I had a heating unit installed in my house in March of 2013 by Jones and Jones heating and air,and…read morelet me tell you, I wouldn't hesitate to call on them again, or to refer them to other customers. They came out as promised to give me an estimate and started within a few days of stating their price. I had used them before for another house that I had, and this is why I had chosen them a second time. I've had nothing but a pleasant experience with them. Whenever I had a question about how to operate my thermostat, or when I didn't understand my warranty, they never hesitated to try and offer their assistance. I have nothing but praise for this company.

Needed to replace our whole heat pump system in late May. Koons Heating and Air came out the same…read moreday for a free estimate and we were blown away with the price compared to others. Very detailed estimate and the owner, Tim, even offered some free window units if it got too hot in our home until the install could occur. The team installed our unit quickly and you couldn't even tell they were there afterwards. Tim is a great guy who values his customers and is willing to do whatever it takes to meet your needs. If you are in need of any HVAC maintenance, repair, or install and you don't call Koons Heating and Air, you will regret it on so many levels. We will be Koons customers for life.

Response time is great. Technicians are professional and helpful. We had some issues with our new…read moreunits and Diana, the owner of Comfort Services, went over and above to make things right. I highly recommend this company for all of your HVAC needs.

The salesman came out for a consultation and instead of listening to what we needed he immediately…read moretold us that we should consider a new HVAC system. He then left us with homework to read and watch a video on HVAC systems. When he returned the next morning he scolded us for not watching the video and said that if we weren't willing to watch a 4 minute video for a 20 year investment then he couldn't help us. Outrageous. At no point did he listen to what we needed. I cannot recommend this company.

Replaced o-ring in toilet tank in about 5 minutes. $2 part and $180 for labor. No problem with the…read morework but that seems steep for this type of repair. I'd advise getting an estimate up front which I did not do.

Plumbing emergencies are never fun, and when I called Premier to fix the side spray in my kitchen…read moresink which suddenly sprayed into the kitchen instead of the sink, they were on it. Jeffrey and Johnathan arrived very quickly. These men were very professional and not only fixed the problem, but checked and rechecked several times to be sure everything was operating as it should be. They were familiar with the particular faucet model and knew how to take care of the issue quickly. Several years ago, another Premier employee came to replaced the toilet tank hardware in 3 toilets, did efficiently, and the charge was very reasonable. Premier gets my highest recommendation on every level.

I really enjoyed working with this company, but sometime ago they were not keeping appointments (I…read morescheduled but they did not show), and my calls went to a viocemail that was always full. I miss them every winter. Wish someone would tell me what happened

Let me start by saying that my experience with AC tech has been a great one. Before I called AC…read moreTech I went through two other companies; Blanton's and Best Air. The tech from best air told me that the unit wasn't getting power (which I knew it was) then charged me $75.00 for that useless advice. The tech from Blantons at least spent an hour troubleshooting the system before he told me this one was too old (8 years) for repair and that he recommended I purchase an entirely new system. The people from AC tech greeted me as a husband and wife team, and immediately said that I needed a little Freon which they added for me. While adding the Freon he found out that the problem was something totally different that needing a little Freon, he thought that one of the pipes may be clogged and that was something he didn't have time to do that day but offered to come out on a day that he would have more time. Since he technically didn't fix the problem that he thought I had, he didn't charge me for the 2 pounds of Freon he added to my system and just told me to recommend them to people I meet. Simply the most professional AC people that I have had the pleasure of dealing with to date, I will be using them in the future.

I highly recommend Servtech Heating and Air. Josh responded quickly and they have installed a new…read moreunit in both my son and my homes at a fair price, warranty and quickly. I do want to mention that shopped around also and he was the most honest and fair priced. Other companies in our area over charge and try to ripe off customers and were around $6,000 to $10,000 higher quotes. This is not the case with Servtech. They will get all my future business as well and any recommendations I can send their way!! Thank you Servtech for bringing a business to our area that is dependable and honest!!

do not bother do not…read morecall do not think about it !!! These guys are very knowledgeble and talented I will always recommend the Servtechs Heating & A/C Service... it's your family helping you out. enuf said...

Had an emergency situation- guys came out and did everything and then some. I could not have asked…read morefor better service.

READ BEFORE SIGNING!!! Had a non-emergency, straight-forward project completed by them recently…read more Tech was great, job went smoothly, result were 100% satisfactory. However, I did not do my due diligence after getting the initial estimate. After completion I had information about every part, fitting, and product used. I priced them out at highest costs. After subtracting this amount from what I paid, labor ended up being about $5-600/hr. Advice - get details on all materials first, price them at a ridiculously high cost, then review their proposal! I will go to them again because of their responsiveness and work quality, but will require a detailed line item breakdown of the estimate.

Excellent service. Another company had told me that my system needed to be replaced. When I had…read moreanother problem two years later with the same unit, I contacted AaronAir in Aberdeen, NC. The guys were very efficient. My unit had a slow leak that required freon. AaronAir was very understanding of my financial situation and gave me options, ie add freon yearly or replace the unit all together. They were able to service my unit until I had saved enough money to replace the unit. Regretfully, the owners of AaronAir moved and the business is no longer available. I hated to see them go, they were fantastic!

ABSOLUTELY TERRIBLE EXPERIENCE WITH AARON AIR In March/April…read moreof 2017 these guys came and recommended my upstairs unit be replaced...they came out and took forever trying to get the outside unit to function...one of my neighbors actually had to come over and do a voltage test to identify the problem as to why the unit wouldnt work...next they didnt have the tools to finish the in attic installation that day. Thy came back and eventually got the unit installed (but now my door bell doesnt work) FAST FORWARD TO SEPTEMBER OF 2017, my bedroom ceiling starts leaking, and ultimately a huge gaping hole developed causing major damage to my roof b/c the in attic unit was improperly installed and had the drainage pipes at an incline (even I know water doesnt flow upwards) I called in for a repair and the phone attendant, argued that it was my fault and I should have noticed that something was wrong with the unit before it flooded my attic---but ultimately the owner came and apologized and re-installed the unit and also added a drain pain (that should have been installed intially), now here we are ONLY 8 months later and my unit is OUT OF FREON ...called their service number again and was told that it is my issue and I would need to pay again.....NOW ANY HOMEOWNER KNOWS YOUR UNIT DOESNT NEED TO BE CHARGED WITH FREON EVERY COUPLE OF MONTHS....my downstairs unit has only had freon added 2 time in the 7 years i've owned my home...this has been a terrible experience and I wouldnt recommend anyone do business with these guys.