James was very prompt, reliable, and knowledgeable. He did both jobs that i needed to be done very…read morequickly and neatly. Everything looks and works great

Since moving to Raeford, we've used Sandhills for our heating upkeep and various little things…read more However, this week, I had a major issue with an overhead light in the guest room - one that is occupied for the next couple of weeks. I messaged their "need an appointment" system Thursday night. Nothing then and nothing up to the next day at 10am. I then called and they told me same-day was a $75 upcharge, even though we are yearly members. I asked to speak to someone to check availability asap to see if I needed to pay that, or could just get help after the weekend. They said they would send my info over. Nothing about a wait. Nothing about being busy. FIVE+ hours later (3PM) I called again to check on progress and complain. They put in an "urgent" checkmark so the office would hurry and get back to me. They had almost 2 hours to do so. NOTHING. All this time, no help. No call to say busy, to say we can help next week/month/year. I WILL NOT be back. You should go elsewhere too. EDIT :: Well, the customer service rep told me that there were errors by the answering service - as they didn't tell me that the office would be closed and gave misinformation. I've been assured they will be fixing this error for future. In the meantime, 3 excellent people came to the house and fixed my lighting issues quickly, courteously, and politely. I can say they have earned my business back.

My heat unit was having issues during the snow storm keeping up. I called to get it serviced and…read morethey had the repair guy here the same day. Rasheed was so knowledgeable, quick and polite. He had the part readily available and fixed it quickly. Such a great employee that you have working for you!!

Always so friendly and responsive. They've cared for our heating/cooling for many years and do a…read moregreat job.

I scheduled an Appointment with Mr. Allen today, June 5th at 8:30 am. He and Mr. Perez were prompt…read more They arrived exactly at 8:30am. They diagnosed the issue and Mr. Allen also changed my air filter. They are exceptionally experienced and thorough. They do not price-gouge and are extremely affordable. The best experience I've had with an HVAC Company since becoming a first-time homeowner in 2019! Thank you Allen Perez Air Conditioning!

I requested a maintenance/service check. Jeffrey Allen was fast, thorough, and extremely…read moreknowledgeable. He explained everything to me. He even wore boot covers. Totally didn't have to. And on top of all that. The service was cheaper than I was expecting. I will definitely be calling again if I ever need any HVAC services.

Response time is great. Technicians are professional and helpful. We had some issues with our new…read moreunits and Diana, the owner of Comfort Services, went over and above to make things right. I highly recommend this company for all of your HVAC needs.

The salesman came out for a consultation and instead of listening to what we needed he immediately…read moretold us that we should consider a new HVAC system. He then left us with homework to read and watch a video on HVAC systems. When he returned the next morning he scolded us for not watching the video and said that if we weren't willing to watch a 4 minute video for a 20 year investment then he couldn't help us. Outrageous. At no point did he listen to what we needed. I cannot recommend this company.

Great service, very professional and excellent technicians. They provided a quote very quickly and…read morearranged for a quick install of a mini split

We are new to the area and called a couple of companies to come out to repair our A/C…read more System was blowing hot (not not cold air) into the house when set on cool. Tech came out and replaced a small solenoid in about twenty minutes and charged less than one hundred dollars. Excellent, honest and prompt service. We now have an A/C company to call.

Special thanks to Andy at Fields Plumbing and heating. Superbly friendly and responsive serrvice…read more They have on numerous occasions handled miscellaneous service needs at my parent house in Pinehurst. Keep it up.

Fields has gone downhill tremendously. They couldn't fix my outdoor spigots(BS)so they replaced…read morethem with low flow spigots. That's all they had in their truck. Now I can barely run a sprinkler and there is only a 3 inch space between the hose bib and the ground,impossible to hook a hose up to. They couldn't fix my hose bib out in the yard that they installed 7 years ago. They had to replace that with a new one as well. Their employee was rude and told me someone from the office would call us. This was several months ago. No one has called us.For $2000 we got phuct without even a kiss on the cheek. I had to give one star to post this review.

The best HVAC company in the Sandhills! Knowledgeable, professional, and friendly staff, reasonable…read moreprices, and fast service! Please give them a call for all your HVAC needs.

Superb customer service. This was the third company I'd contacted. The first two were unable to…read moreestablish that my unit was under warranty and instead insisted that I purchase a complete new system for about $10k. The Southmore crew identified the warranty and fixed the issue under warranty for $500. I'm so grateful for their honest business practices and attentive maintenance. Highly recommend the family business.

This company will absolutely rob you. I had them come out because the water heater elements went…read moreout in my water heater. The estimate was $1100 just to fix it and they try to up sale to install a new one. My water heater is only 5 years old. To install a new water heater $3425. For the problem only being the water elements contacted another company. Mike's plumbing. $234 dollars. Big difference. Never again. After all said and done they charged me $119 to just look.

Really expensive!!! Way out of the average persons price range. All they did was come out and…read moregive the estimate, which was THREE times higher than everyone else! Not using them. Thank goodness for Yelp! It helped me avoid a costly repair, and, according to all the other reviews here on Yelp, a shoddy one!