Not sure why the systems states I am from CA when I live in Circleville, OH…read more My parents have been going to R&M for years for their tires. This is not the same ownership. I had a flat and I purchased a used tire to match the tread of the other four. I asked the front lady to mount the new used tire, dispose of the old one, and put the spare back up under the SUV where it belows. I dropped my SUV off at 8:30 am and received a call at 10:30 am that it was complete. I go in to pick up the SUV and was charged approx. $53 for the mount and balance and they did not put the spare back under the car. I informed them of their mistake and proceeded to wait 30 mins. After this time I asked the lady how long it would be and she stated they were busy and she had no idea. I had someone pick me up and asked for a call when completed. At 2pm, no response so I called to inquire and received the run around about being busy and they will get to when they can. I asked for the owner Josh to call me because this was unacceptable. Kyle, the guy who does the tires, calls me to explain that they are busy and normally do not put the spare tires back. I explain I specifically made the request and was confirmed they would do it. He then begins to tell me of all the excuses for him not doing the job and tells me he has no idea when he will be able to fix his mistake. The owner, Josh, never returned my call and I just picked up the SUV. Me and my family will never return to this establishment ever again and I will be sharing my experience with all social media friends I can to help them from making the same mistake with R&M. Could not imagine my 70+ year old mother having to lift a 22" tire with rim and put it back under a SUV.

I have been taking my cars here for tires, wheel rotation, tire repair, and air checks for over 6…read moreyears. I find them very knowledgeable, dependable and professional. This place has an old school vibe. Not flashy like the big name stores but more hometown. I would recommend them to anyone looking for a first rate service.

I am a repeat customer from Columbus. Sending my vehicle by tow even to them. They are fair priced…read moreand honest. Also good mechanics.

the horror story would begin with my wife's beautiful 2011 hyundai santa fe having a terrible…read morewobble in the steering wheel when u got into 30 to 50 but then would smooth out once u got past that and could hold steady speed they at first talk my wife into the lug nuts wasn't on the tire they said none of them was on the tire to her even tho she drove it there! so she gets a program that will pay for the services because on my google review the owner made sure to comment back and say i needed to appreciate that because the car still wobbled after they told my wife it was lugs and studs $400 dollars they charged for lugs and studs for two tires btw at this point im ferious and feel she being taken advantage of!! so i now tell them i believe the passenger side axle is the problem me telling them.. so they replace it sound and wobble on driver side goes away now mind you the program was for $2500 so 400 for the studs is 2100 left i know they couldn't of charged that for the axle even with labor... remind you i'm suppose to be grateful for getting this program but them delivering a car that's not road worthy and she says we dont do unnecessary services to our community program even tho they did the axle i told them and then they just refused to do the other axle or even business even tho now im stuck with them and using this money threw the program with them...and they are saying goodbye thanks for the money threw prc and good luck getting the other side done they literally tried to say maybe its the inner transmission which i bought til i talked to other car mechanics and they said even if that was the case it wouldnt make the tire wobble... i only got hooked up with them due to steve mechanics behind marshalls and in the comments she made said i bad mouthed him idk (maybe my wife did) but obviously she has no idea cause all that man did was a alignment so idk how i ever talked bad about him ill say this i think they are in business with eachother and not in a good way!! please go some where else and read threw the reviews and remember as easy as u made account is how easy they can to keep the google rating at a 5 read threw speedys bs

I would like to acknowledge and thank Coughlin Ford for the fast EV car chargers they allow the…read morepublic to use on their lot. Their chargers are easily accessible. I have been surprised at the number of car dealerships that have installed EV chargers but then park used, non EV vehicles in front of the chargers so they are impossible to get to. Thank you Coughlin Ford for making traveling with an EV workable!

Great prices and had what I needed. Friendly staff. Speedy service. Was able to get a fast…read moreappointment.

I had an accident in February and had my car taken to Perfection One. I understood the amount of…read moredamage would take some time to repair. But in May I started getting the run around and hearing "our goal is next week to be done". I didn't get the vehicle back until August and then it had 6 warning lights on the dashboard lit up. They wanted me to take it like that! They kept if for another month and I finally got it back in September. The sliding door button didn't work; there are 2 globs of putty stuck on the carpet that can't be removed and scratches on the interior dash panel. Since there was no way I was taking it back, I kept it. Now in late September, my air conditioner went out and when I took it to a dealership, they found that the coolant line was up against the drive belt and wore a hole in the line. Without them knowing it was in an accident, they told me they have only seen that happen when someone has done repairs to the vehicle from an accident. That cost me $900 that they should take care of, but I will never take anything back to this business even to get the air conditioner repair done under their warranty. I would rather pay the money than to have to ever deal with this business again. If I could give them a negative star I would.

First, my experience with Kenny, the auto service advisor, was good. He was communicative when I…read moreconnected to check on my car and always transparent. What started in late April as a complete a respray of the roof, front, and rear bumpers of my E39 BMW M5, ended up being a replacement of both bumpers and a trail of poor finish and quality control work by the team assigned to my job. When I finally was summoned to pick up my car after about four months, I arrived to find a broken sunroof slide panel (wasn't that way when I dropped the car off), a broken fog light, a missing front bumper seal, a broken A Pillar cover, a poorly refinished front bumper and downright unacceptable pre-delivery detail. Even Kenny called out the poor quality control for the delivery and he quickly acknowledged all of the issues identified. After another month or so, I called several times to check on my car And was finally told it was ready for pick-up. I was unable to make it to the shop prior to close on Friday, so my vehicle was left out over the weekend. I was in the area of the shop on a Sunday, so I stopped by to find outside. I inspected my car to find a crack in the front bumper. I sent Kenny a text notifying him of the issue. On Monday, I arrived at the shop when they opened and again, spoke to Kenny. By this time, I ended up having to work with Codi, body shop manager. The did the right thing and ordered an OEM bumper from MAG, which took some time. In the end, Codi was absolutely terrible to deal with. No customer focus or awareness at all. You'd think after all this, she would be apologetic and understand, but nope! In the end, I check on my car and learn it's ready. Stop to pick it up and immediately noticed the sunroof slide shade is still broken and the fog light is still not operable. Kenny sends my car to the back to have the light addressed and tells me there is little they can do for the shade, which he stated is a known issue. Kenny parks the car in front, leaves it running and tell me it's ready. I walk out to find about a 2" scratch down my left rear door, which is suspect was intentionally don't by a pissed off member of their shop because of all that went wrong with my car. I was so made and frustrated that I didn't even go back inside. The only way to effectively deal with an experience like this is to not give them my business in the future and share my experience. I've had to take some time to cool off before penning this review, but hope it enlightens others.

These guys could do better work with their heads up their asses. 100 Don't go there for even the…read morefood they have next door. It tastes like they shit in it. Seriously though don't go there they might not put your vehicle back together all the way and cause you to crash and kill yourself. Not that I give a fuck about what happens to you it's just I don't like them.

This place is awesome! The people there are really nice and don't make you feel bag for knowing…read morenothing about your car lol. Nicest group of people you'll meet. They're pretty much upfront with you and don't try to gouge you on the prices. They're really good at working with you and letting you know exactly what's up with your vehicle.