The staff there were rude. They refused to believe I'd met my out of pocket maximum and refused to…read morecall the insurance company. They said I had to pay my co-pay. After waiting a month for the appointment I had to cancel because I won't pay when I do not have to. Very disappointing.

Dr. Philip Fleekop is a remarkable allergist and a wonderful doctor. I knew his reputation as…read morebeing one of the top allergists in the area (I live near his office in Willow Grove, PA) and as chief of Allergy and Immunology at Abington Memorial Hospital. I admit that I was very pleasantly surprised by the friendly atmosphere at his office and how patient Dr. Fleekop was with me. He took the time to personally complete my medical background forms, something I would have expected to do on my own in the waiting room! Following my visit, I came to respect Dr. Fleekop even more when I read on his website that he refuses visits by drug reps. I think that's a pretty gutsy and honorable path to follow, but it really gives me confidence in his judgement and suggested prescriptions.

worst managed office I've ever seen. constantly closing early or totally canceling hours. nurses…read moregreat, management? couldn't run a kid's lemonade stand

This place can't keep track of their own scheduled shot room closure days, let alone the days they…read morespontaneously decide to cancel because they refuse to hire enough nurses to cover staff absences. Theyve cost me hours of travel time only to find out their walk-in hours have changed or been cancelled for the day. Go to this place if you want to have to call them the morning of each walk-in time to confirm they're actually open, if you want frequent spam texts, and an AI phone system that makes billing and scheduling unreachable.

Terrible communication by the staff. I've recently got my 2nd dose covit shot and wasn't aware…read morethat should avoid getting my allergy shot until after 48hrs. Well, guess what I walked in and they ask me typical questions and never bother to ask me whether recently had my covit19 shot until afterwards. I mean, what something that important you would think to ask upfront. I am so upset and just hope that I don't get any bad reactions from the two shots. It's almost like they don't really care about patient, just want to get it over with. If I am not this far along, I have thoughts about dropping this allergy shot all together. Other thing gripe about is they can't schedule you out more than 3 appt. What usually happens they get booked and end up lapsing your shot and have to redo the same shot over. Yeah, they just keep you in the hook for longer so they can cash in. Bad business

The front desk lady is rude. I've been here 7 times , she was rude 5 times. My pediatrician asked…read moreme to ask if they could check my sons ears since we go once a week. They actually said NO! I would need an appointment for them to take the tool and glance in his ears. They are also mask crazy! Screw this place. The doctors had always been very nice and through. But I'm never going back and I will spread the word that they blow!

They have several locations to accommodate everyone. The Specialist we have seen have been very…read morecaring, thoughtful and compassionate. The office staff are efficient and friendly. I appreciate the pre-recorded announcement they send two days before your appointment reminding you of it. Overall, excellent staff, very clean office and brilliant customer service.

From the owner: We are a family owned allergist that has been helping Lancaster, Lebanon, York, and Ephrata areas…read moredeal with their allergies for over 75 years! If you are experiencing symptoms or are having a hard time finding relief, call and schedule an appointment today!

The North Penn Medical Arts building, located on North Broad Street in Lansdale, is a building that…read morehosts quite a few different dental practices. Theres North Penn Pediatric Dental Associates which I vaguely remember going to as a a kid years ago, Otolaryngology Plastic Surgery which I have never been to, and North Penn Endodontics which I do remember going to back in 2012 for a root canal. It's a great place with many different health related services and specialists, and even if it is just for the Endodontics, I would definitely recommend it!

From the owner: Richard M. Herman, M.D. graduated from Temple University School of Medicine with high honors and…read morereceived his specialty training at Temple University Hospital. He is board certified by the American Board of Otolaryngology - Head and Neck Surgery. He has a special interest in sinus surgery, pediatric otolaryngology, voice disorders, and sleep apnea.

Dr is 5 stars. The practice operations at ENT are not…read more Need improved processes in the clinic to handle their volume so they can keep their appointments on schedule. I don't have time to spend an hour waiting for my scheduled appointment and to be told "it's like this at all ENT office location" which says a lot about the way the practice is run overall and leadership priorities. $$.

First meeting was good. They Scheduled me for two procedures three times and called to cancel three…read moretimes. This was insane (3x) is unacceptable and very UNPROFESSIONAL. I was in distress & this did not seem to concern this office. Three cancellations shows NO Concern for me as a Patient!

This office location has no signage and is impossible to find…read more This allergist does not believe in food sensitivity testing, which for many individuals these days is something recommended by primary care providers, and unfortunately, they do not inform you of this prior to you scheduling a visit even if that is your express reason for scheduling said visit. Instead of providing a solution, I was handed a document titled "The Myth of IgG," which I not only finding incredibly unprofessional, but extremely deceptive and unhelpful. While every provider is absolutely entitled to practicing the way that they fit, it should also be at the patient's discretion that they schedule visit with providers for specific reasons as recommended by their doctors. In short, if you need allergy testing in any way shape or form, do not come here.

Dishonest and shady. Front desk and billing people are beyond rude. Kept interrupting and then hung…read moreup on me when trying to discuss a bill that shouldn't be sent to me. Avoid at all costs.

Feel free to go to this practice if you have a simple peanut allergy or if you want to be gaslit. I…read morewas in the ER three times in a row for a systemic allergic reaction. Dr. Lin (incorrectly) diagnosed me before entering the room, and she was condescending and dismissive when we asked follow-up questions. My reaction was later determined (by a specialist) to be caused by a mast cell disorder. This is not the place to go for more complex immune issues or basic human empathy or care.

The doctor that I saw was wonderful but the front desk staff doesn't answer at all and then even if…read moreI try to leave a message it says it's full. I tried calling once and finally got one of the front desk staff and then the staff on the phone proceeded to hang up on me. Loved the office and the doctors and nurses on site but the front scheduling staff are not friendly