scammers they sold me a bike in January never sent me my tag which was purchased with the vehicle…read moreand they have been using my tag on their vehicles and racking up toll charges pieces of sh**

This shop is under new ownership and is now called OEM Cycles. The previous reviews are for the old…read moreowners and by no way reflect the current ownership These are great folks, honest, friendly, and fair. Chuck and Ashley (the new owners) are super friendly. It is a very welcoming environment. They have several Harley MASTER TECHS on staff. I just had my 5K service done here and Mr. Tim did an awesome job. He answered all of my questions and was very knowledgeable and professional. The labor prices are very fair and you know you will be getting excellent work done. They also have a good selection of used bikes for sale. Everything from sport bikes to hard tail choppers. Bring your bike here for service, you will not be disappointed.

Our experience with Gulf Shores Power Sports has involved an ongoing pattern of poor communication,…read moreexcessive delays and inconsistent information across several warranty matters. There has been significant employee turnover, making it difficult to know who is responsible for an issue or whether prior commitments will be honored. Phone calls and emails frequently go unanswered, promised follow-up does not occur, and the information we receive often changes depending on which employee we reach. On more than one warranty repair, we were told that our boat was "next in line," only to later learn that it was not or that another customer had been placed ahead of us. We have also experienced excessive waits for warranty work without dependable updates or clear explanations. The most recent issue involves the warranty replacement of a rusted and unstable trailer. In February, we were told we were next in line. In June, we were again told we were next in line. As of August, we still have no reliable information about when the replacement trailer will be delivered. Because the existing trailer is rusted and unstable, we have been unable to safely use our boat. Instead, we have continued to receive unclear and changing information about the replacement process, payment arrangements and whether our boat and new trailer will be released promptly after the transfer. The greatest problem has not been one isolated mistake. It has been the repeated lack of follow-through, accountability and reliable communication. Based on our experience, customers should document every conversation, obtain all warranty promises and timelines in writing, confirm that extended warranties have actually been registered, and carefully review all terms before leaving a boat or other property with this dealership.

The service department is extremely unorganized and lacking in personal service. They had our boat…read morefor 5 1/2 weeks for our 100 hour service, mister repair, tighten back anchor, and potential onboard charger. We never received a phone call for repair costs or updates. All communication was initiated by us with each call resulting in a "your boat is next in line" or "your boat should be completed by today". Due to cost we declined the onboard charger - twice. At 5 weeks we informed the service department that we would be picking up our boat the following Wednesday. We called again on Tuesday to remind them. The boat service was not completed - the mister pump had not been installed. The warranty director asked us to give them 15 mins. We came back 30 minutes later. Our boat was filthy. We can only hope the service was done correctly. We will never use this service again and do not recommend them.

Take your motorsports elsewhere. They first stated that they would fix something that was under…read morewarranty. After they were done they are now charging me and claiming that it is not under warranty. Dishonest shady business practices here.

From the owner: Holland Motorsports is a family owned business that strives to give each customer the best…read moreexperience.

Ok. After a long wait, then a breakdown, they fixed my DR 650 the second time for no charge. Very…read morehappy, bike is running great. Had me wondering guys, but you came thru, 5 stars and a thank you.

These guys were awesome! Eight hours from home and front brake locked up on my motorcycle. They…read moretook care of it with no wait time before starting the repair. Awesome!

Worst service I ever had. I got first service on my bike from this dealer. After that, I released…read morethat my bike missing 3 bolts in a row. I called them 2 times about this issue. They said will send me the new bolts. Now I receive nothing from the last call (almost a month), no bolts, no apologies, no calling back. I just ordered new bolts online costs me just $7. So let say that their reputation is worth $7... Everyone must think twice before bringing your vehicle to this dealer. The only thing they care is your money... Never ever come back, I also post this on Facebook group with 2k members to let them keep away from this dealer

They no longer service Can-Am products from what I understand their work was so sub-par Can-Am took…read moretheir license away. In fact I was returning my bike a week after I just spent $3000 on it because the work already broken and they told me too bad they were no longer fixing CanAm. I thought that was pretty rotten. I asked them if they would cover the expense at the other dealer and they said no.

It's a real shame. We went into the dealership this past Saturday to buy a motorcycle with cash in…read morepocket. We were met at the greeting desk with a short haired, heavy set, manly female who should never work in the public, customer service sector. She was not friendly at all and some what smart mouthed. We ignored her behavior and walked to the bike I was interested in. There were lots of employees, yet there was no one interested in selling a bike. We left after 30 minutes. I'm sure it doesn't get better after the sale here.

Terrible service. Long story short, purchased a bike from a shady guy who no longer works there…read more Did business with both him and the finance guy Gene, who is incompetent, untrustworthy, lacks communication skills and was very pushy regarding the sale. 21 Aug, I signed to have my warranty cancelled. It is 14 Feb and still yet to receive my refund. Have been back and forth with HD financial and HD of Emerald Coast. I gave now spoken with Gene, Keisha and a new manager named Evan I believe. Spoke with Evan over 2wks ago in which he stated, "I'll get it handled." He hasn't handled shit. Gus really knows how to pick his employees. It's sad bc Big Gus Tractors has THE BEST guys over there. Those guys need to conduct training for HD employees in how to communicate and handle employees. Almost 7mos later, still waiting on a refund or a call back. I can say more about their sales tactics but it's way too much to write. They have some shady guys over there. Beware. Maybe this is why they have 2.9 rating on Yelp. I'll be posting this same message on their Google as well.

TL;DR -- Motor Man saved my car and therefore me -- from months of frustration in ownership of a…read morebrand new car manufactured specifically to order. SIX star rating -- better than five star. In owning this 2019 Toyota Avalon (hybrid) since August 2019, the Air Conditioning (AC) was the one flaw. 3 weeks after buying the car, AC failed. Taking it back to the dealer(s) did no good. They couldn't find the problem. This was the brand new 5th generation Avalon with brand new cooling system. I knew I was taking a chance, and I got burned. Every time I went to the dealer, I failed to get a real solution to my AC. This went on for nearly TWO YEARS. Later, thanx to Motor Man, I realized the dealer system failed me: they could have fixed my car, but didn't. Then my AC failed again on the drive down to Florida. It was well over 100 heat index so that I was getting lightheaded on the way down, having to stop every hour. Showing up at the Toyota dealer at Fort Walton Beach (FWB) the next to get help did me no good. Toyota dealer had 30 cars (NOT exaggeration) at 7 am on Monday, all with appointments. Without an appointment, they turned me away. Dealer system failed me again. Out of desperation I started looking up "mechanics" in Yelp listings. Destin Imports had the most reviews in the area: they had to turn me away, but they did suggest I could try Motor Man. Motor Man fixed the problem, at last. Joe Weiss, the owner, carefully took more time and effort to fix the problem. It took FOUR days, but it was worth it. I finally had the car I was promised. He explained that my generation of AC being a new design, required to disassemble the ENTIRE front interior of the car, the seats, the steering column, the dashboard, all of it. This was necessary to get to the "box" containing the evaporator core of the car. Motor Man Joe figured that the issue was inside the "box" and the only way to really fix the AC was to disassemble everything to get at the "box" and see what the evaporator core looked like. It took most of two days to get there, but Motor Man Joe was right. The evaporator core was covered over with oily fluid. The part itself was defective. He had promised to close down his shop and dedicate his mechanics to solve this problem for me. He was in earnest, and determined to solve the problem for his customer. To me, that's rare to see from any professional, and worthy of respect. He kept his word, That's the American way a small business should operate, isn't it? He was able to get the replacement part from the *same* Toyota FWB dealer that turned me away. He checked everything while reassembling everything -- this required mechanical and electrical testing every single system in the dashboard, steering, console and so on. This was careful "sweat each detail" work, which is why it ended up taking most of FOUR days. I'm engineer enough not to be pushy of a professional doing careful quality work, and told Joe I was willing to wait patiently. (I would have said the same about patience to Toyota dealer mechanics if they'd only given me a chance by taking on the problem themselves -- they either turned me away or failed to take on the *whole* problem by telling me it was mysterious and they didn't know how to fix it) After he restored my now fixed car to me, there was one small issue of the fit of the the instrument panel. After driving around and finding this, it was a small matter for them to correct the fit. I had the car as it was meant to be from the manufacturer. CONCLUSION: Motor Man took care of me and fixed the problem. My flawed car became a true pleasure to drive even in the hottest weather, as opposed to dehydrating me badly and dangerously. I owe thanx to Motor Man. CONCLUSION, NEGATIVE: My new car had one defective part, and the Toyota dealer system failed to find it. More, they failed to even try. They failed to explain to me that this was a possibility. I'm an engineer, I would have understood and listened. Why didn't they explain this to me? Did the dealer mechanics not know? Did they know it would take two mechanics four days to solve this problem, and not want to devote that much time and resources to one customer. Is it because Toyota itself doesn't sufficiently incentivize its dealers to go all the way to ensure quality? I don't like asking such questions, but doesn't the failure to fix the vehicle invite such questions automatically?

Billboard still says $34.99 for the oil change but when you get there they say oh we raised the…read moreprices on the 1st of June so it's going to cost you $80! That's messed up! They should honor the sign or get rid of the sign!