Customer Service is a service that seems to be fading in this day and age. I'm a 73 year old man so…read morewhen you encounter great customer service these days it amazes me. As I did with Pro Hockey Life in Whitby. I bought a new pair of hockey skates, expensive ones , that were hurting my feet because they were to small. I brought them back a few days later, I asked to speak to the manager . I was expecting a hassel, but instead what I got was understanding and they replaced the skates re profiled and re heated at no cost and no hassle. How cool was that.. I'm was so impressed with the manager and the staff they were all helpful and courteous.. they were great... so if you want any hockey gear you need to go to Pro Hockey Life.

As a girl just starting out playing hockey at the age of 30, I came here to get some equipment. I…read morefelt kind of silly because I don't know what's needed for hockey equipment. They helped so much! I got most of my equipment needed and most importantly, they didn't make me feel like a idiot! Better prices than I expected too! Highly recommend!

Unprofessional and incompetently run by Board members. They do not abide by their own by-laws…read moreunless it suits them. They do not put players/kids first. They tolerate and encourage bullying behaviour amongst players and coaches. Spend your money in the other hockey organization who cares about your child's well-being and supports their love for the sport by instilling great sportsmanship like behaviour.

Great experience. Started shopping there over 18 years ago. Highly recommend. We may have different…read moreopinions on sporting events or teams. But the disagreeing is done with respect and once in a while we will slightly alter the others opinion. The store has a wide variety of items. I obviously find their prices to be very good or I wouldn't have shopped there for 18 years!

From the owner: Licensed NHL, NFL, MLB, CFL merchandise. Hats, Tees, Jerseys, Sweatshirts, Collectibles as well!read more

Nice little local hockey shop in Whitby…read more We are up here from the states for a hockey tournament and the rink sharpening situation isn't always great. A local recommended this shop. I'm glad they did. The employees take pride in their sharpening and were friendly. $6 for a sharpening -- not bad. For a quality sharpening or equipment purchase stop by.

From the owner: Welcome to Blades Custom Skate Care, located in Whitby, ON, where we specialize in skate…read moresharpening, skate and equipment repairs, stick repairs, equipment cleaning, lacrosse stick stringing. We carry a lot of your favourite brands including Bauer, CCM, Reebook, Kobe and many more. Contact us today. Professional sharpening for all hockey and figure skates using the latest equipment. At Blades we train our staff to give you the best edge possible every time. We also offer Skate profiling ( radius ) using Blades Master Mark V system and also have the Cag Radius System available for those who prefer it. Flat bottom V sharpening is also available. Blades offers a complete line of stick repairs including shafts and blades. There is virtually no part of the hockey stick that we we can not fix for you using the SRS hockey stick repair systems. All player stick repairs are $50. Goal stick shafts are $50. Paddle and blade repairs are $60.

Royal used to be a great resource for parts and accessories especially in the late 1980's to…read more1990's. Then the brand capitalized more on clothing because of large profit margins for products made in Asian countries. The parts side has gone to hell, the kids behind the counters have little to no technical prowess and are just trading their time for a paycheque with no enthusiasm. After-sales follow up is absolutely horrendous, when you have issues with quality, fitment or items are defective. The staff treat you like they intentionally forget your loyalty, in my case spending $3000 on FXR suits, to argue with you over a missing heated visor cord. I've heard from others as well, similar stories of malaise. If Walmart ever gets into FXR, look out Royal...

**RATING BASED ON SERVICE**…read more My boyfriend and I went here for motorbike helmet shopping. We were helped by Michelle, who provided excellent service. For a first time helmet buyer, I have absolutely ZERO clue as to what to look for or be aware of when buying a helmet. But with Michelle's service, I gained a lot of knowledges about helmets and ended up buying my very first helmet. She did not pressure us or recommending into buying expensive ones like a lot of sales do, all that matters was how comfortable and how snug the helmet was. She helped my boyfriend to find another kinds of helmet than the one he had as he said he wanted to try other ones available, but he ended up buying the same one he had at home but just a size up. Michelle totally understanded and said if that's what you were comfortable with, then that's the one you will stick with. I will definitely come back and ask for Michelle's help for a bike jacket after I have my bike ride (as the passenger of course).

Its not often that you get service like this. They know what they are talking about and arent…read moreafraid to give you a deal. I wouldnt by my hockey equipment anywhere else. Thanks guys!!!!!!

We went in to this place looking for a new pair of skates. It doesn't look like much from the…read moreoutside, but there is an unbelievable amount of hockey equipment inside (new and used)! The one employee, Noah, could basically own the place. He's probably about 15 years old and knew absolutely everything when we had questions about gloves and skates. He sized and baked the skates on, and was so impressive with his customer service. (Keep up the great work if you see this!) Would highly recommend visiting if you're looking for new or used equipment (adults/youth/kids sizes available)!