As soon as I entered the office I was greeted by an extremely friendly lady at the desk, which…read morealways puts me in a better mood at the doctors office. The waiting area wasn't too full either and it had a nice, tidy appearance. I didn't have to wait long before I was called back to see the doctor. My reason for going was tattoo removal. The doctor and his assistant took their time answering all of my questions and thoroughly addressed my concerns. I wasn't just rushed in and out again or just handed a pamphlet explaining the procedure. My first laser session is in two weeks at the Commack location.

Good Doctor (Levine), terrible office. Always waiting for appointments, prepare to wait 30-45…read moreminutes behind schedule. Also, don't even think about trying to call and get a prescription refill. 6 messages over 1.5 months and I finally gave up and called the billing office (they answered not surprisingly). Complained to the billing person who was the unlucky one to take my call and did a call back (miraculously) from the Setauket office manager. She said she could not understand what went wrong but would help me. She did not. When I did reconnect with her (yes, I had to call her back so 8-9 calls in now), she said my daughter needs to come back for an appointment to get the refill. She had been there six months before but needed to come back. This was for eczema and acne mind you. I wound up giving up on them and will find a new place.

Dr. Wong is an excellent dermatologist. He specializes in Mohs surgery. He is very knowledgeable,…read morehas great bedside manner, and a fantastic surgeon. His staff if friendly and very efficient.

Dr. Wong is one of the best doctors there is out there, he is a people person, very down to earth,…read morehe's beyond friendly , he's definitely one of a kind . The best decision I made was switching to his office, Beyond happy.

Not a great experience! The end of January ( less than a…read moremonth ago) I went for botox on my scowl lines between my eye brows. I was told the office was out of Botox so they injected me with another " similar" product. I waited about a week, not seeing much improvement, I contacted their office: "You have to give it a couple of weeks" I was told. Then on, or about, the 3rd week I contacted the office again. I was given an appointment (follow-up) a few days later. When I presented myself, still during the 3rd week of my first visit. I was told that a different provider was scheduled so I had to pay for the treatment ( tweaking). And also, the front desk said, "I had waited too long " !! Bottom line, I didn't ask for a different provider, they scheduled it. And I didn't wait too long to contact them ( all happened within 30 days). And I had called their office at least 2 times regarding the lack of result. Yeah, I'm disappointed.

Dr Noah Gratch is by far the most caring Doctor I have ever come across…read more Knowing how anxious I was about a Biopsy, he took the time on a Sunday afternoon to call me and ease my mind. I could not get better care ANYWHERE.

I've now had two visits with this dermatologist and both experiences were extremely disappointing…read more During my first appointment, I arrived 10 minutes earlier than the 15-minute early check-in request but wasn't seen until over an hour and twenty minutes later. When the doctor finally came in, the consultation lasted barely 10 minutes. She didn't seem prepared -- I even overheard her asking the receptionist why I was there right before walking into my room, even though I'd already explained that when booking the appointment. There was no apology for the long wait, just a quick rundown of what products I should stop using and a push toward purchasing new ones she recommended. There was no thoughtful explanation behind those suggestions or a real examination of my skin. I gave it another chance and came back for a follow-up. Once again, I arrived early and waited over an hour and 30 minutes before having to leave. Unfortunately, the experience was just as disappointing and uninformative as the first time. Overall, the lack of respect for patients' time and the feeling of being sold to rather than cared for makes it hard to trust or recommend this practice.

I DO NOT RECOMMEND THIS DR.ELYSE RAFAL!! ZERO STARS! Those of us who have allergies need to BEWARE…read moreOF RAFAL! I went to her for a dry, scaly, flat type, rash that continued to spread in several places on my body. I have eczema/autoimmune issues all my life-which was the first thing I told her. After two visits, I learned she was a QUACK! I do not recommend her because she totally misdiagnosed my condition. She even biopsied my rash and the result came back said it was a "mole". It isn't even round, nor does not resemble any mole! On the first visit, she recommended that I buy her ARSENALl of expensive PRODUCTS that caused hair fallout and my rash to spread even more.

This is the worst Doctors office i have ever seen in my life…read more Old, Dirty and in total disrepair. Tape on the examining table where they insist you sit while a tech sits in a chair. This is not a sanitary Doctors office. Dr. Secure should be ashamed of her office. First time patient and a Dr never came in to examine me, just a tech. Then had the nerve to charge my healthcare for a visit with her who I never met. Go find another Dr,

We always wait about 45 minutes to be seen. They still make you wear a mask even though there is…read moreno mandate. My daughter was given antibiotics that were so strong for her acne that she ended up getting sick and throwing up from them.

Double Billings, errors not corrected or addressed in a timely fashion. Clients are constantly…read morepressured to make " follow up" appointments that result in multiple office Billings. Refills are small doses to force you to make frequent appointments. The quality of care varies with each doctor. So your healthcare is not consistent and cause anxiety and frustration. Poor quality control. STAY AWAY.

I wish I could leave 0 stars I am a seventy-year-old retired…read moreveteran who divides my time between Florida and Long Island. I have never posted a review on YELP or elsewhere, not even for a restaurant visit. In mid-May, I made an appointment with Dr. Kaufman for Friday, June 25 at 11:15 a.m. for laser treatment. When I arrived at the office the prescribed fifteen minutes early to update my paperwork on file, the office manager informed me that Dr. Kaufman was not in the office to meet me for my previously appointment. Since I arranged the schedule of my entire week around this date, I pointed out the inconvenience this disruption caused me. I indicated that I did not receive a phone call or text message to advise me in advance of such a change. She claimed that the office sent a letter informing me of the fact. This statement was false. I never received any form of notification. The only communication I received from the office of Stony Brook Dermatology during the previous six months of the COVID 19 pandemic was a copayment notice for previous visits. I experienced great disrespect by the conduct of the office staff in our discussions. I intend to bring my business elsewhere. I shall request that my files be transferred to a new dermatology office, such as "South Shore Dermatology" with Dr. Pardes. In my working career of over forty years, I never complained or bashed publicly hard-working people. But when I researched the other reviews on-line, I noticed that the experiences of many other clients and disgruntled former clients of Stony Brook Dermatology comported with mine regarding its front office staff. My advice to future prospective customers: "Let the buyer beware."