I placed an order for a Dell Inspiron 17R screen replacement on their website. I didn't hear anything from them for 2 weeks. I emailed and left them a message, but nada. I was getting ready to file a credit card dispute when I finally got an email saying that the screen was backordered but would be shipped out via USPS Priority. I got it three weeks after I ordered it. It arrived in good shape and I followed the directions in a youtube video to replace my existing screen. Apparently, I didn't plug one of the connectors in properly, so it didn't work the first time around. Had to pop my laptop open and go through all of the steps again to find my error. It worked the 2nd time around, so I'm happy and satisfied to have revived my laptop--much cheaper than buying a new one. My one recommendation to them is to let their customers know if they're out of stock of something and that they'll need a little time to fulfill their order. Good communications are a must! read more

I ordered a screen on 3/17/21,it states that an email would be sent out when shipped,and 5/7 days for delivery,now a week later I still haven't got anything from them,I have wrote several emails asking where my screen is at and no reply read more

I was hesitant to try this but the video looked easy and the price with tools and delivery was more than reasonable. I am happy to say I just replaced my laptop screen at my kitchen table in less than 30 minutes with only what was delivered in the box for $81. I'm so stoked! read more

Screen Surgeons - Replaced my own screen in 30 minutes. - Computers Near Me - Tucson, Arizona

Screen Surgeon's are a godsend! My daughter has a Samsung Chromebook 3 and accidentally broke the screen on Sunday. Usually when I see things like that I think that it's beyond me and I think it's unfixable or will be pretty expensive to fix. So I started looking up cheap chromebooks to replace the broken one. But then I decided to look up if the screen could actually be replaced on YouTube and they were showing how-to's. The video I came across had a similar crack like my daughters so I was optimistic it can be replaced. Thankfully they mentioned the website to go to, screensurgeons.com, and so I did. Pretty straightforward in the video and website on what I needed to look for to order. We got the screen and toolset today. It was so easy to replace and now I have a happy daughter and a happy mama!! Thank you so much for providing the video and how fast you sent my order. I will definitely use y'all in the future and tell my friends and family about y'all!! Thanks again! Plus it comes with a 2yr warranty! read more

These guys are great! Fair price especially with the video, fast free shipping,tools and a two year warranty on my item ! Thank you for your great service and patient staff. It's also nice when you get an acknowledgment to your email immediately with answers before the end of a business day! read more

I have been searching for a screen to fit Dell 17.3 Studio. A hassle of a creen to find that will match right with out the missing pixels. I looked for two months. All low quality stuff. Saw these guys in the searches but did not trust it. But last week I wrote them with my screens numbers. Next day got the screen info emailed to me. Easy to order. Had it three days. Packaged well. 100% Right. Got my info back. A thousand thanks, Lauri read more

I stepped on my computer and the screen stopped working. I was going to buy a new computer but then went on Youtube and found these guys...replacing a screen might be easier than I thought. The video made it clear how to figure out what I needed to order, how to take out the old one and install the new one. I live in Hawaii and ordered the screen on Tuesday. I got it on Friday - $88 for a lenovo Y480. I'm a woman who always wanted to think of herself as a techie....I can't tell you how easy this was and my boyfriend was quite impressed :) Great job guys; from the marketing on Youtube, to the quick delivery, to including all the tools needed to get the job done!!!! read more

,I can across Screen Surgeons after I had attempted to have my hp laptop screen replaced locally. I was given one estimate of at least 300.00 and a low of 225. The bezel on my laptop was easy to remove and the 4 screws holding the screen. I mistakenly ordered the wrong screen and with the help of the support provided by them I decided to send my computer to them because I felt if I encountered any additional problems which in my case was correctly attaching the power strip I would add additional cost. Locally the repair shops seem to feel gouging the customer the norm. I encourage those a bit more handy to not be shy contact them directly let them pick the right screen. If you fail you will still be way a head of the estimates local shops give. The cost for labor is 75.00 which includes shipping. The repair process of shipping repair made and subsequent return is just under 2 weeks. To order just the screen takes less than 5 days. read more

I sent in my laptop to be repaired because the touch screen feature no longer worked. When I received it the note said the touchscreen feature was working. It wasn't. They returned to me a different, smaller battery charger than the one I sent with my laptop. The inadequate battery charger caused my laptop to stop charging and now it will not turn on. :( read more

These guys are my heroes! I was concerned I was going to have to buy (or rather my son was going to have to pay for) a new Dell Inspiron 15 3000 series when he cracked his screen. I was very annoyed! I started looking online for a solution and found Screen Surgeons. I had no idea what I was doing, but via their tutorial video I was able to identify the new screen I needed. I ordered on Friday and received it on Monday and followed the video again to install. The cost includes shipping and was $76 So far, so good! Super easy! read more

I live in Tucson and asked it I could pick up the part today. Told yes and given address. When I arrived it is a Mail Box store that does not stock or have computer parts. The address I was given is just a mail drop. They may be good at mail order but bad at pretending to be brick and mortar. read more

These guys are terrible. I ordered a laptop screen on Monday. It wasn't till Thursday that they messaged me to tell me they needed a reason why my card address and shipping address were different. Apparently they've had fraudulent orders 'exactly like that'. After I told them I had just moved and to send it I got no reply. Several days later I asked when I could expect my laptop screen and was met with the same question about my shipping/billing address. They created a huge hassle for me. Rather than trying to fix it they just sent my money back and said 'sorry it didn't work out'. STAY AWAY. read more

These guys are great. Watched their YouTube video and realized just how simple the replacement would be. This was after people told me it would be cheaper to buy a new laptop (only 1 year old) than to repair. Screen was simple to order, only $81 with shipping and they include the tools I needed. Arrived in 2 days. Took me less than 30 minutes with no previous experience. Works like new. Love it! read more

My Toshiba Chromebook screen started to flake out and I needed a replacement fast since the visible part of the screen was getting smaller and smaller. I usually check Amazon first but the third party reseller who claimed they had the part had terrible reviews. Plus what they were selling for my Chromebook model was not a true HD screen like what my Chromebook has. After additional research Screen Surgeons had what I needed and at a fair price. Fast shipping and the tools included made the replacement so much easier. read more

A very relieved and humbled thank you. These guys are awesome. Screen Surgeons saved my Chromebook. The Youtube video walked me through the steps perfectly and I was able to heal my Chromebook with your assistance. I only wish I had recognized the difference in the screens. Note to folks: there are glossy and matte screens. My package got here super fast too. Didn't really miss a beat! Again, thank you, Screen Surgeons and thank you for all you do! read more

Quick shipping, excellent packaging. Video instructions were perfect. The local computer fixit shop wanted to keep my laptop for 5 days to replace the screen! Super easy, saved time and money. read more

New screen was good, instructions for installing (along with free toolkit) were easy to follow. Would have been 5 stars except for the fact that they told me it would take at most 3 days to deliver. After 2 days of not even receiving notice that it had shipped, I inquired and they said the screen was on back order and it would be another week before they shipped it out. Nothing on the website mentioned the screen being on back order, and I would have certainly purchased it from somewhere else if I had known that, so I felt quite mislead. After telling them this, I was hoping they might try to make it up to me somehow, like by giving me free overnight shipping or a partial refund, but they said they couldn't do anything to make the situation better other than cancel my order and refund my money if I wanted to. Quite disappointed by how they handled this. Definitely inquire about whether a screen is back ordered BEFORE you order it or you may be waiting a lot longer for your screen. read more