We've been doing business with them for a long time(supposedly, I've only been at Commander Law for…read morea year) But they bought us cookies and a signed card when our boss went through a series of unfortunate events. What's better than cookies? Other than that, no problems here. Resolved issues in a timely fashion Customer satisfaction is a huge factor in their business.

Matt and Luke went out on foot drumming up business in the beginning when it was Ghent Computer-14…read moreyears ago. They showed up at an office I managed 14 years ago-It was an answer to a prayer I hadn't even asked for yet! I have since moved on, but have "taken" Mode5 with me to two other offices. This is what they do: -Complete a thorough review of what you have and what you need. -Create a workable timely schedule for implementation of new hardware/software. -Coordinate with each office employee to ensure they understand the pathways/new programs, etc. -Provide fast and friendly support. -They are ALWAYS dependable. MODE5 has saved me so much grief; they're the best IT team in Tidewater. Tracy Brooks Controller, JM Sykes, Inc.

They're reasonably priced and they did the job they were tasked to do. I think they're a solid 4.5…read morestars but I rounded up. My only issue is the amount of time it took to fix. In their defense, they were upfront with this information and I could've picked up my laptop and took it elsewhere. All in all I think they had the device nearly a month. It took a while to figure out what was wrong. Then it took a while to get the part. And then it took a while to fix. Thanks to Yelp reviewers because I took it there based on their 5 star reviews.

This is the only shop that I would bring my computer. There's no doubt that they are honest…read more They're straight on what they can repair and what they can't or what I shouldn't at the time I bring it in. If they can't repair it and don't do any special work to get to that point, they won't charge me. Shops I've worked with in the past have always required a $25 upfront fee. They'll always get my business.

Very Happy with the Eletronics Overhaul!! Came to my home went through my computer and fixed my…read moreproblems because I got hacked... Now my computer is working beautifully at a very reasonable price. I highly recommend this service!! Thank You Again!!

Before I begin this review let me start off by saying that this review is based solely upon my…read morepersonal experiences and my personal experiences alone,so with that being said let's go!!.. I sent out requests to get some quotes on fixing one of my electronic devices repaired, this particular company responded promptly but the owner Adam E. stated "The square piece is part of the back glass that we do not repair " those were his exact words in the text he sent me! So I politely responded "thank you I believe I found someone "!. So I definitely appreciate his quick response with a price even though he wasn't able to help me.

OMG! The best experience and guidance! Decided to upgrade son's computer and ran into a BIOS issue…read moreafter CPU upgrade. Despite all our troubleshooting we brought it to the Computer Guy and he took the time to review and discuss what we completed. Advised what we should do as the end result was the motherboard needed replaced. He gave us guidance on what steps to take and fully encouraged our self learning of computer builds.

I just wanna start off by saying they saved me over 400$, I went to best buy and they wanted to…read morecharge me 470$ with a 2 week waiting period to get my computer in, plus additional fees to open it up since it's a pretty complex system and maybe replace the key. Going here was not only easy but I got my computer back within 3 days. I got my key replacement within a week. They cleaned the inside, updated the soft ware, applied thermal paste, and replaced my key. My computer works a lot better now and the communication was great. Very great services. I would highly recommend them as they know what they are doing and saved me a lot of money and time for great quality work.

Michael is absolutely fantastic! From the moment I reached out to him, he was incredibly responsive…read moreand knowledgeable. I had water damage on my laptop, and Michael took the time to thoroughly inspect and diagnose the issue. His expertise really shines through, and his quick turnaround time--just 2-3 days--was impressive. The diagnostic fee is $75 in cash (there is a small card fee, so it's worth bringing cash if you'd like to save a little), but it's totally worth it for the level of service you get. My repairs were $200 total so it was very reasonable. One thing I really appreciate is his customer-first attitude. After fixing my laptop, I ran into a minor issue, and Michael was quick to address it, honoring the 30-day warranty without hesitation. He genuinely cares about helping people and providing top-notch service. I highly recommend Michael for anyone needing computer repair--he's skilled, professional, and truly dedicated to making sure his customers are happy.

Avoid: Two months wait for a shoddy repair with unwanted additions. Denied responsibility for their…read moremistakes, and attempted to sell me on a new repair to fix them. Brought my laptop in to have a new keyboard installed, during this visit the repair shop attempted to upsell me on virus removal as well. Pricing is rather high, especially for certain repairs such as virus removal that can be easily done at home. Repair time took two months; delays were largely a result of the incorrect part being shipped twice, blame being put on the parts provider, but it felt like progress was made on the repair only after contacting them about it. When I received my laptop back, I found I had been upgraded to Windows 11 without my consent, despite the repair having nothing to do with the Operating System. Despite that, I was happy with the repair... until two months later, when I discovered that the whole back cover for my laptop was sliding off because the 5 screws holding it in place (3 internal, 2 external) were completely missing. When contacted, the repair shop denied all responsibility despite stating previously that the whole laptop had to be taken apart for the repair, and was very passive aggressive in shifting the blame onto me and claiming it would be a new repair to have it fixed. All in all, save yourself the frustration and look elsewhere.

A small business owner raised me. An excellent small business takes responsibility, accountability,…read morepride, and care. Mr Erol did all of that and more. I recommend this to family, friends, and community partners. The price was more than reasonable. He impeccable service promptly.

Called Norfolk Computer FIX Today at (757) 615-5258 on 821 W 21st St. Ste 202 across from…read moreWalgreens & Computer & Network Specialist Mr. Tork Erol returned call & did great guarantied repair same day. Upgraded to used Dell PC Windows 10 to Windows 11 Pro ( with new Solid State Hard Drive & Motherboard parts in less than two hours ) Very honest prices . Highly Recommend for : Computer Repairs ; Networking ; & Web Design . Contact at support@norfolkpcfix.com www.norfolkpcfix.com

Top notch company with outstanding service and support. We have been using them for almost 10 years…read moreand could not operate without them.

Macro has been helping my company Digital Nation Media, and several of our clients, with integral…read moreIT support for the past 5 years. They are knowledgeable, timely, and their customer service is top notch!

We own a business in Norfolk, Kayak Nature Tours, Ltd. and we were having some major computer…read moreissues and we found Matt through the internet (Yelp). We gave him a call and from the very beginning he was great to work with. He was able to answer our entire question so we could understand them. We definitely would highly recommend you give him a call for excellent computer service. Thanks, Matt Randy and Bonita G.

From the owner: Virus Removal, Memory Upgrades, Data Recovery, Internet Connection Problems, Slow PC Helpread more