Highly recommend this company. He was on time and was prompt with execution and very flexible to…read moreaddress few other issues in the house.

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

Tile Experts installed a zellige backsplash for us and the whole process was really easy and…read morestraightforward! I sent dimensions and a site image and was able to get a quote without a site visit. Our installer was very detail oriented and discovered our wall was not completely flush, which meant that the tile at the top of the wall would be a slightly different width than the one at the bottom. We discussed different strategies for approaching this problem. The zellige we received was also highly variable in quality and color. I asked our installer to pick out the tile in the best condition since we had ordered 10-20% extras and were very happy with the results.

We were looking to update our fireplace and entry way tile as a kick off to our next remodeling…read morephase - we were hoping to go from ugly brown tiles to a nicer marbled white herringbone tiles. My partner and I even made mock ups of the design we wanted to achieve. Noe was responsive over text when taking down our requirements, giving quotes, and estimating how much material we should purchase which we purchased on our own (though we might have over purchased our material by 20%, I'd much rather have extra than not enough!). Noe handled the tile and grout pick up when it was ready for installation day, and took care of the misc material purchases (finishing metal edge trim, tileset/cement, etc). Adrian and Luis are fantastic installers. Adrian's communication was really top notch (he kept us informed and updated often) and ran through options and recommended solutions when we encountered a bit of a snag with our subfloor and evened it out for us (we wanted to elongate and cut the corners of our rectangular entry way tile). Luis' tile work also really great. His cuts were clean, tiles were even/level, spacing of the grout lines were pretty even as well. I've had tile work done through a general contractor before (they had some rough cuts and some pretty bad tile lippage leading to uneven surfaces) - their quality is nothing compared to Luis' work, our entry way and fireplace with the herringbone pattern looks so good and it matched our mock ups very closely - they really brought our vision to reality! The three of them Noe, Adrian, and Luis really do live up to their company name as Tile Experts and they are very competitive with their pricing. You can check out the before and after photos (just ignore the ugly carpet in the pictures, we have not replaced it yet!) We are really happy and impressed with the work they did for us and would go back to them for any future tile work.

Mario is the best. He is not just a tile guy; he is an artist with a great eye and a perfectionist…read moreapproach to his work. My kitchen contractor brought him in for our kitchen backsplash, telling me that Mario is "the best." We paused the job until he had time for us, and it was completely worth the wait. Mario used hand-painted, often uneven tiles to create a backsplash that was perfectly laid out and totally symmetrical. He listened to my thoughts and explained his ideas clearly as he worked. When I had a suggestion, he incorporated it into his layout by minutely adjusting the grout work. When we faced a hiccup because I hadn't ordered enough of a certain border piece, he rethought the layout to create an even more successful design. In addition to his gifts, Mario is a lovely person and a pleasure to have in the house. I couldn't recommend him more highly.

Mario is not just a tile layer, he is a craftsman that has an artistic style and appreciates the…read moredesign features and challenges of a project. He did a fantastic job on our bathroom shower and tub project, and helped us address some of the barriers that existed to get it right. He has a professional approach to the work. He had us lay out the look we wanted, we discussed the problems with the prep that had been done by someone else and develop a plan to address them. He even addressed some the of the gaps in the wall we had from the demolition of the shower that were not a part of the original job. The outcome was so well done, that we asked him back for a second bathroom. It had been quite a while since I purchased the tile and created a plan for it. I had a difficult time finding someone that appreciated the beauty of the tile and also knew how to work with glass and variant shapes to develop a clean versus rustic look. Mario and his worker did a great job. Admittedly, it wasn't an easy project, since there were a number of cuts required to make it look right, but he had the skill and interest in seeing it through. When we use our show and tub now, it feels like we are at a high end resort! We are very happy with the outcome.

I loooove my new Floor Store Richmond kerastan floors. What an enormous improvement. Excellent…read morecustomer service from experienced, expert David Shapiro and energetic, upbeat Amethist LA Rose. Quality, value and dependable.

Amazing customer service from start to finish and great pricing. I recently worked with Amethyst…read moreand David on 2 different projects and both were perfect. Fidel did the installations ... fast and a great eye for detail. The installation department were efficient and made things happen quickly working with me on my schedule.

Nice person to talk to about the service that he can provide for me I learned a lot about…read morecountertop and what should I do before I start the job

This place is the BEST. Armando and Jesse were amazing and…read moresaved us. We ran into some trouble in our old house and thanks to them we were able to fix things right up. Highly recommend!

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

OMG Andrew is an excellent artist and communicator & his work is truly meticulous. I plan to hire…read morehim again for another tile project in my home.

Had Avto remodel my bathroom. One year 3 months 3 tiles cracked. I asked Avto to come and repair…read more Avtos reply he only gives 1 year warranty. He can look and give me a new quote. No honesty or ethics from this guy. Not even let me look and see so we can work out something. If I have to pay him to fix his mistake. I'd rather hire someone else to do a better job.

Extremely happy with the floors, tub shower and shower tile work - toilet and accessories…read moreinstallation. He was timely, professional and CLEAN. He cleaned daily. I recommend Avto highly and would hire him again. Thank you Avto! Michael and Lisa Booker

We hired Crow for our kitchen remodel because he had a wealth of experience as well as an eye for…read moreaesthetics. He was an excellent communicator and outstanding at his craft. He came up with good ways for some additional savings. Any kitchen Reno is grueling but Crow brought terrific energy and skill. We were so pleased with his work that we hired him for 2 additional projects.

Crow just finished renovating our bathroom. He is everything you want a contractor to be: highly…read moreskilled and meticulous, shows up on time, good communicator, problem solver. He is conscientious about budget and will discuss different options and tradeoffs. Our project actually came in a bit under budget. Crow has fantastic design skills and the experience to know what will work best. He is happy to offer design advice if you want it or need it. He is a pleasure to work with and I couldn't be happier with how great our tiny bathroom came out!