They will smile in your face and take your money . I bought a car here and it arrived with mudd…read moreall over the seat . They botched the instalation of my hitch cut out so bad ,it looked like they used scissors to cut through plastic. When I informed Stephen Murphy I was un happy he avoided the issue for a whole year and then kept on avoiding the issue . The owner personally insulted me calling me a cry baby also telling me I wasn't a man . The owner also demanded to know what I did for a living and when I told him it was none of his buisness he also called me rude. I will never buy a subaru ever again due to the way I was treated by these people . With subaru five star service stops at the buck and I would recommend buying any other car. Subaru will treat you like dirt!!!!

After buying two vehicles and taking three cars here for service over the course of over 15years I…read morecan say that they mean what they say when they say they have HEART. Every time I'm there I am reminded of why I continue to take my cars there. Everyone there asks me if I need anything, have I been helped, how can I be helped. They never recommend services that I don't need, and if I have questions they take the time to show me the answers respectfully. Also I really appreciate their new service acknowledgement system. I can agree by text or call if I have questions. Super easy, convenient & technologically impressive.

This place is fine, but they're not always the friendliest. Recently got an inspection done where…read morethey had to do a thousand dollars of work on my car and somehow missed that there was a nail in my tire. There are better places in Oneonta.

STAY AWAY! I recently took my car into Monsers to fix the…read more"Check Engine Soon" light. After having them work on it for THREE different occasions, it still wasn't fixed, and they charged me $987 dollars for repair parts and labor, that never solved the problem. On my fourth trip back to find out what exactly was going on, John Bogart, the manager, said to me, "Well leave it here again and we'll see what we can do." NO! NO! NO! I then took it to Susquehanna Auto Repair and had it repaired for $78 dollars. The light has never come on since. MONSER BROTHERS is the epitome of a RIPOFF!

I did a bit of extensive homework for a person coming into this area with a rather unique, one of a…read morekind, collectors vehicle; what I could go wrong. ABSOLUTELY NOTHING!! THE VERY BEST diesel mechanics in the Tri-County area!!! Absolutely not disappointed at all!! Brian in the service department is absolutely outstanding! Odd, unusual, pleasantly surprising, and incredibly grateful experience, with this very unique dealership offering such an incredible ethical value system. It might just be the first time ever, in dealing with any dealership here on planet Earth, where the price point is oddly consistent and normal, to that of the areas independent competition, relative to proposed proficient technicality offered in the Broome County area. Thank you so much for taking such great care of Violet!!! 100% ALL GRATITUDE!!

I had an issue with my 2022 Chevy Blazer RS- I originally took it to the dealership i purchased it…read morefrom , their service department could not figure out what was wrong with it after 2 visits. I then called Botnick and was able to get an appointment right away and after having my vehicle for the day they figured out what was wrong. They ordered the parts immediately and my car was right back in the following week and repaired. I worked with Chris, who let me know what was going on at every step. Very professional, kind and courteous. I will for sure be using Botnick and their service team for any future problems, or new vehicle purchases. Thanks so much!

Best mechanic in town, they've been there a long time and don't need to advertise they have a great…read morereputation locally.

Definitely one of the best experiences I've had getting work done on my car…read more I'm always nervous that I'm being up sold at car garages, however I didn't get that going to Morris Garage. After picking the car up, I was able to talk to Pete who was an awesome and personable guy! I would highly recommend, and I would definitely return if my car needed anything.

Excellent , honest, reliable friendly . if they can't do the job , they will tell you the best…read moreplace to go for the work . I would recommend

Wonderful old style car repair-- our mechanic made a very quick simple fix on our AC and declined…read moreto charge us. Next time we came in for a different issue and they fixed it, called when it was ready and their price was very reasonable. Sweet staff, highly recommend.

Me & my wife was in Coopertown for the World Series Gala but didnt make it because we blow a tire &…read morehad to have it towed couldnt get wheel lock off to Royal Hyundai 20 miles away.Anthony was the serviceman we delt with who was very helpful with our situation.we were strained in our motel which they accomodiated in picking us up.Thanks everyone involed in our sitation. Yours Truly Walt & Linda Counterman

My retired father got brand new tires on his car. After…read moregoing through every route possible he was told he has the wrong size tires on his car. That means Royal Hyundai and their team put the wrong size tires on their car. Steve Harris the owner told my retired on a budget father " buy 4 new tires and we will install for free" No Steve Harris that's not going to work. Your dealership put the wrong size tires on my fathers car. Now you want to make more work for everyone because we will take the legal route to make sure my father gets his new tires in the correct size. This wasn't his fault or responsibility. But it is your responsibility as a business owner to make it right.

I drive a VW Bug my check engine was on and i needed help so i could get it inspected. I took my…read morebug to 3 different shops on Front St. In Binghamton and was told by each shop they could not work on my type of car, i then went to Auto Zone so they could scan my car to at least find out what was the issue . WELL... they scanned it went back into the store started looking up the part it needed only for them to tell me that they COULDNT EVEN ORDER THE PART. So tucked away on Front St. Is a shop with gorgeous painted cars and trucks in the parking lot that i admire every time i pass this busy garage, i pulled in spoke to Alex and his staff ....(they are ALL AWESOME!!!) long story short they ordered the part needed repaired my Bug TO PERFECTION !!! I WILL NOW BE A LIFE TIME CUSTOMER FOR PROFICIENT AUTO thankyou every one there you all are GREAT!!!

This will be my third time, second vehicle I've brought to Proficient. Just an inspection and oil…read morechange this time, same as last, but first my Altima needed an AC compressor. The work was well done at a decent price, and the air blows COLD! This time it's my Rogue. It's nice to know I don't have to worry. My car is in good hands.

I give Matt's Auto 5 Stars because from the Second I Called and asked my questions regarding my…read moreVehicle, they explained it very Clear to me. Their Communication with Problems and how things work in General is Absolutely Professional and Amazing. They helped me understand, because I'm your typical girl. I don't feel like I got "Ripped off" they actually pinpointed the Problems and told me the things that needed to be done, and how to do it and how much it would cost to do it. They were very gracious with us being Late. And they were just super nice in General. We won't make it a habit, but I did get out of work a little later than expected. And they were Very Patient with My Husband and I. I made my next appointment with them and it was an Honor doing so. In fact, I will be coming here for all my Automotive needs. Also I would just like to Point out that that is the CHEAPEST I HAD ever had my tires put on!! And the Fastest!! One time I sat for a little over 2 hours at Mr. Tire. And 1.5 hours at Monser. I dropped my Car off at 9am and we received a call back saying the work was all done at 10:00am!! Phenomenal!! I also like that the first thing they did was take it down the road and test drive it. Every time I brought it to my other places I NEVER seen them test drive it, even after the fact. I feel like I was made a Priority there and they treated me and my Car with Respect. And it was Fitting To Us Financially! Thanks Matt Auto!!