Great team, excellent care. The staff is easy to talk to…read moreand concerned about your health.

Dr Hethcoat has been my primary care dr for many years now. His professional behavior, kindness,…read morethoroughness, and willingness to go above and beyond is on a scale like no other dr I have ever dealt with. He deserves 10 stars. I have had great interactions with everyone at Winchester Internal Medicine as well. I have had no complaints in all my experiences.

I have been with this practice since 2005. I have been extremely pleased with the way I have been…read moretreated. Shelli Crockett is always personable and listens to my concerns. She never makes my appointment feel rushed. Ashley the front desk employee is fantastic. She is very friendly and handles people very well. Most of the time she is running the front desk by herself. She has great people skills Sue D

BE AWARE! This practice is discriminating against specific people with illnesses. DO NOT recommend…read morethis practice. The office staff, specifically Hannah, calls me up on the day of appointment to cancel appt because they are not taking new patients. She was extremely rude and said they have a right to not see me, because of my recent medicine review I under. I am under the care of a pain mang doctor for a debilitating illness I have, which had nothing to do with establishing a primary doctor. This is not only illegal, but prejudice and presumptuous. Therefore, they deserve zero stars, but only able to do one star. This practice must have horrible doctors or she's just a horrible person. Which I say both from what I just experienced.

Dr Ott…read more I want to publicly thank Dr. Ott at Selma Medical Center for the exceptional care and advocacy she recently provided me during a very serious medical situation. I have suffered from blood clots in my legs and lungs for more than 10 years. A few weeks ago, I went to the ER and was diagnosed again with blood clots and placed on blood thinners. During my follow-up appointment, Dr. Ott became very concerned about my condition and instructed me to return to Winchester Medical Center to be admitted for surgical treatment. Unfortunately, after spending nearly five hours in the ER, I was seen briefly by the ER physician, who never examined my leg and discharged me home. Dr. Ott did not accept that outcome. She spent hours personally investigating what had happened, reviewing records, identifying multiple errors in the ER doctor's report, and tirelessly advocating on my behalf until I was finally admitted to the hospital for the surgery I needed. What impressed me most was that she did all of this while continuing to manage a full day of patients. I later learned that the delays this caused in her schedule led to complaints from others, yet she never stopped fighting for my care and safety. Dr. Ott's compassion, professionalism, persistence, and willingness to advocate for her patient may very well have saved me from a much more serious outcome. In today's healthcare world, physicians like her are rare and deserve to be recognized. I will never forget the kindness and dedication she showed me. Thank you, Dr. Ott.

I saw Dr. Snelgrove bec my regular doctor could not see me on short notice…read more He is very rude and dismissive. Apparently my condition is no big deal and "it won't kill you". He made me feel stupid for even going to the doctor. I was shocked by his behavior.

I am new to the Winchester area from Washington DC and traveled a great deal back-and-forth for my…read moredoctors in Arlington. I was recently referred to Dr. Keim and was so incredibly impressed with his office, staff and him as well. I highly recommend this entire practice. And they're affiliated with Winchester Hospital Center which is amazing as well

Dr. Todd Teigler was excellent at explaining exactly what they needed to do to find the problem I…read morewas having. After the procedure he again was clear - speaking in terms we could understand - of the findings and results. I highly recommend Dr. Teigler and his team and was very happy with them.

Absolutely atrocious first impression. Sadly for the providers, we never got past reception…read more Called to make an appt following a ER visit yesterday for MI symptoms. Despite ALL emergency discharge paperwork and verbal instructions to "follow up with cardiology asap," reception tells me the records don't indicate a need for follow up. Unsure how we can be looking at identical records and seeing different d/c instructions? Reception then informs me I must obtain a physical referral from the ER (easier said than done) although my insurance doesn't require referrals. When I asked about the next available appt (should I choose to get the referral), I'm told: "it will be late November IF you're lucky." Unacceptable! Unsure how a practice with 30+ providers is unable to A: view medical records correctly and B: provide emergency follow-up care in a timely way? I thought Winchester/Valley Health was supposed to be a leader in cardiovascular medicine? That was certainly NOT the impression we were given. Was able to secure a cardiology appointment with WVU WITHOUT a referral and within 48 hours. DO BETTER.

One of the most caring doctors I have worked with! Highly recommend her. Her timely diagnosis has…read moresaved me more than once. Appreciate her

I had been using doctor Gopal as my regular medical practitioner for two years in 2010 when I first…read morestarted having symptoms of depression and anxiety; I had just been through a horrible break-up and she immediately tried to put me on Zoloft. I told her I would rather wait and try and get my own emotions under control, which she understood but it seemed every visit she was trying to talk me into a anti-depressant. After this fact, I started having strange issues of stomach cramping and blood in my stools and dropped 14 pounds in a month and she did several tests and diagnosed the problem as a bacterial infection. I was still having the same issues after medications she prescribed so she told me I just needed to be on them longer. After being prescribed the same medication three times, my symptoms kept getting worse so I finally asked her about a colonoscopy or referring me to have one. She REFUSED saying there was no need for a colonoscopy, that my symptoms did not indicate anything in this area. Several weeks later I was able to get my foot in the door myself with a local gastroenterologist, but before I could see him I was admitted into the hospital with worsening symptoms: I'm talking straight blood for stools, vomiting, severe cramping, severe weight lose, dehydration and malnourishment. The gastroenterologist that was scheduled to see me took over my case and scheduled me for a colonoscopy to find I had a severe case of Ulcerative Colitis that needed to be taken care of surgically or I would die. I refused to go back to see Dr Gopal after she had refused to refer me for a colonoscopy, which possibly could have prevented my health decline and possibly surgery in the first place. On top of that, when I called to get copies of my records to take to the gastroenterologist and another general practitioner, I was made to pay for my records! Needless to say, I will never recommend anyone to this doctor ever!

I can't say enough about this practice. I have referred friends to this place. I have had several…read morecaregivers and all have all treated me as a partner in my own care. When I have had a more urgent problem, they have always accommodated my need to bee seen that day or within a day or two at the most. The office staff is efficient, polite and seem to have a good sense of humor.

I have seen Dr.Duck my whole life and now my child does to. I couldn't imagine a better doctorread more