Excellent response dealing with my Honda recall. Special thanks to Cecilia Thompson in responding to a scheduling error. In my visits to the service department I have always found the staff to be very accommodating, friendly and helpful. read more

Was told my car would cost $3,200 to fix and it cost me over $6,000 and I had to bring it back five times. Be very careful dealing with these guys. read more

This is one of the best Honda dealerships anywhere. The sales force takes the time to get you what you want at a good price. Other dealers often do a bait and switch. Scoville-Meno treats all with respect ! They also support their customers after the car is bought. They are always willing to assist whenever something comes up. They really support their customers ! read more

I put a $50 deposit on a Honda Civic. I let the salesman know I definitely wanted it. When I stopped by a couple days later, the car was still in the back of the lot and hadn't been cleaned at all. I ended up going to another Honda dealer and buying a car. I called the salesman at Scoville-Meno and asked why the car I put a deposit on wasn't cleaned up at all and was filthy inside and his excuse was he went home at 7 and didn't have it go thru the service department. Two weeks later and still no $50 deposit refund. I definitely would NOT recommend this dealership to anyone. read more

I'm going to preface this with the fact that I'm the kind of person that loyally brings their vehicles to the dealership for maintenance & repairs. The last dealership I dealt with in Colorado took care of 2 cars over a ten year period with zero issues. This is the second dealership in less than 2 years in New York that has made me feel like I was being ripped off and taken advantage of. The first couple of times I brought my car in, they were great. I had high hopes that this was the spot for me. This last time though, I 100% felt ripped off & taken advantage of. On my last visit in September for an oil change, everything was fine with it, mentioned the spark plugs will need to be done with the next oil change. The most recent visit, suddenly my rear brakes are worn down to metal on metal. In four months, they went from perfectly fine to "a safety issue"? Now, the car is idling rough, there's a rattle coming from the engine that wasn't happening before, & it's pulling hard to the right, which it also wasn't doing before. Incredibly frustrated & disappointed is an understatement. I hope that the grossly overpriced brake job & subpar labor was worth the loss of business. read more

Didn't sell me a battery I didn't need! Such honesty. Will definitely go to this dealership in the future.

I've been owning cars and motorhomes for 30 years but this was the worst experience ever. Disrespectful, condescending, rude and gaslighting. I have a 2014 CRV which I solely use to when I travel with my motorhome, so I tow it behind. I hadn't traveled in over 3 years so the battery went flat at some point and with it came a fault in the audio/settings system. I tried various YouTube hacks (software resets) but they didn't work. As I am preparing to travel again I finally made an appointment (waiting time 3 weeks) for that fault and also needed the battery charged or replaced, oil change and a tire with a slow leak checked. They called me at 3pm to pick up the car, oil change done, battery recharged, no tire leak found and for the audio system I have to come back the week after (why when there are 2h left in the workday?). I come back, drop off the car, again explain that the fault arose when the battery went flat since it's only my tow car, I briefly mentioned the special (after market) audio cut off switch but no one seemed really interested in what I had to say and they were kind of blassé. I came back in the evening to pick up the car and while the radio was working again, now the audio cut off switch wasn't. This switch is needed when towing the vehicle. I went back inside and they didn't understand why I had a switch or what it was doing or why I should need it in the first place (note: p. 236 in the owner manual states a procedure of pulling a fuse before towing the car, then replacing the fuse at the end of the day; this fuse pulling can be avoided with the Blue Ox cutoff switch). I was trying to explain what it was for but they did not understand saying that there shouldn't be any draw on the battery even when towing the car. They also told me that they had rewired the whole thing between battery and audio and trailer brake, replaced a fuse and pulled another one. I had owned the car with the motorhome setup for 6 years and had traveled extensively and there was never an issue. While I didn't know the technical details of why things were wired the way they were, I knew everything had been correct and for a reason. Only the ScovilleMeno Techs thought they knew it better. And rather than inquiring if there was a specific reason why it was wired differently, they decided to take matter into their own hands and change everything up. And then the scheduler tells me that the CRV is not meant to be towed! And when I was trying to read him the respective chapter in the Owners Manual he keeps interrupting me, literally every single sentence. Then he offers they can change the wiring back to what it was but I'd have to pay for it. I said we'd see about that. A little while later he calls me back and while he stopped short of apologizing, he did give me a new appointment, again a week later to fix the issue. Dropping off the car a 3rd time I am directed towards the tech who then tells me I had never mentioned that the car was being towed. "Maybe you thought you said anything but there were 4 guys in here and no one heard you say that". Speak of gaslighting! I know I had mentioned it since it was the very reason why the car had been sitting at home eventually draining the battery which caused the fault! When I started to reply he cut me off and when I asked him to let me speak and show some respect, he told me to show him respect if I wanted him to help me. I was so stunned, for a moment I didn't even know what to say but I certainly felt like taking my owners manual and slapping him in the face with it. The rudeness and condescension from this guy are something I hadn't even experienced in working in a male dominated upper management career for 20 years where women were in the single digit percentage! I asked to speak to the owner and eventually they worked on my car - only to revert everything to where it was when I dropped it off, meaning the audio / setting system is still not working. Except now I was $340 lighter. And btw. the slow leak in the tire is still there (they said the "couldn't find anything"). Again, the disrespect and open rudeness and even the gaslighting are something I had never come across before. I'm not sure if it was due to the fact that I am a middle aged woman or that my car is now 10 years old (Honda doesn't sell any flat towable cars any longer) or that they went on the offensive because otherwise they would have to admit that they really didn't know what they were doing, either way, this behavior and treatment is beyond unacceptable and reprehensible! read more

This is the first Honda I have bought and I am delighted with my 2025 Honda CRV. I have had 5 vehicles from another dealership and went to them first, basically all they had to do was make the experience positive and I was ready to buy- that did not happen. I was greeted warmly at Scoville Meno by Matthew Huestis who took the time with me reviewing my options. Matthew was up front and informative, answered all of my questions and did not pressure me. Matthew provided me with an enjoyable no pressure sale, oriented me to my new vehicle and I am delighted with my first Honda! read more

Best experience I've ever had at a car dealership in my 40+ years of buying, leasing, trading etc. Joe was fantastic. Transaction was seamless. This is my first Honda, but based on this experience, it probably won't be my last! Love my new HRV! read more

I've had nothing but great experiences with this business, they care about their customers and safety. My used vehicle that I bought is phenomenal. I highly recommend Brandie Ruby for a used or new car.. she can definitely get you a great deal!! Here a picture of my new car!! read more

Scoville-Meno Honda - 2015 Honda Fit - Car Dealers Near Me - Oneonta, New York

Not only did they rectify an airbag recall issue, but they also accommodated us for an unscheduled concern about our Honda which they fixed the same afternoon. Professional and courteous communication. They were very clear with what to expect and we ended up driving our car back in less time than we thought it would take. We will definitely use this company again. -AH. read more

Kind, respectful, quick and easy service department and affordable definitely will be going back!

I would recommend that, if you are going to buy a honda, don't buy from Scoville Meno. Honda prices are pretty much the same price at every dealership so you would want to work with one that has good service. I have a had a number of recent issues with my accord and their service department was very poor in getting my car repaired and even worse in communicating with me. They also tried to get me to pay for service that was not needed. read more

After three weeks of appointments, my car is still not fixed, and the service department made the problem much worse than when the car first went in for service. Frustrating experiences. read more

I can always count on wonderful customer service from the service department! If I call with a tight time frame they are happy to find a way to squeeze me in. Irwin is so friendly and accommodating! read more

This Oneonta N.Y. Honda dealership and the Honda corporation have little to no regard for the customer. I had to trade in my Honda Fit because it had that dangerous/explosive air bag. I received notice of this life threatening defect from Honda Corp. 3 months before the dealership was able to repair the defect. I was encouraged to take a chance on severe bodily injury by continuing using the Fit until they could fix it. I turned this idea and agreed to buy a Honda Civic. I was given no choice. They made NO attempts to make up for my inconvenience and instead treated me repeatedly in a hostile manner. I do not like this car and several days contact the Honda dealership. I wanted to trade the civic for a new Fit. I sent my request via the web and received no response even though the site said I would receive a quote in 48 hours. I called and talked with the sales person Nick whose card was in my Civic closing papers. He said their computer wasn't working well! He said he would get back with a quote. Several days later Bob another salesman called me correcting me and informing me that Nick wasn't my salesperson and I should be talking with him. I think they all forgot that I was a customer and not an employee, He quoted me a price etc. for a 2017 Fit and we made an appointment for the following Monday. I arrived and he presented me with a quote that was twice the monthly payment he had stated over the phone. I asked him twice if he could offer me a deal that would be the monthly payment that I had with my original Fit. He was just smugly saying no and wasting my time. I told him that he has just lost a customer! He said I know. read more