It's now Bello spa. I've been waiting 5 days now for a return phone call to make an appointment…read more Before I make the appointment I wanted to ask a question. I've called twice and left messages.

This really was not relaxing per say…read more They play a local radio station on the overhead speakers and they can be heard in every room. I got a facial done. This wasn't a calm, moody quiet room. It was like a drs office with fluorescent lights beaming in your face. My esthetician, though very nice, smelled like cigarette smoke. The table I laid on was rickety and made me feel like it was going to fall over. I would maybe try this place again for a pedicure? But not a facial or massage.

If you need your hair done, Cassie is who you need to see at the Louvre. Even though she has a long…read morelist of established clients, she will do what she can to get you in when you're available. In addition to hair styling, she also does manicures and pedicures.

Nicki is THE BOMB!!! sO uber pleased with my experience and results!! She was recommended by my…read moredaughter thru my pseudo daughter and I love them both for the recommendation!

New Full Spa in Waterloo,il. I had a Relaxing Massage for my…read moreBirthday. Angie was great. She listened to what I was interested in and needed for this old girls body. I also added a Brow Wax with Lexie afterwards. Prices are very reasonable and you are getting professional services. They have a Membership option which is nice. I may investigate that more..

I have been happy with all of the wonderful services I have received at Serenity. The facials and…read moremassages are both top notch- but the best part is the people. Everyone is welcoming, professional, and friendly.

Wow! I'm honored to do the first review! Sharon was fantastic and I am looking forward to my next…read morevisit. I recently moved here and my skin was not happy with me and I'm grateful to have found this place! Sharon explained everything clearly and did an amazing job! She is passionate about your skin and the wonderful massages are the icing on the cake! Thanks Sharon! I'll be back soon!

I want to say Candace is an amazing lash stylist! This is my second lash lift and tint; pleased…read morewith results. She is a professional that makes my long lashes look fabulous. While the booking system at Lash Lounge needs improve, finding the right lash tech makes it all worth it.

I got hybrid lash extension at Shiloh Lash Lounge on 4/17/26 with "Senior Stylist" Jhave' B. The…read moreappointment went fine & she was nice. I paid, tipped & went about my way. By midnight, AT LEAST 20 fans had fallen out. I arrived at Lash Lounge the morning of 4/18/26 (They DAY OF my birthday & brunch, which is exactly what I was trying to avoid, hence why I came yesterday for the service) to get this resolved and despite their opening time being 9am, they were not open & I stood outside in the cold, calling 3 times & leaving 1 voicemail, until 9:18am and they still were not open. I then went go sit in my car. I finally saw a light come on about 5 or so minutes later & approached the entrance again. The door was still locked. The front desk receptionist had to come unlock the door despite it being business hours, which I'm pretty sure is a violation of a code in itself. After explaining the situation & her calling the manager. She returned and initiated a refund, which is all fine and dandy, but I still have a "full set" of lash extensions with spaces and gapes all over. The front desk receptionist then tells me the "senior stylist" that did my lashes won't be in until 10am & she has a 10am appt with no openings today except for MAYBE being able to squeeze me in at 1pm. She then goes on to tell me that I wasn't even a candidate for lash extensions but the stylist did them anyway. Would I not be wise to inform me of that? Especially since I've gotten lash extensions HERE AT THIS VERY LOCATION multiple times & have never been informed of this NOR had an issues with my lash extensions. When Jhave got her she came out front (The kindness from yesterday was no longer present which seemed to rub off on the receptionist as well as our interaction leading up to this was completely fine. She had up to this point been very kind & helpful. She actually looked appalled when I showed her the photo of how many fans had fallen out) and said that "They informed me of your issue. I wouldn't know if it's an issue with me. It could be the humidity." She then went on to blame me stating that I move/fidget during my appointments (I don't move my head, I fidget with my arms/hands due to personal & medical reasons) and that I got up to use the restroom during my application (again for personal/medical reasons which I DID IN FACT ask her if that would be ok/if it would affect anything). I explained to her that these EXACT things have taken place at all of my appointments, as I made them aware of at my VERY FIRST appointment at Lash Lounge Shiloh over 2 years ago with a lash tech by the name of Kelsey! My 5 star review is actually still up! I shouldn't have to air out my health battles in a Lash Lounge lobby. I then asked Jhave what the actually issue was because the receptionist told me that I was not a candidate but the service was performed anyway. Jhave then told me that this was in fact, not correct information and the receptionist mixed me up with another patron (another mistake/misinformation on their part). I now have to cancel my birthday brunch. This is not how I imagined or planned my birthday this year.

This review is longggg overdo! If you've never gotten your eyebrows threaded, this is the place to…read morego for your first time. When I moved to Edwardsville, I tried to find a threading spa because I can't stand wasting money on getting waxed. Threading takes a much longer time for the hair to grow back and it is virtually painless. Amber is sooo sweet and really knows what she is doing. I wish Gemini Day Spa wasn't so tucked away because I really think it would bring in more business if it was visible or in a high-walking traffic area. Navigate and check her out! You will love it!

Amber is the only one I'll let touch my eyebrows!! Highly recommend. I've been going to her for a…read morefew years now. She's the best.

I have had several services with Jessica: eyebrows, eyelash enhancement, lips and teeth whitening…read more She is friendly, knowledgeable, super professional & talented. I love everything she has done for me. Her work is amazing! I was a newbie to permanent makeup and had a lot of questions. Jessica took her time walking me through everything and when she started she made sure to do constant check-ins to make sure I was doing ok. I highly recommend going to Jessica!

This was one of the best experiences when it comes to beautifying myself. Jessica was very…read moreinformative and took her time with my brows. She saw I was super nervous and made me feel at ease. She explained the process, which helped tremendously. I would definitely recommend her.

It was my first time there and I got a facial by Tara. She was very down to earth and not pushy at…read moreall . I will definitely go back to see her. My only only minor complaint was I would of like more relaxing music . Again super minor .

I stumbled upon this place by accident and I'm so happy I did. Whitnie is AMAZING!! So friendly, so…read morethorough. She makes you feel completely relaxed and comfortable while also being quick and efficient. Also, as an added bonus, she makes her own oils and gifts them to you after each appointment -- works wonders on ingrown hairs! I highly recommend Whitnie, if I could give her more stars I would!!