They never showed or answered a phone. Nothing more to say. Thankfully my friend took my dog. She…read moreate played and slept in their bed.

We have used them for almost 5 years, sorry it took us so long to post this! Very reliable and…read morefriendly service. Trustworthy and conscientious Staff- would highly recommend their service. Definite 5 stars!

This was Winston's first visit to Paws as we recently adopted him & I wanted to stay local Getting…read more the appointment & scheduling was easy & very accommodating I wasn't sure as to what to expect as this is my first Westi What a job they did on his cut & coat It's SO soft ! its amazing literally like a different dog ! He seems a lot more comfortable as he suffers from skin allergies & couldn't be any cuter They took their time & followed up with me the next day Thanks again for making him feel at home

Jackson had a great spa day got the full treatment. If you're thinking about Don't hesitate it so…read moreworth he loved ever minute and his fur has never been this soft. Everyone was so amazing and just a lovely experience. They go above and beyond to take care of loved ones. So caring and even give you a cute handkerchief and treats Will definitely come back Highly recommend it

Been taking our little runty here for several years now and we are always so pleased with their…read moregrooming. Our little 18.5 year old Scruffles has some difficulty seeing and hearing now and over the years, she's had some traumatic grooming experiences (cowering, shaking when I went to pick her up, nails clipped too close to skin, whiskers shaved off!) She generally comes here twice a year-- mostly to get rid of her thick Winter Is Here of a coat. So, when we know we'll be down in this area, we try to schedule an appointment for her in advance. I always joke that getting her a full groom costs more than my hair, but as far as groomers go, they are reasonably priced. Her fur comes out clean-shaven and she is always so happy when we come to pick her up. They give her these cute bandanas and it just makes our hearts melt because yes, we lowly humans don't deserve them! Tip: Schedule your full grooming few weeks to a month in advance. For nails, we've lucked out with a few walk-ins but typically, call ahead as over the years, they've gotten quite popular and packed. Scruffles says: Two paws up!

Terrible business policies. I recently moved to the area, and canceled my appointment with 3 days…read morenotice after reading the terrible reviews below. They charge a $25 non-refundable fee for booking new customers. I will never go here b/c I've heard such horrible things and furthermore will never give them any business for treats, food, etc. for such an absurd business practice. If you're looking for a groomer go to Fins and Feathers.

Stopped in for a nail clipping with two senior dogs. Melissa was so kind and gentle! Highly…read morerecommend this place-adorable little shop inside as well. Thank you!

Was given a quick appointment at new location, Furlogy, which I was grateful for. My dog has…read moreepilepsy so he was medicated as I had explained to groomer and woman at front desk. Groomer came out - had a brief convo about his meds and the look. She, Meli, didnt really try to connect with Bo at all - petting, eye contact, etc- which I found a bit disarming and walked back to the groom room. Very cold atmsphere overall. Bo was done in 2 hours- and I was told he had trouble standing and was asked if he had leg issues and explained again he was medicated to lessen the stress due to the epilepsy. Was told he was being charged as an x-large dog ( he is 65 pds). He had never been considered an xl before and I didnt understand the charge..Grooming was terrible .. Paid and left. Heres where the larger problem begins. Decided to speak to owner before I would write a negative review. She called back promptly - she was defensive, angry and although did ask what I wanted to make it better (I should of said full refund but didnt want her to yell at me more than she already had). She said grooming costs are basically subjective as to what the groomer wants to charge and how long the groom takes. She said my dog was OVERmedicated and thats why there may have been an issue, but then added that many dogs come in medicated and that I should be more understanding of the grooming issues because I dont know her business etc etc Basically, she spoke over me the entire time nastily and defensively and I was responding with "oh my gd" because I could not believe how I was being yelled at. I had to hang up the phone- could not get a word in edgewise and the defensiness and berrating continued when she called back. She said I kept "coming at her" and didnt have answer an answer for her question "what can I do to make it right". Honestly- I dont even know what would make it right. Maybe a kinder simpler conversation. So much disrespect and defensiveness tells me that it isnt the 1st time shes had complaints. She told me that her place "was not the place for me" No sht! New to the area- terrible 1st grooming experience.. Very disappointing...

I brought my 1 yr old Keeshond puppy here for the first time, to get groomed. She could be a little…read moreskittish and was a little nervous going in. Sam talked with me about everything she was going to do and when I picked up my pup, Sam went above and beyond to make sure she was comfortable and looked great! Keeshonds have a double coat and I know it took a lot of work to have her look and feel AND smell the way she did! Thank you Sam!

This place is the WORST! They cut my dog while grooming and denied it. Dog was bleeding. Had to…read morebring my dog to get checked out at the vet. They leave an opened bucket of ammonia out so anyone's pet can get poisoned. This is every time I am there. I'm done with this place. There are plenty of other dog groomers to go to in the area than these people.

Poo Pals really saved my bacon! I have two dogs and they are very regular, if you know what I mean!…read moreIdid not get a chance to pick up after them before the snow, and before you know it I got a new job and had to move within two weeks! As I was trying to pick up the yard one poop bag at a time, I thought there's gotta be someone who does this! That's how I got to Poo Pals, they were very nice! The tech came out went through the yard and filled about four to five bags!!!!! I am beyond happy with this experience. If I were staying I'd hire them for a weekly service! Thank you Poo Pals!

Poo Pals is the best! Always quick to respond, thorough and polite. We couldn't be happier with…read moretheir services!

This owner is delusional her groomers are horrible. The owners is now asking customers to give her…read moregood reviews. Just beware. Please don't bring your pet here. My precious poodle is traumatized.

My experience at Sandy Paws is always positive - the owner and staff are very friendly and…read moreknowledgeable and are amazing with her. Her haircuts are always perfect and she's never with out her pretty bow and matching scarf! They always go above and beyond! I highly recommend them!

I have a very hyper golden doodle 70 pound puppy. She would learn things like sit, leave it and…read moreother basic commands, but would only practice these things when she felt like doing so. On our walks she was literally pulling my arm out of socket. Totally uncontrollable if any distraction crossed her path. She was jumping on everyone wanting to great them face to face. So many other bad "puppy" habits. But such a loving dog. She was literally getting to be too much for me to handle at only 8 months old. I turned to Shelly's School for Dogs in desperation. The day we met with Shelly in the lobby he was holding her leash and she was just being Madison, trying to greet EVERYONE who came into the center. Shelly asked why I waited so long...good question! We just completed obedience training/boarding where I would drop her off on Tuesday and pick her up on Saturday. Madison was always very happy when we pulled up and could not wait to get inside...a great indication to me that she was being treated well and she liked this place. Right now we are in the process of the human training stage. Katey has worked miracles with Madison. We can now go for long walks and I do not have to worry about the tiniest distractions. My shoulder is feeling so much better now that I do not have a moose pulling me the entire walk. I am still learning, but Katey has taught Maddie how to be a member of society. I even believe, now, that Madison could someday be a great therapy dog. Katey has brought out the best of my Maddie. Her spirit was never broken. Maddie has what I term "Doodle ADD". She still has this, but now Katey has trained us how to get Madison out of that manic moment and focus when necessary. So Madison is done with her training and now we are in the next stage where the humans learn how to utilize what the dog learned. Amazing! Katey is so patient with us humans. She is listening to our concerns about behaviors at home and teaching/showing us how to deal with these issues. And one important thing I have to say for anyone just thinking about Shelly's School, you pay for the training and it is guaranteed for the life of the dog! In the future, if I mess up and cannot get Madison to respond correctly we can go back at any time for free refreshers. I have read that some are upset that they use the pinch collars. I admit my heart sunk when I went to her "graduation" and saw this had been used. However, I put it on my arm and yanked it very hard and it did not hurt. It is made to simulate the mother correcting her pup. You do not choke the dog, and most of the time it is just hanging loose and does not bother the dog at all. If I need to get her attention a very quick soft tug is all it takes. I take it off the dog at night and in the morning she gets excited when we put her "necklace" on. It looks awful, but with the proper training it works wonders! There is no negative training going on here...positive reinforcement is how they roll! They love our dogs almost as much as we love them.

We used this trainer SEVERAL years ago. We thought our dog was being trained by the owner, but he…read morewas trained by an employee. She made a comment about our dog being an a$$hole. I was not happy with how things were being handled. In addition, at the time, they were using prong collars. I deeply regret using this business, and I would never bring another dog here.