This is my second time to use Botanist design and build service. Marty and whole team is very…read morefriendly and responsive and accommodates my busy schedules. Marty is a very experienced designer and is willing to work client's evolving needs and make me happy. After trying several version of designs for my new construction, I finally got the design I liked. They also recently move to a nice studio which makes my studio design trip more enjoyable! Thank you !

I've worked with Botanist of the Valley for multiple building and landscaping projects, and I…read morecontinue to be impressed with them. Most recently one of my trees got tilted over by the haboob. Botanist of the Valley was super responsive and came right away to straighten and reinforce the tree. They went above and beyond and reinforced another tree as well. The work they perform is always top tier quality, and their crew is highly professional.

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

I've used a number of companies over the years and found Chris and Audi Spa last year. They were…read moretrustworthy and extremely personable. When I had another issue come up, they were the company I trusted to come out and get the job done.

Super friendly staff! They fit us in even during a holiday fixed an issue other repair companies…read morecouldn't figure out.

DJ is highly responsive and communicates timely. He quickly diagnosed the issue with my 20 year old…read morespa and offered multiple solutions and suggestions to save parts costs. I opted to source a circuit board online and DJ offered to walk me through the change via FaceTime (since I'm fairly handy) or come back and install it if I run into difficulty. DJ is a professional and a pleasure to work with, a breath of fresh air compared to the many fake spa techs out there. His service charge is 25-30% less than most so-called spa companies.

Contacted DJ about a spa plumbing leak. He came out within a day or two and gave me a diagnosis of…read morewhere the leak was coming from, but he needed to order the part. DJ initially kept me updated with this backordered part. Three weeks later DJ texted me saying the part would be in on Wednesday and he would be out to finish the repair on Saturday. I never heard from DJ again, completely ghosted me. I called another spa service and they came out the next day (a Thursday), diagnosed the leak (DJ's diagnosis was WRONG) and returned the following Monday and completed the repair. Would have done it on initial diagnosis, but had to get part from shop. For 3 weeks, I had a spa that was partially torn apart (I allowed this because DJ was going to return to complete repair in one week) and then wasn't even given the courtesy of telling me what was going on. I stayed home all day on the Saturday, but DJ never showed, called, or sent me a text. What I find weird is that all of our correspondence was cordial, so I'm not sure why I was just ghosted. That said, I would avoid doing business with this person.

We've had nothing but great experiences with Angel. He's always helpful whenever we have questions,…read morevery communicative, and consistently on time. Our pool is always left spotless after each visit. Works with our schedule if ever needed. He's honest, reliable, and his pricing is very hard to compete with. Highly recommend if you're looking for dependable pool service!

Angel provides great quality pool service and is very knowledgeable about his trade. He…read morecommunicates frequently when there is an issue and always looks to get the best product for his client.

It's pretty surprising how difficult it is to find someone to be able to service your hot tub!…read more We purchased a house with a dilapidated above ground hot tub. I never even opened it until Jeff got here to take a look. It was BAD. Jeff didn't skip a beat. He crossed every bridge to let us know what to expect, financially. Really appreciated that. He is knowledgeable and very personable. He even was able to get us a new cover! We have a few more visits from Jeff until we can enjoy the spa, but from the get-go Jeff has been on top of it.

Hot tub was leaking. Made appointment with Jeff to come and check out the hot tub which is an above…read moreground unit. He arrived and diagnosed the tub needing some replacement parts. Ordered them along with a new cover through him. Parts installed and found another issue. Taken care of and unit is up and running. Thank you Jeff for being tenacity and seeing the repair process to the end result of no more leaking hot tub. The new cover is great and the price was very competitive.