Rates go up more often than I need customer service and they don't answer the phone anyway. Called…read moreeight times when the gate wouldn't respond. Left a message and no return. Lost a day of work because I needed supplies and tools. The doubling in rates certainly aren't going to improvements! Thanks Moove

Hot Garbage. My rates have more than doubled in about 18 months. They used to be affordable, decent…read morecustomer service, respect for clients. Now it's just about milking as much money as they can and no consideration whatsoever.

DO NOT USE THIS COMPANY!!!! I stored my belongings in a storage unit here for three months during…read morethe summer of 2016. When I went to move my belongings out of the storage, everything was COVERED in spider webs, spiders and spider eggs Although I spent over an hour cleaning the webs and killing the spiders, they still found there way into my apartment after moving my furniture there. When I complained to management they were extremely rude and inconsiderate. Do not use this company. I would have been better off leaving my furniture outside then storing it at Heinz Road Mini Storage!

From the owner: Rent storage from Heinz Road Mini Storage today. Ideal for both commercial and residential storage,…read morethis storage facility located in Iowa City, Iowa, has storage units at reasonable prices. You can expect self-storage that is accessible and car storage that is available, while safely protected from the outside world. Start right away when you get started storing with us today.

I'm an OG storage unit costumer at this location. It was the Garage Mahaul when I first started,…read morethen Red Dot... and now Storage Rentals of America. I will say a few things I've noticed since Storage Rentals of America took ownership. - They've been making a lot of updates! New garage doors is an obvious one. - Actual staff on site. (Red Dot never had anyone around. While Garage Mahaul was staffed during biz hours M-F.) - HOLY FREEZING. Goodness. I have an indoor storage locker and it is freezing inside, so I am not sure how 'climate controlled' it is? We shall see this summer... Overall, I'm a happy customer. The location is convenient, the facility is clean and the price seems comparable. Additionally, in over five years at this location I have never had an issue getting into my unit. My only qualm is they took ownership and never really let 'tenants' know? The weird transition period between the previous owner and them was rough. (With a dead mouse somewhere in my unit's building that festered for weeks. eek.)

BEWARE!!! DO NOT RENT HERE! We needed a place to store our son's belongings for one month between…read moreleases. We chose the Alyssa Court location because it was close to the U-Haul rental and it was inexpensive compared to other places. Yet it ended up being the most expensive because the place flooded and ruined almost everything he owned, costing us $$$$$ to replace! It was supposed to be climate controlled, but it was so humid in there, mold grew on everything in the few weeks before we could get down there to assess the damage. When we arrived, there was still standing water in our unit and throughout the facility- with no evidence that they were trying to manage the situation. When they called to inform us, the attitude was - "oh well - we're not responsible." So we paid them $154 to ruin his belongings?!? No refund, no apology. On top of that, the gate was wide open, so there was no security, there was broken glass near the door that wasn't cleaned up between the time we moved in and moved out, and the rental office was across town, which was very inconvenient. Literally the WORST experience all around! Avoid at all costs!!!