I have been a patient for 10+ years ever since I stopped seeing the pediatrician. I honestly have…read morenever had an issue. I'm surprised by the reviews on here. My main doctor is Dr. Kliger, but have seen Collyn and Sharon for sick visits. The office staff has always been helpful as well. I recommend.

I moved out here in 2005 and had the hardest time letting go of my general practitioner in NJ who I…read morehad been going to for 11 years. It's hard to find a doctor that you really and truly feel comfortable sharing medical history and information with. I had gone to Blue Bell Family Practice for a severe illness and had been misdiagnosed to the point that I had to be hospitialized over New Years two years ago. I should've known the Dr. wasn't "all there" when she showed up in a two-sizes two small track suit, chewing gum and not being able to ask me questions about what was truly ailing me. Yikes! A friend of mine suggested LMG Family Practice, specifically because their office is on the corner of 73 and 202 in Blue Bell - a 2 minute drive away. I got an appointment with Dr. Charles Kish - within minutes, I was hooked. Dr. Kish treats me like I'm an individual, he looks over everything, he's thorough and when I bring something up that needs attention, he never looks at me like I'm wasting his time or that I'm crazy. Recently I was diagnosed with arthritis at age 34 - he never said "Oh you are crazy, you are too young," especially as I have other underlying factors that pushed the arthritis. The front desk staff is also truly great. Robin (Office Manager) and Sarah (RN) are always helpful and get me in when I need to be seen. If ever I have a question, they are quick to call back, get information or get me referrals. I have truly found an office that cares. Thank you LMG!

My appointments with Dr. Maryum Gill at Broad Axe Family Medicine were positive while in the…read moreoffice, but the follow-up care was deeply disappointing. I alerted Dr. Gill that IBX required a prior authorization for a prescribed medication. Despite clear communication, no request was ever submitted. When I called IBX directly, they confirmed there was no record of any prior authorization from the provider. Dr. Gill's and her staff staff told me to "wait for the insurance company," which was inaccurate -- the process must be initiated by the provider. This demonstrated that both the doctor and her office either did not understand or disregarded the prior authorization process. If you are healthy, they will gladly take your office visit fees; but if you need real coordination of care or help navigating insurance, do not expect follow-through. Poor communication and lack of responsibility made this a frustrating experience.

had the worse experience with one of the receptionists. If I spoke to a patient like she did, I…read morewould not have a job. I was only doing what my insurance company advised me to do.

Dr. Peet is great. Unfortunately, he sent me a letter in July announcing his retirement.read more

Everyone's complaining about wait times and getting quick appointments. It's not a walk in…read morefacility. And medical staff pretty much everywhere are overbooked and understaffed. Go someone else, makes it easier for me to get appointments :) once you get in, it's a great level of care and they are very thorough. They don't rush appointments either which I love. Also, after your first visit, it's super easy to communicate in the app via messaging (sorry baby boomers) and schedule follow ups when needed.

They don't answer their phones. It's impossible to schedule an appointment. And if you're lucky…read moreenough to get in, they can't get you out fast enough. Service is awful.

First and foremost the physicians are pleasant, listen, thoughtful, and attentive. Dr. Kusmirek has…read morebeen a great clinician. However the front desk experience is atrocious. I've been on hold over almost an hour on 3 separate calls during which I can't even get a word in before I'm put on hold. Cannot get an appointment. Incredibly rude where if I try to talk, all I've heard is "hold" and then I've not once ever been taken off hold.

no ones picking up i've been on hold for an hour wtf hows anyone able to get help doc are great,…read morebut the staff sucks

My doctor here is great, but the reception/billing/staff are the most unfriendly people imaginable…read more They are agitated, irritable, and just downright nasty. They seem like they absolutely hate their jobs and bark orders at patients instead of being kind and accommodating. I really hope they got some new people in there immediately or I might be looking for another doctor. After reading a bunch of these other reviews, you can clearly tell that the doctors are incredible, but these assistant workers upfront would rather be somewhere else.

I made an appointment to see Dr. Jeffrey Portner from LMG at their Chalfont. When I arrived I was…read morethe only patient in the waiting room waiting to be seen. After the front desk took my co-pay I went back and a very unfriendly nurse took my blood pressure and pulse. She told me the doctor would be in to see me. I waited in the exam room for over 25 minutes. I got up and walked out. On the way out I past the person that took my vitals and told her I was not waiting any longer. She said nothing to me as I was leaving not even let me see where the doctor is. When I got to the waiting room there was 1 person in the waiting room waiting to be seen. What a joke. I will never go back to see this doctor.

I've been a patient here since the late 90's. I loved my original PCP, who retired, and my current…read moreone is also excellent and thorough. I see complaints about the waiting room. It is clean, and plain. The chairs are widely spaced, which is good, considering what we've learned from the CoViD epidemic. It is not a place where one is meant to spend time, and lately I have not had to wait long in there.

I've going here about 10 years. I like my NP and the other medical staff I've occasionally seen…read more The office staff, however, is hostile in a way that I can't continue to reward with my business.

Apparently most normal people can call their doctor and get an appt pretty quickly…read more I don't often need medical care (1-2 times per year outside of a physical) but calling them is impossible so I don't bother. Scheduling online usually puts you out 3+ weeks. I guess this is normal? I'll be looking elsewhere.

I rarely write reviews but my experience with this office is so frustrating. I only need to see a…read moredoctor 1-2 times a year. The rare times that I try to call I get put into phone maze hell. The latest was my breaking point. I had scheduled a physical months ago (because it takes months to get an appointment). I just got a message that the doctor was not available and I had to reschedule. No number was left. I called back the number the message was left on. Evidently that leads to no where and eventually hung up on me. I finally find another number and after another maze of phone hell I guess I was connected to a Jefferson central scheduling person (evidently you can't just call someone in their office). This person then proceeds to start from ground zero asking me all the same questions that I was asked 3 months ago when scheduling. Then after about 15 minutes total trying to navigate what should have been 3 minutes of time to reschedule they offer me an appointment another 3 months out!!! God forbid you are actually sick and need to see a doctor - good luck. It's a shame because I do like my doctor but he is behind such a wall of nonsense you can't get to him. I'm done. Jefferson has ruined doctor care in my area.