Waited over 2 hours for my appointment and finally walked out. Staff was indifferent. No explanation and no apology

Avoid this place, they do not care about their patients just about the money they charge your insurance for. They sent pathology sample to lab that doesn't not participate with my insurance and I received a hefty bill. The back and forth (emailing the office with persistent lab billing photos and numerous phone calls, assuring me that my case is in their wrong and is being escalated to the office manager) took since April (4 months) until finally the office manager called me back today and said she doesn't know why this happened and said she can't take responsibility for it. Enough said. read more

Horrible follow up. After 5 attempts to speak with a doctor or nurse following an appointment...I give up. I will not be returning. Dr Abbate himself was very nice but I don't need nice, I need a doctor and a responsive office staff! 5 x!!! Ridiculous! read more

I bring my client here for his dermatology appointments and each visit is smooth with no problems and he enjoys the service they give him. The little things make this office and practice stand out though. The lobby music, fridge filled with water and even candy dish for little ones (or those with a sweet tooth) is a really nice touch. The office is clean and nicely lit, giving it a welcome atmosphere. When making appointments via phone, the staff are always very courteous and helpful. The front desk staff are also very nice, so customer service is a strong focus for the practice I can tell and I appreciate. The actual medical staff are nice too which is important for me and my client who can be difficult to understand when it comes to his needs. One strange thing I find is the service costs can vary from office to office, for example as I understand it the Hoboken office standard visit can carry a higher cost. Why? Still great Dermatology practice nonetheless and would recommend. read more

Schweiger Dermatology Group - Office - Skin Care Near Me - Livingston, New Jersey

if it wasn't for Dr Abatte I would never use this practice. the front desk is rude and unwelcoming. I paid for my visit by check and they didn't cash my check and now I have to call billing to straighten. it out. read more

i had a mohs procedure yesterday. i had a lot of pain. without getting into the details, i needed a call back from the millburn group and they said i would hear back that morning. i never heard from their "clinical" team. I went to my internist and he diagnosed the problem and pain i was experiencing. it's a total factory!!! when you call you can tell its a factory. you are not even getting the office. you are getting "the schweiger group" powers from above. My body scan took approximately 1 minute as i stood and the doctor ran a flash light up and down my legs and arms and said all good. i brought a bump i had on my ear to his attention (not that he checked) and referred to his mohs surgeon. the sugery seemed to go well but who knows what my ear will look like like in time. read more

Terrible service. I ve been a patient at Milburn , NJ office for many years. Dr Amy Freeman is a great doctor. Since Schweiger Group took over the practice Ive been infuriated with the way they treat patients. I can never get thru to speak the person I need. I will recommend staying away from this Group, and find a doctor or a small practice where you can get personal care....communucation is so important. They treat you like a criminal instead of a patient. Michael read more

Please do not walk in to this place, they scarred me, I just don't want it to happen to anyone else, I asked to be looked at after my surgery because I was in a lot of discomfort and did nothing for me after 4 visits and charged me my copay!! read more

This has become a conglomerate and one of the most disorganized medical offices I have ever come across. Office could not locate their lost commuication files, difficult to make verbal as well as email and fax contact. Fax numbers cannot even be located in any location on their websites or internet. Their "policies", as I was told by them, do not allow them to directly contact other physicians; even if you want them to and give permission which I found necessary. Additionally, staff is difficult to understand. I will be going to a stand-alone Dermatologist and one that is responsive to the patient in the future. read more

I would recommend staying away from this practice. Went for an emergency appointment as I was having a horrible allergic reaction. Was overcharged by ~$150 dollars after this appointment , and wasn't notified of the fact until I asked for an itemized bill. Not a good sign that they'll try to overcharge you and won't rectify anything until you take action yourself. I strongly encourage everyone who has been a patient to reach out to make sure they also haven't been victims of this fraudulent practice, and for all new patients to stay away read more

Arrived five minutes late to our appointment. Front desk associate, Sierra, made rude remarks and refused to let us check in. Would recommend visiting any other location for better customer service. read more

I truly did not want to leave 1 star ! For as the practitioner Ramos and her assistant was kind and amazing they deserve 5 star But when you walk into a place of business and the first thing you see is the front desk staff and they treat you with no respect that is horrible and deserves 1 star !!!!!! The lady who helped me at the front desk had the personality of a wet mop!!!!!!! She never lifted her head and didn't even say good morning , SHE MUMBLED "BE RIGHT WITH YOU" then mumbled "LAST NAME" so I took the opportunity to be a nice person and say good morning and she said back to me I said good morning to you. No, you didn't rude rude rude rude and it's not the first time. Absolutely horrible and to say that the front step should be the first impression well it's the worst impression I work in the medical field and as I am the front desk staff and look at a patient when they walk through the door is not asking for too much . I work in the medical field as the front desk staff and to greet your patients means a lot read more

This establishment is a chop shop booking as many as possible and does NOT care about the individuals needs, which is evident by the high volume of people waiting in the waiting rooms. I paid for a service. It has been well over a month and the hyperplasia is still there. My visit was very rushed. I am not exaggerating when I say I do not think Ms. Tank spent more than 3 minutes in the room. I followed instructions of keeping clean, yet days after one of the bumps became infected. I made a virtual appt with another provider within Schweiger and she prescribed antibiotics. I also shared with her my dissatisfaction with my visit. I can not and will not in good conscience recommend any of my family or friends to your establishment. read more

From the About page on their website: "In 2010, Dr. Eric Schweiger started the practice with a single location in Midtown Manhattan. When he saw the need for high-quality dermatology care that did not require weeks or months of waiting to see a qualified provider, his vision of a multi-location practice was born." I called this morning (9/25) to make an appointment for my daughter's earlobe/earring infection, and was told she could be seen early November. After raising a small fuss, the best they could do was 10/13. Infections need to be treated immediately, not 2-1/2 weeks later. read more

Let me begin by saying I love Anita Fox (6 years), and I have always had pleasant experiences with the front office staff. So, this post is really about the Call Center whom I have had problems with when scheduling appointments. I never experienced any issues scheduling appointments prior to COVID. Yesterday, for a second time I had an appointment scheduled (one hour was what I needed, but a ten minute time slot was all that was scheduled) and had to reschedule. Imagine my surprise because I told the representative when making the appointment the reason for the appointment. I also previously had an appointment at the Paramus office but decided to call first because I had never been to that office, and surprise I was not scheduled for an appointment that day. Schweiger Dermatology, your Call Center needs to do better. read more

Waiting long time .. 60 people came in after me an where seen an I still waited I eventually got up, took my belongings and left. I currently go to the one in West Orange. They are way more professional. read more

Dr. Abatte is knowledgeable, efficient, personable, and an outstanding doctor. His assistant, Janelle, is also personable and efficiently and effectively meets my needs. read more

I like my Doctor in the Riverdale, NJ location, but I don't like this big group style of medicine. They are renovating the previously nice office, to this cheezy white really dirty looking interior. The place had dirt and dust everywhere when I last went. Apparently, they are renovating with the office open, which cannot be sanitary. Not happy the practice was sold. read more

Well I was referred by my PCP due to a dry patch on my leg....I made an appointment, I arrived...I had no issues at all and all concerns were addressed promptly and staff was efficient and I am SUPER inpatient person and I was in and out with no long lag time or wait. It was very very clean and professional simple office visit and I look forward to my next visit. Staff was friendly and super professional!!! As a fellow medical professional...its appreciated!!! read more

It was one of the worst front desk experiences I have ever had at a Drs office. I booked 2 appointments on ZocDoc for me and my husband. We got confirmation emails and text messages starting from the day we booked it to the day of our appointment confirming. It made sure WE wouldn't forget!! We both took off of work to make it there and booked it weeks ago cause we are going overseas and really needed to be looked at for some skin concerns before we left but now that can't happen. When we arrived the front desk girl said my appointment was cancelled but my husbands was not. Well I showed her my confirmation emails and morning texts but when I tell you she would not believe me and continued to say I cancelled my appointment. She argued with me and never once said I'm sorry our system clearly doesn't work or anything would have been better than arguing with me that I cancelled. If I have 100% proof I didn't cancel you would think she could have just said wow the system didn't work correctly. Or sorry would have been amazing!! Even telling a manager they may want to look into this computer error that would have been awesome!! I am a grown woman and literally got so frustrated I almost started crying. When you are right and someone doesn't want to believe you it really gets so upsetting. She not only argued with me but took 2 other patients in between this confusion when the other girl was helping them. So now I just said fine whatever you say but can you please get us both in?? Well of course they could not because now it's 20min later!! If she had not taken 2 other patients and argued with me she could of easily took us both in!! So I told her please I need the appointment more than my husband. It was crazy this office just lost a super easy patient for no reason and absolutely could of cared less!!!! Then we walk into the room and a nurse says only my husband can get done and I said no it's going to be me like I told the front desk. With a very nasty demeanor she said we can't do you cause I have your husbands name here. I said no it's supposed to be me cause there was a mistake as I told the front desk girl. She said she has nothing to do with that and can't take me. I mean can anyone in this office please just be a little nice and help me get my appointment that I clearly scheduled!!! I'm sure this is not how the owners train their staff. The PA was very nice but seriously after being treated so badly it's just not worth it. After all of this she was not able to remove my mole anyway cause she said a plastic surgeon needs to do it. So really my husband could have gotten done after all of this chaos. I feel bad for him cause he really needed to see the Dr too. I would tell you guys there are so many other Dermatology Offices around that I'm sure would be pleasant to you!! Nobody should be treated poorly for absolutely no reason. We were very excited to be finally be there and again a simple Sorry would have gone such a long way. We will never be back and will never recommend any of our family/friends/customers either. Just make sure if you decide to still make an appointment please confirm before you go cause if you booked it online it won't be in their system and you will get blamed for causing that!! read more

wait time is extremely long. last 2 appointments I had were 1 hour past due. I like my doctor but this issue makes me think. ‍‍ not happy right now. read more

After my visit, and several months later the office charged me an additional fee from an account that I had no idea about and they did not make me aware of until after it was sent to a collection agency. Instead of sending the statement for the appointment a day or week afterwards, they sent it months later. Very inconvenient and dodgy experience overall. read more

I like this group as I am always able to get in to be seen quickly! The employees all treat you kindly here! Thanks read more

I am thankful for my hair stylist who had recommendations me to this Dermatologists group. They are very helpful, kind, polite, pleasant and caring. I will recommend anyone that is having issues for a Dermatologists assistant to go to the Schweiger group, you will not be disappointed! The office I went to is in Livingston and they are very clean, plus on top COVID-19 protocol!! May God continually bless and keep them safe and they will always have peace and love with their patients!! read more

Horrible. Sent us to the wrong office. The office staff could not give directions to the correct office. Waited an hour in the lobby beyond the appointed time. Finally called for the appointment, then sent back to the lobby because the room was not ready. Horrible, unprofessional business. read more

Had a great experience. Anita fox (PA-C) and her assistant Diana(?) are very polite an friendly. I just got a very positive vibe from Anita. Overall pleasant experience. I would go again if needed. read more

On my first visit to Dr seibt he immediately diagnosed my problem, prescribed medication that really helped me. His assistant Lynn was more than helpful, gave me some samples to make sure I could start my treatment right away. A wonderful experience. I have continued to see the Dr for follow ups. Highly recommend a visit to see him. Patricia Murphy read more

It's difficult to find a dermatologist who takes insurance and has availability. Most have shifted to doing cosmetic procedures as it's more lucrative and increasingly in demand. After calling around to several dermatologists in the Chatham, Florham Park and Livingston area, I called this Schweiger location. It was such a relief to find this gem of an office. Immediately on the phone I had a completely different experience than other locations. The person on the phone was kind, personable, knowledgeable and didn't put me on hold (so many offices put me on hold for extended times only to them hang up/connect me to another patient!). They also texted me with cancellations in case I wanted to reschedule for an earlier date than the appointment I had made. The office is easy to get to (the outside of the building is ugly but who cares?) There is ample parking, and the office is on the first floor right next to the entrance. The waiting room was clean and bright, front desk staff rapid, kind and efficient. Dr Kimberly Ruhl as well as her nurse/assistant were very professional with great bedside manner. I highly recommend this place if you are looking for a dermatologist in the area. read more

I have been coming to this office for the past several months. Dr. Seibt has been helping with with adult acne and kelioids. The staff is friendly and accommodating. I've tried everything on the market, including going to multiple med spas. This is the first time I am seeing long lasting results and clearer skin. They have my full recommendation. read more

I been going to this place for about five months and I don't have any bad to say Anita Fix is the best, she has the best attitude and she is the best!!! I would recommend this place to anyone looking for a dermatologist!!! A+ and never a long wait !!!! read more

I must admit after doing a lot of research I can say that this place is absolutely the best place around town. The staff is really friendly, the place is always clean and smells so good. Anita Fox takes her time with you, she listen to whatever you have to say and then gives her recommendations. I really enjoy going here!! I have to say this one of the best derm office around the area! read more

A++++ experience. Anita Fox (PA-C) and her team always take care of me. She put me on a regime that helped to alleviate a skin issue that had been greatly affecting my health for the past 5 years. I honestly don't remember the last time I felt this well. They are also very flexible with appointments if you need to change to a different date or time. I highly recommend the Schweiger Dermatology team in Livingston. You will not regret it. read more

I brought my daughter to Anita Fox and explained that 3 Board Certified Doctors had incorrectly diagnosed her with back acne. The only physician who correctly identified the problem one year as fungal acne had unfortunately left her practice, but the medicine she prescribed was very effective. Ms. Fox didn't listen, insisted my daughter had acne, insisted on my giving her several acne medications. When I called a few months later to explain my daughter's back was very inflamed and I was worried about the medicine, she didn't bother to talk with me. She directed the office admin. to send me a text to follow up in three weeks at an appointment. Fast forward to another doctor we're seeing, who has been treating my daughter correctly and seeing great results with her fungal-treatment plan. Don't bother with this group. Either they're incompetent or they don't care. read more

I highly recommend Schweiger Dermatology. From the office staff to the medical staff always professional and helpful. My Doctor spotted a small mark on my leg a few years ago which she determined to be stage 1 melanoma. Thank God she spotted it early on. read more

I had my first appointment earlier today for some filler in my lips. What a great experience! Anita was fantastic. She took her time to make sure I was comfortable and listened to exactly what I wanted. She was gentle and patient and very soothing. The entire staff from the front desk to the nurses, was welcoming, friendly and professional. I will definitely be back. read more

This is a long overdue review. I thought I already reviewed it but I guess it slipped by me. First of all I was able to make an appointment online. All of the doctors and their availability was online, so you could select exactly who you want or who you were referred to. I was referred to dr. Seib and he is only available once a week. But from the moment I came into that office I was already enjoying myself. It's very modern high-end high-tech and luxurious. The receptionist at the front or friendly and professional. Then I was met by the doctor's assistant, I can't remember her name. She brought me to the back and ask me a lot of questions and did a a thorough history take from me. Then here comes the doctor. Oh what a personality he is. Not only is he personality he has a great bedside manner but most importantly he's able to get to the point of your problem diagnosis treated and give a prognosis. Unfortunately I missed my follow up in November due to a traveling conflict out of town. But I will be back soon, and I recommend everyone to go see him. Also, it is worth noting that I am African-American with brown skin and he was very much aware and educated on the complexities of brown skin and chemical treatments. This is why I was referred to him initially. read more

Excellent facility and wonderful staff. I can't think of enough good things to say about Anita Fox. She was very capable, thorough and kind and was always easy to reach. read more

good physician service but TERRIBLE billing system. provided my insurances at the front desk so they have them on file, yet received bill in mail because insurance never received a claim. spoke to agents over the course of months, submitted the insurances several times to them via their online system, agents confirmed they received the insurance and the bill would be on hold until insurance received it. waited one month, called insurance who said they never received the claim. called the agents again to ask why it was not sent over to insurance and the hold status, they told me the bill is being sent to collections now. after ten+ phone calls to work and get the insurance on file and have the claim sent, they never sent over the claim and are now sending the bill to collections, while they told me it would be placed on hold until they called me back. i have no idea what to do now as they say they will send the claim to insurance but never did and are now forcing me to pay. Will never go back here again! read more

Anita Fox is the BEST. She is extremely knowledgeable, truly cares, listens carefully and is transparent with her thoughts of best treatments options to achieve desired results. She also takes her time & pays close attention to detail. An added bonus, Anita is simply just pleasant to talk to! Her staff is also wonderful, very responsive and quick at sending prescriptions. We take pictures at every visit to track progress. Would recommend Anita to anyone. read more

I'm Alex & I just wanted to say Anita Fox cares she's very professional and she's polite with a smile with great aids that help alongside her. I'm very pleased with Schweiger dermatology because of Anita Fox and I think I'll just continue going to this Corp as I get the best service. Was told by a certain individual to go to someone else in New York City. Told him i have a brilliant Dermatology office that I visit and explained. I had a kind of bruise on both hands and I went to Dr. after Dr that keep giving me cream after cream and Mrs fox said I think it might be a way yr holding your daughter. She cannot walk. I stopped holding her a certain way & my hands are already nearly completely back to normal. Mrs Fox looks talks & listens before she has her interpretation or solution. I'm again very happy and grateful to look and feel my best!!! I give top marks!!! Highly recommended her services!!! Cheers Alex read more