Rob is great with metric bikes! Highly recommend. He synced my carbs and worked on a lot of my…read morefriends' bikes.

Robert is very professional been using him for the last 15 years takes very good care of my bike. I…read morealways service it in a fashionable time I would recommend the shop to work on your bike.

Great customer service . Everyone is polite and friendly . I have an older bike ........a 78 , and…read morethey have many parts for it in stock .

I recently had my husband's Road King overhauled, it was a complete rebuild, from top to bottom,and…read morehe did the break in period and now has an incredible running motorcycle. I would recommend anyone with a Harley to go to Stevenson's Cycle for full service and parts. The staff is friendly and knowledgeable of all make and models. The parts department are especially friendly and very knowledgeable. Give it a try and you'll see that they are great bunch of people with Master mechanics.

After a rocky start and unfortunately a long wait. They finally got the job done. They did a great…read morejob on the install, with no problems. With all the extras ordered they did miss one, but promised to fix it.

We went to Genthe to purchase riding gear for a new dirt bike. Our lack of experience in this area…read morewas transparent. The staff in the parts department were patient in describing what was needed and sizing. They were particularly helpful in sizing for a helmet and goggles. The motorcycle sales staff take their jobs very seriously with a focus on safety and skill level. We will continue to come here for future needs.

Stay away from these people. 1st I receive a quote for changing handlebars and a time of 2 days. Ok…read moreI bring in my bike and start calling 2 days after. Still no parts the lady said. On 5th day I call to hear the same and I tell her don't touch my bike I will pick it up after work. She says she needs to check and see if its been started being worked on. Well Im right down the rd .. 5 min away I ride over and see my bike outside untouched. Ok at 4pm she calls saying oh yeah he's been working on it and my cables showed up. I leave work and stop over and see he pulled the cover off my fairing. 5 min work after being told don't touch it. So now my trip is planned and leaving Friday. Ok.. call 2 days later on Friday. He's on it, just yours to get it done. Ok. I call at 5 pm she says he's on it I don't like bugging him. Ok I get packed up and go over and see my bike the same way but just on a lift. Nothing but the fairing cover off. I try my best to hold my anger. So leave and call sat at 12pm. He's almost done she says. Call at 3pm no answer. Call at 4 no answer. Go up at 5 the dude in back is bitching saying Im rushing him. I ask when will it be done. Says he will call. Ok. Sat comes and around 5 pm And leave a message of well guess I paid for a room at blessing of the bikes in baldwin for nothing. 9pm they call saying my bikes done but ignition isn't because of no key but come get it.. I go up with my trailer. Takes me 20 min to arrive from drive time. I have 2 calls from them saying they wanna go home to hurry. I pull up in the back and see them with my bike. I help them install my ignition. Yeah. I had to do it.. then start my bike up and she comes standing in front of my bike holding the handlebars telling me I need to pay the bill of $1600. Yeah double the quote due to cables.. UNREAL!!!. Then the argument starts cause I can't even test ride my bike. My truck and trailer are there. So after listening to her bitching. Cussing. I figured I pay over going to jail she starts walking off I yell and say where's my receipt. She says she needs a pen and goes out the front door and left me without anything. Then 2 days go bye with rain and I take my bike for a ride. My new exhaust falls off. He didn't tighten or use lock tight on the bolts he removed to install my clutch cable. Then my clutch handle isn't working properly. Sticking everything I squeezed it closed. My front brakes are leaking. Its unreal.. I call and she answers and starts off with (YOUR THE POS FUCKER TALKING SHIT THE OTHER DAY. IM NOT DOING SHIT BUT CHARGING YOU TO REPAIR THE ISSUES. SAYING MY CABLE STRETCHED SO YOU WILL PAY. I TOLD HER WE'RE GOING TO COURT AND HUNG UP.. AND YES I HAVE ALL THIS RECORDED.. THEN THE GUY FROM THE BACK. HE CALLS TO START SAYING I DONE THIS AND THAT THOUSANDS OF TIMES. BULLSHIT TALKING OVER MY EVERY WORD. TO THEN SAY WHAT NOW YOUR MOTORS BLOWN??? WTF!!! NEVER SAID NOTHING OF THE SORT.. I TOLD HIM THE SAME.. YOU BOTH CALLED TO ARGUE AND KNOW YOUR A SCAB SHOP AND LIARS. ) I HAVE THAT RECORDED ALSO. IN THE PARKING LOT RIGHT NOW TO FILE.. BUT THE STATE NEEDS TO CLOSE THIS PLACE DOWN.. MY COMPLAINT TO THE MI STATE SEC OF STATE IS NEXT..DONT LET THEM TOUCH ANYTHING... I WARNED YOU..

This place is a fuckin joke, took 2007 CVO HARLEY, wasn't running right. I took it in at 6pm,which…read moreby the way they closed at 6pm. Called me at 9pm, said its ready. Got excited, started it up and was EXACTLY the same. They charged me 1000.00 for nothing. Obviously I wasn't happy, asked them what they did, they lied and said it was running, they said they took it for test drive. When I picked it up, the woman running it was drunk. Demanded to talk to Mechanic, he came out from behind building, drunk as well, with a friend. I believe they were on drugs, as well. DON'T EVER EVER TAKE YOUR BIKE THERE.. Definitely, looking into this further, hopefully the owner has some knowledge and class, to fix problem.. If he was the owner, they need to be shut down.. PERIOD

great experience! Rob went above and beyond to get me into my dream bike. He actually packed up…read moreand met me quite a ways from the dealership, which made it possible to get the bike. He spent so much time over the weekend answering my questions and making sure everything was perfect. I picked up the bike which he prepared to be fully woods safe and legal and did it in 24 hours. Truly amazing experience. Thanks Rob! Now its time to rip!!

**UPDATE*** After…read morethe initial sale... things just kept getting worse. They sold me a used bike with only one key and never told me there wasn't a spare. After I asked about it, they told me they could order another for me... but I'd have to pay for it (lame). I said okay, but they never got the KTM registration card from the previous owner, so they couldn't order another one. Ok, great! I asked if they could help out because when I call KTM, they said I would have to go through the dealer. After numerous attempts of asking my sales rep for help--nothing. After 5 or 6 attempts, I got tired of asking. So, I'm stuck with one key. Hope I never lose it! Another thing that sucks... Trojan claims that their used bikes go under inspection. However, when I got the bike there was an issue with the brake squeaking loudly when stopping. Turns out a pad needed to be fixed. The horn was also not working. So, they sold a used bike to me without even know the horn was shot? Which leads me to believe nothing was inspected and there could have been many things wrong or broken. They were cool enough to come pick up the bike and fix it for me after the sale. Wish it would have been taken care of before! Unfortunately upon delivery of the bike, I had new scratches on the tail that were NOT there prior. Assuming it's from the strap used to secure the bike in their truck during transportation to and from the dealership. The scratches are on both sides of the tail, exactly where a strap would sit. Never said anything to me. If they would have offered to fix it, I wouldn't be updating this review to a one star. But here we are. I also had asked them to email me a copy of my previous bikes odometer statement. I traded in my used bike... and instead of paying off the loan balance for me, they made me contribute $500... just to get more of my money. Since $5,400k for the used KTM wasn't enough. LOL! I said screw it because I was already at the dealership coming from an hour away. And I planned on getting a refund on my old warranty that could help cover that loss. After a few emails back and forth, I never got the copy of the statement. Frustrating sequence of events. Wouldn't do business with these guys again. If you want to buy a motorcycle, here's my advice: buy from a private seller. You'll get a better deal and more honesty.