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    Rushman Automotive Transmissions

    5.0 (1 review)
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    Services - Rushman Automotive Transmissions

    Auto transmission repair

    Transmission leak inspection

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    3.5
    (3 reviews)
    Auto Repair
    Responds in about 3 hrs
    3.0
    (42 reviews)
    Oil Change Stations
    Auto Repair
    Responds in about 40 mins
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    Recommended Reviews - Rushman Automotive Transmissions

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    2 years ago

    Quick response, fair price, very knowledgeable, referenced me additional repair places since he was full

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    Ask the Community - Rushman Automotive Transmissions

    How much does a smog check cost?

    A smog check is an emissions check. That is a service that is generally done at general auto repair centers or new car dealerships. At this time smog check are not required here in Central Ohio. Not like in some other places or states where you… Read more

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    Luke's Auto

    Luke's Auto

    3.6
    (98 reviews)

    I went to Luke's about a month ago, because I needed to get my transmission flushed. I was…read moreincredibly happy with the service. First of all, when you set up an appointment, you can request a loaner car, so that you don't need to wait there for the car, and I didn't have to miss work. I also saw a different rep ordering someone an Uber for a different customer because who didn't have appointment so there wasn't a loaner available. Secondly, I originally went in for a transmission flush. While I was at work, I got a text and email of the inspection they had done. The inspection was really easy to read, and gave me different levels of recommendations for other things that needed to be done. Some things were urgent, and some things were needed soon, but not urgent, and there were some things that were for maintenance only. On my lunch break, I called my service rep, and he was able to talk me through all of the things on the report, and explain things to me, because I am pretty illiterate when it comes to cars. I ended up also getting my drive belt replaced as well. But my rep made sure to let me know what the price would before I decided to go through with it. At the end of my work day, I drove my loaner car back to Luke's and picked my car up, and was on my way. Overall, the inspection report, and the loaner car I think is what really separates Luke's from the rest. When I've taken my car to get an oil change or the tires replaced at other places, i've always had to wait in the lobby and its a waste of time. I lost no time with Luke's and knew exactly what was happening to my car. Take your car to Luke's if you want incredible service.

    The issues started some time ago when Luke recommended power steering service to my vehicle. The…read morecost was over $4,000. It was so high that whenever I went in there for additional service later, the customer service rep would remark about how much they had charged me for the work. However, despite the high price, the power steering system there after failed. Since the repair was still under warranty, it did not cost anything other than my time to get it repaired, but the concern was they admitted that they had used non-OEM parts, which was surprising given how much they had charged. After the power steering system was repaired, I took my car in for a brake job. Once again, I noticed issues. I took it back and discovered that the rotors had warped because they again used non-OEM parts. Shortly after getting that issue resolved, the power steering system failed yet again and once more it was due to using non-OEM parts. During one of the many conversations about these issues, the customer service manager told me they fired the original customer service representative who arranged the initial power steering system. I was surprised they would fire a customer service representative over the wrong parts being used. Then it occurred to me that they might be paying their customer service representatives a commission, which would encourage them to upsell price while reducing cost. That would explain why they kept using non-OEM parts on my repairs even though their policy called for manufacturer parts to be used. I then decided to do a little online digging and found that it does seem that Luke's pays a sales incentive to their customer service representatives. Job postings indicate a wage range from $50,000 to $125,000 and state that job skills must include overcoming objections. This would imply that the polite and energetic customer service representatives are paid to inflate price, reduce cost, and sell customers repairs that may not be needed. That certainly appears to be what happened in my case with multiple repairs. After bringing these issues to the attention of management, the service level I received decreased markedly. Twice I reached out to the owner himself via LinkedIn and was told each time he would personally look into it and get back to me. I never heard from him again in either situation. The customer service manager at the location I use promised to arrange a rideshare to pick me up from my office after the car had to be towed after the last breakdown, but the arrangement was never made, leaving me stranded at the office after hours. I arranged my own rideshare to get to the facility and retrieve the keys to a loaner car that was to be on site for me only to find that no keys had been left, thus leaving me stranded at their garage after hours. I had to hire another rideshare to get home and then return to the garage the next day to get the loaner vehicle that was supposed to have been arranged for me the day before. I have since called Luke's twice and left messages on their voicemail, inquiring about my service records so I could understand what other maintenance might be due on the vehicle. My calls were never returned. Certainly, being greeted with a smile, having a nice lounge to wait in while cars are being repaired, and having loaner vehicles available for those who do not have the time or desire to wait on premises are all great! It seems that the clients appreciate it. But at the end of the day, what we all want is a car that is repaired correctly, using the right parts, and at a fair rate of labor. We pay tens of thousands of dollars for a vehicle and must trust that a mechanic will do the right job without taking advantage of us. By apparently paying their customer service reps to inflate pricing and use cheap parts, Luke's has violated this trust. All the customer service hypein the world will not change that fact, and as I can no longer trust them, I will no longer be a customer.

    Turner Auto Service

    Turner Auto Service

    5.0
    (12 reviews)

    I had a check engine light on in my truck. I knew it was something with the evap system. Over the…read morecourse of a year or two, I had made several repairs based on the error codes (a couple solenoid purge valves, a new gas cap, etc). The light would go off for a while, but then light back up within a few weeks. Eventually it was getting hard to start, so I took my truck to Turner. They found that there was a crack in the intake manifold, which a previous owner had tried to patch with epoxy, but that temporary fix was failing. That explains why I was having recurrent evap system problems. After quoting me on installation of a new intake manifold, they couldn't get the part right away and found a used one instead. I don't mind a used part, that saved me about $300. Pretty quick turnaround, too. Overall good experience, I would go back if having other mechanical issues.

    Word of Mouth and Facebook had brought me to this fabulous, black owned auto service business which…read morehelp me out with a auto check up of my car. I called and made an appointment and Miss Ebony was so very helpful asking what my car needed and very helpful to finding me the best deal. When I arrived at the shop, you just come in through the door and Miss ebony was there to greet me, offered coffee and water, this while being safe during the Covid outtbreak. So bring your mask! They are required! I was only there for about 40 minutes and my baby was rolling in no time. So tell everybody, Turner's Auto Services is here for you. Five stars!

    Tom and Jerry's Auto Service

    Tom and Jerry's Auto Service

    4.3
    (63 reviews)

    Since moving to Columbus in mid-2017, I hadn't taken my car to an actual garage, preferring to just…read moreget my regular oil changes at the usual drive-thru chains. But with an aging car that is starting to get leaks and other wear and tear, I knew it was high time to finally get an inspection. Fortunately, Yelp recommended Tom & Jerry's, and after taking it in and getting some substantial service done, I couldn't be happier with my experience. One of the great things about T&J's is that they text you a link to your inspection report, which lists urgent, not-so-urgent, and recommended items to address...and pictures of all of the problem areas. I was actually quite relieved that my car's main leak was from cracked transmission lines and not an actual failing transmission. Even if I didn't have some basic mechanical knowledge, it would have been obvious from the pictures that the lines needed to be replaced. Likewise, images of battery life, ride quality, and other factors all helped me opt to fix the more urgent service items. When talking to the technician over the phone, he never tried to sell me on the less urgent items (such as a loose sway bar), and the prices quoted were very reasonable. Ultimately, I spent $1200 on four tires, a new battery, a replaced passenger mirror (labor only -- I'd brought in the part), an oil change, the inspection itself, and the replacement transmission lines. It would be an exaggeration to say my car feels new, but there's something to be said for the peace of mind that it's been thoroughly inspected, and the key issues have been addressed. Given that I was dreading having to potentially shop for a new car, I'm especially glad for T&J's service. One minor negative that is nonetheless worth mentioning is that they don't have much of a waiting area, and there aren't any decent places to sit for awhile nearby (the Starbucks, five blocks away, is drive-thru only!). After wandering around the area for awhile, I wound up just getting a Lyft home. Not a big deal at all, but just be prepared to drop off your car and have a pick-up option ready.

    Wow! This place is a complete rip off. $140 Oil change and tire rotation?!…read more Scheduled online, for a Friday just an oil change and tire rotation on my '17 Camry. At 110K miles I've had one every 5K miles.I've paid an average of $40-$60 over its lifetime but.. never $140. There was no quote online or in person I was ever given, I was in no way expecting $140. I told them this at the counter, and they said they quoted other shops around and they're all there. Ok.. uh no. Regardless I'll never be back. No communication, drop off 8am, vehicle was ready at 4:30(not a problem necessarily, but an opportunity for sure).

    Don Hartman

    Don Hartman

    2.5
    (2 reviews)

    Great shop. Don and the guys really seem to be stand-up honest folks. They are a busy shop so call…read moreahead. They worked with my schedule as best as they could and I am very happy with the work. They are the only place that could get my tires properly balanced, and at a nice price too!

    In 2013, we purchased tires from this location as a result of a friend recommendation. Being from a…read moresmall town, we like to support local business. (Note: there is NTB, Firestone, Discount Tire, and 2 more major chain locations in our town.). We left the vehicle for the day an picked it up with new tires. The price seemed competitive (approximately $800 for set). The initial sale was reasonable & came with "free rotation". After the first 10k miles, I called for my free rotation and they could conveniently schedule it 2 weeks out & leave it (obviously "convenient" is used sarcastically). Clearly they didn't want you to use this service. So we opted to get the tires rotated during oil changes in lieu of the inconvenient option earlier noted. After 45,000 miles of the 80,000 mile tire (tread life limited warranty), we take it in to review the difference in wear & they don't want to warranty anything because we didn't rotate the tires. When we stated we rotated elsewhere & can produce the records, they replied "you can bring in the records, but it doesn't mean they rotated them". Really?! Side note: we got a hole in one that needed repaired shortly after purchase & took it in for repair. Their response to that was "we will fix the first one, but after that you have to pay for it." $800 and you can't swing $0.49 for a patch that takes 5 minutes to fix. With 5+ competitors in town, I would think they would embody the hometown vibe and give top notch quality service to sustain, but that's just me. Need tires? Then pick one of the other 5 that may support their product.

    Rushman Automotive Transmissions - transmissionrepair - Updated July 2026

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