Tom, Cindy and team have done it again! Fairly significant price increase with my former insurance…read morecompany at renewal time, and the Spring Grove team found a much better and more affordable option! Tom and the team at Spring Grove are awesome! Great service and they have saved me a lot of money across all my insurance needs!

Tried to go through website for a homeowners quote. Initially Jordan called me, I returned the…read morecall no answer. A week later I tried again, this time Tom emailed me needing more information. I answered his questions...no response. One week later I tried again on website. Again, website took me nowhere. Jordan phoned again, I answered all of her questions. Asked her to follow up as Tom didn't. 4 days now and still no response. Not only does their website not work, but the agents don't seem to work either. Can't even imagine if I actually needed to make a claim.

If I could give negative stars, I would. Dan is dishonest. He has lied to me and not returned…read morephone calls. I would look anywhere else. See other reviews that are equally low. They are accurate.

Not sure how anyone feels good about Dan & the job he does. He's dropped the ball more than once…read moreon my family. Do yourself a favor and go with a reputable insurance company not this joke

I would strongly advise against using this insurance agency…read more I specifically requested full coverage insurance and relied on the information provided by the agent when purchasing the policy. Only after being involved in an accident did I discover that the coverage was far more limited than I had been led to believe. The policy did not even cover damage to my own vehicle when I was at fault, along with many other situations that I reasonably expected to be included. I feel that the policy was misrepresented, and that I was not given a clear explanation of its actual limitations. What is particularly frustrating is that I paid several times more for this policy than I could have paid elsewhere for comparable or better coverage. My experience has left me feeling misled and disappointed. I encourage anyone considering this agency to carefully read every detail of the policy and not rely solely on the agent's description of the coverage.

I recently went through a complicated refinance/buyout to purchase my siblings' shares of the house…read morewe inherited upon my mom's passing. The process involved numerous insurance quotes, a new policy, revisions to my current home's policy declaring it as a secondary residence, and so on. I contacted my parents' brokerage, Brent Jablonski Allstate Insurance Agency in Fox Lake, IL, and had the absolute blessing of having Rebecca Krause handle my policies. What an angel she was! Any time I needed anything, Becky got it done immediately. The last 2 weeks before closing required constant calls, revisions, payments, etc. No problem for Becky. She was so efficient in taking care of it all. She also did all she could to save me money on both policies. Becky made me feel like I was her only client. Even on days when she was so busy with other clients, she made sure to call me at the end of her day to answer my questions and update me. She even listened to me rant about the hassle I was going through trying to get the payoff statement from my parents' mortgage company. Becky was so kind, knowledgeable, reassuring, and empathetic. She wasn't just my insurance agent, she was like my therapist during all the stress--truly the calm in my storm. She cared so much. And then, at the end of it all, when the new policy was uploaded into my online Allstate account with my auto and other home policy, I discovered that the brokerage Becky works for wouldn't even be my insurance agency! The new policy gets added to my other home's brokerage account. Becky knew that all along and still dedicated herself to me as if I were her number one client! That is service and care that seems so rare in today's society. (It is a process to switch brokers, but I will likely do that because of Becky's service, and the fact that she is more local than my current broker). I give Jablonski insurance 10 out of 5 stars because of Rebecca Krause. I can't recommend her highly enough!

This is not a fancy insurance office with big leather chairs or a talking gecko. There isn't a…read morename your own price gun, but Roger and Steve are the best when it comes to personal service. This is the way insurance should be. They offer a variety of affordable products from a number of top rated companies. The best part is, they know me when I call. They really go the extra mile.

I cannot recommend this insurance agency enough. Casey and Karen always go above and beyond to help…read moreme with all of my car insurance needs in a timely and kind manner. I haven't spoken to any other agents at this agency but I am more than confident that they are excellent as well. I love this place!!!

We have been with State Farm for 53 years. Our agent changed from Dick Witt to Doug Paddock but the…read moreservice has continued to be excellent. A special shout out to Casey. She is so knowledgeable, friendly and is a first class problem solver. We all of our insurance through State Fatm and remain completely satisfied.

I had an issue with a claim. I asked the representative if there was anyone else to talk to about…read morethe settlement. He said you can try calling your agent. I called the office and Michelle offered to make a call. The outcome of my claim was much more of what I expected. Thank you!!

I have been a customer for years, decades actually. Claims are always handled promptly and fairly…read more They make the process seamless and ensure that any vendors they work with are top notch. Special shout out to Kathy Pederson who has become a family friend because of her loyal service and compassion for our family.