. Garage needs better signs for parking. I had to turn around twice and added about 8 minutes to my trip after other cars through. I almost missed my appointment but was only tardy 2 minutes due to traffic and leaving at a sufficient time. Help desk everywhere with accommodating employees. Clean, brightly lit, visible signage. There's a gift shop and food shops.Had a 55 minute wait in waiting room for dermatology and then an additional 20-25 in patient room. Dr appointment was only about 14minutes. My vitals weren't taken. Weight, bp, nothing. I've never experienced that at a dr appt. $40 copay too. Not the best experience, I expected better by the google reviews. Better rating if hadn't waited 85 minutes for 14 minute.

Dr Sino Mehrmal was so genuine, nice, patient and very friendly. Dr Sino Mehrmal went over…read moreeverything in detail with me. Afterwards I did have to be referred out but Dr Sino Mehrmal assured me that I would be able to come back easily if I did ever need that department. Check in is easy you have to do it on a tablet but it may not be user friendly for some people who aren't used to tablets. The staff does help if needed. The staff does tell you where to go as well to get to your appointment.

I have been a patient of this practice for many years, and I want to begin by recognizing the…read moreexcellent medical care I have received. Jennifer, PA, has been outstanding throughout the years. She is knowledgeable, compassionate, and one of the primary reasons I continue to come to this practice. The physicians I have seen have also been professional, caring, and highly competent. Unfortunately, my recent experience with the front office was extremely disappointing and warrants attention from management. Two days before my scheduled appointment, I received a voicemail at approximately 6:00 PM informing me that a referral was required. The following day, I contacted my primary care physician's office and learned that, for a priority referral, the dermatology office needed to contact them directly and provide specific information necessary to process the referral. I promptly left a detailed message for your office explaining exactly what my physician's office needed and specifically requested that someone contact them. I did not receive a return call, text message, or any other communication. As my appointment date approached and I still had not heard from anyone, I became concerned. On the morning of my appointment, I contacted the office again because I wanted to ensure everything was in order before making the trip. Once again, I received no response. Despite my repeated efforts to communicate and resolve the issue, I drove approximately thirty minutes to my scheduled appointment only to be asked at the front desk whether I had obtained the referral. I explained that I had left messages, contacted my physician's office, and attempted to follow up that very morning because I was concerned that no one had responded. The receptionist's response was that the office was short-staffed. While I understand that staffing challenges occur, they do not excuse a complete lack of communication with patients. When I expressed my frustration that no one had returned my calls or messages, I was essentially told that it was not the office's problem. The receptionist then abruptly ended the conversation and indicated she was done discussing the matter. My appointment was canceled and rescheduled for later this month. My frustration is not simply with one employee's attitude. The larger issue is a complete breakdown in communication. I left a detailed message the day after receiving your voicemail regarding the referral. I contacted the office again on the morning of my appointment because I had not received a response and was concerned there might be a problem. Despite these efforts, no one returned my call, responded to my message, or informed me that my appointment could not proceed without the referral. As a result, my wife and I spent time and fuel traveling to an appointment that could have been canceled or rescheduled with a simple phone call or text message. Patients should not bear the consequences of internal staffing shortages or communication failures. I fulfilled my responsibility by following up promptly. The office failed to fulfill its responsibility by communicating with me. I also requested the name of the Office Manager so I could discuss my concerns through the proper channels, but that request was ignored. I am a 67-year-old patient. I followed every instruction given to me, contacted my physician's office, left messages, followed up, and attempted to avoid exactly the situation that ultimately occurred. All I expected in return was basic communication and professional courtesy. What makes this especially disappointing is that this practice presents itself as a Christian-based practice, which is one of the reasons I chose to become a patient. Christian values include respect, kindness, accountability, and treating people with dignity. My experience on this occasion did not reflect those values. To the practice leadership: Your providers are exceptional, but poor front-office communication and unprofessional treatment of patients can damage the reputation of an otherwise excellent practice. I encourage management to review this incident carefully and address both the communication failures and the manner in which patients are treated at the reception desk. I sincerely hope these concerns are taken seriously so that future patients do not experience the same frustration and inconvenience.

I was greeted by a very nice lady. Once I entered the building, she helped me with the app that is…read moresupplied by Metro dermatology so that I would be able to get text and test results and messages from them. That would work great to avoid calling the office before or after hours at missing a person to chat with, or being on hold while they're surfing, another customer, or waiting for a callback. It's the perfect means for busy people this day at age. I met with the doctor. She greeted me and went right to task communicating everything she was doing and what she was thinking through the process she was very thorough. I think because they do such a great job. They get booked quick and getting an appointment may take some time. Of course it's not an emergency in an emergency or great concern. They would get you in rather quickly. I'm glad that I found them. I trust that they are taking care of my needs and every avenue that is needed.

Dr Sutton is thorough and professional. The rest of the staff worked well together and made the…read moreprocess go smoothly. My diagnosis was prompt and i was scheduled for outpatient surgery ASAP to remove the troublesome cyst. Will update this after my procedure next week, but i expect nothing less than outstanding treatment. UPDATE: Ok. The procedure went well yesterday. Dr Hurst is TOP TIER!! I had an excellent experience, from the moment we met. Dr Hurst demonstrated expertise and professionalism, while taking the time to address all my concerns. Taylor, a med student, assisted and she was outstanding, as well. Confident and patient and knowledgeable. Dr Hurst and Taylor made me feel at ease and comfortable throughout my visit. Highly recommend this office for anyone looking for compassionate, knowledgeable, and attentive dermatologic care. State of the art equipment too in an easy to find and easy to park location.

I had a very disappointing experience with this office regarding an appointment for my son. Before…read morescheduling, I specifically confirmed that they accepted my insurance. My son then attended his appointment, received treatment, and I even provided my insurance card at check-in without any issues being mentioned. When I drove 40 minutes for my son's follow-up appointment, I was suddenly told that they do not accept my insurance--and, according to the staff, they didn't accept it at his previous visit either. This should have been caught before treatment was provided. I requested a call from the office manager to discuss the situation, but I never received one. I also asked whether I would be receiving a large bill for the treatment that was provided due to their mistake, and I was told they didn't know. For the follow-up visit, I was offered a self-pay option with a $100 copay, but the staff could not tell me what the total cost of the visit would be. The lack of communication, failure to verify insurance correctly, and unwillingness to provide answers or follow-up have been extremely frustrating.

I liked my experience from the moment I walked in. I was greeted by the receptionist and made to…read morefeel welcome. When I was called into the back, the next person introduced herself by name and took additional information prior to Dr Vicik's exam. Dr Vicik is very personable, knowledgeable and runs a good business.

All of the staff was fairly friendly. Although, the nurse practitioner I went to see about acne…read morerushed through my consolation and prescribed me pills and a topical before I could even explain what was going on with my skin. I believe a nurse or doctor should treat every individual with special care and not assume one patient is the same as the next, something I don't find very often.

AWFUL! Gentle Cure IG-SRT is misleading. They will tell you that it only goes skin deep and it is…read morevery localised. Yet they cover your torso & neck with lead vests; your eyes with lead glasses; and then they leave the room. After 4 weeks both retinas and both maculas started to detach in both of my eyes. That cannot be a coincidence. Then when I quit the SRT, they refused me any treatment at all. But they surely collected their $35,000 from my insurance company and they have not refunded my three weeks of prepaid co-pay ($1,700) that I did not use. And unbelievably, after four weeks of three times a week visits, I never once met the doctor, only her technicians.

I've been to this office several times now, seeing Nate Fielding. I went initially for a spot I was…read moreworried about, thankfully it was nothing & I went ahead & scheduled a full body scan after that appointment because I felt so comfortable with him & knew I needed to! Since then I've been back for a followup service. All 3 appointments have been great. Insurance coverage, out of pocket charges, and services rendered all explained accurately. Always great to find a provider you feel comfortable with! Thanks Nate & Shaberg Dermatology!

Took 6 months for an appointment. Sat in the office for an…read morehour. No one could call letting you know they were running behind.

The very best care! Dr Spray is very thorough. She will treat precancers before they become a…read moreproblem. My skin looks smooth and less wrinkled because of these treatments. Bonus! 10 stars!!!!@

I had filler done here and one side is different than the other. They would not correct it. very…read morebad experience for me.

Hands down the best customer service at a spa I've ever received. When I walked in for my initial…read more(FREE!) skin analysis, I was greeted by name as soon as I walked in the door. Emily performed my analysis and was absolutely amazing. She took her time and explained everything with thorough detail and answered all of my questions. I went back just a few days later and received a hydra facial by Emily which was equally wonderful. Arya is my new home for all things skincare.

Oooh weee. I came to write an amazing review but decided to read the others first. Shocking and…read moresad. I hope everyone's issues have been addressed and resolved. I'm a new patient and my review is for Dr. Jami Mannle, nurse practitioner, and her assistant. Excellent humans! Dr. Mannle has only been at this office since October. She's so very friendly and made me feel very comfortable. She's personable and knowledgeable. She explains everything and has an amazing assistant who is just as nice and helpful. I'm so happy I found Dr. Mannle!

My biopsy went ok but am having complications after my care. I am have not been able to get ahold…read moreof anyone in the clinic via portal or phone the past several days. Phone doesn't even let you leave a message. Like wtf.