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    Scooter's Coffee

    5.0 (1 review)
    Open 5:30 am - 8:00 pm
    Updated 1 week ago

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    8 months ago

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    Scooter's Coffee

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    Swig

    Swig

    3.8
    (30 reviews)
    5.1 mi

    Waited in line far too long. They might have took my order was very nice. I ordered my drink with…read moreno ice. Two drinks. And yet it was so full of ice. It didn't even move when you shook the cup. So basically I just paid five dollars for what I didn't want. Disappointed.

    OK, I pulled in line. There was a swig girl out moving cones and she was talking to the car in…read morefront of me. Apparently, she told the car in front of me that she/he was gonna be the last car. The girl never came to me. So I went ahead and waited in line. I got up almost to the building and noticed the girl taking orders quit taking orders and walked in. By this time I was locked in line by the curb. I pulled up to the window, and the young girl was trying to put the latch down and I said wait a minute. Waving at her through the window. I said you're not gonna serve me. She said no we close at seven. I said well I waited in line. Can I talk to your manager please so the girl that was moving the cones was the shift lead came up to window. I tried to explain to her politely that she could've told me when she was out moving the cones that she was cutting line off. But then they started to get sarcastic with me and said what do you want? Do you want us here until midnight or something and I said no I don't want you here till midnight! But, you could've told me that you were closing or the lead could've told me that you're closing when she was out there and I would have not waited in line. So then a third one jumped in and started yelling at me about closing at seven and I finally drove off and said y'all a bunch of. Because they lost it...i'm never going back to Swig! The drinks are not that good and the service is horrible!! I ordered a POG once It's supposed to be pineapple orange juice and guava, and it was something like orange juice, sodawater and I don't even know but it it was horrible. I would not go to this place and I've been going for some time!! Finally, this is what it took to get me to quit going. The restaurant industry wants to know why people are so upset with them. It's because of situations like this where these young kids feel entitled to treat people like dirt even when I was trying to be polite with them. It's like they want to take their stuff out on us and I didn't do anything to them. All I was trying to do was get a drink after I sit in line and the young work lead could've told me the line was closed because she knew she was closing and I could've left. The argument for service would have NEVER OCCURRED...the girl taking orders walked in as I drove up to the building! They could have sent her back to tell us they were closing. Behind me there were three more cars...I hope I've articulated that this all could have been avoided by the work lead walking up to my car prior to me getting in to the driveway and simply saying the car in front of you was the last car for service. I would HAVE DROVE OFF...

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    Swig
    Swig
    Poppin' Pineapple and its so good!

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    Poppin' Pineapple and its so good!
    Smoothie King

    Smoothie King

    3.4
    (44 reviews)
    2.0 mi
    $$

    Bad Service. I am an active duty service member and a frequent Smoothie King customer (usually at…read morethe SW 15th St/Tinker location), but my experience at this Westgate Plaza location (Store # 5921) has been unacceptable. On Friday, Jan 23, 2026, I placed an online order at 4:00 PM after verifying online that the store was open. When my husband arrived to pick it up, the store was closed, yet I had already been charged. So I called the store, and no one answered. I called the store again, yesterday, and no one answered. So I went to the store yesterday, 26 January at 6pm and the lights were out. When I called today to resolve this, the employee was unhelpful and directed me to corporate for a refund. When I called back to explain, he hung up on me because he stated that he was 'the only one working and could not help me.' I then went to the store in person, where there were two employees working, (not one, as the employee claimed over the phone) and the same employee who hung up the phone, claimed the manager said there was 'nothing they could do' and refused to provide his name, the manager's name or the manager's contact info, which was unheard of because usually managers want their customers to reach them if there are issues or concerns. So my only option was to take a photo of the unhelpful employee and the store for proof and documentation. While other locations (like the one on West Memorial) were willing to help based on my proof of purchase (which I have), but this location (Store # 5921) refused. Unfortunately, I am now out my money with zero resolution and terrible service. I am extremely disappointed and will not return to the Westgate Marketplace location (Store # 5921) until a new team takes over that is willing to help customers. This is only the second time in my life I have submitted this type of review, and I hope I never have to do so again. However, thank you to Google for providing a platform for customers to have a voice when they feel helpless.

    I came in for the Veterans Day red, white, and blue, smoothie promotion. I went into the store at…read more2:40pm and was behind one other Veteran couple. The sign on the door said Veteran promotion till 3pm. The 2 employees were busy taking care of the drive thru. When the lady came over to the register at 3:07 she informed us we couldn't get the promotion because it was after 3pm. We stated we had been waiting almost 30 minutes and had been waiting at the register way before 3pm. She asked her Boss on the microphone and her Boss said No. Poor customer service ! I understand they were busy , but they clearly saw we had been waiting well before 3pm and should've honored the promotion. Also I checked several websites and news articles about the Veteran's Day promotions and none said any restricted times that was hand written on the door. Other companies had posted online times like Texas Roadhouse 11am to 2pm and Golden Coral after 4pm.

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    Smoothie King
    Image of Smoothie King Store Number
    Image of Smoothie King Store Number
    Supposed to be 32 oz

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    Supposed to be 32 oz

    Scooter's Coffee - coffee - Updated July 2026

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