I was searching online for a fluff and fold laundry service for a short term rental…read moreproperty that I help my daughter manage, ideally one that did pick up and delivery. When I went on The Laundry Spot's website I saw that they offered this service so figured I'd give them a try. I had a few questions so I called the number listed on the home page of the website, and the woman who answered referred me to another number for the pick up and delivery service which turned out is also listed if you click on the "delivery" link. I got an answering service and left my contact info and within minutes, James the owner called back and answered my questions and walked me through the process of setting up an account so that I could do the online scheduling myself. There were 3 convenient windows of times to select from for both pick up and delivery so I scheduled pick up between 8am-11am on Tuesday and delivery during that same timeframe the next day. I got a text a minute or so prior to them arriving both times and they were both within the scheduled timeframes. Since the home was unoccupied those days, I was able to text them the temporary door code I set up remotely and allow them to pick up and drop off inside in the entry way. The laundry consisted of two full sets of bedding, several towels dish towels, etc. All came back perfectly clean and nicely folded. Online I was able to select the type of soap (or even provide my own if desired), optional softeners, and add any specific instructions such as cold water, gentle cycle etc. I am so thrilled to have found this service! Since I'm a big fan of USEFUL technology, I'm very happy that I can do all of the scheduling from my smart phone, including paying the invoice. I was initially apprehensive about providing my credit card info and wanted to be sure the info was encrypted and secure. The owner, James, patiently explained to me that he's partnered with a few different technology platforms in order to make it possible to do all of this online, so it's all very secure and tested. One thing to note: because of the way the various platforms are linked, you see different URLs when you schedule versus looking at your account versus payment, but after it's set up it's a piece of cake. And best of all, the laundry comes back beautifully clean and nicely folded without me having to do a thing (I have back problems) so this is a wonderful solution for me. And the pricing is incredibly reasonable. I highly recommend trying this laundry service and supporting a great local Austin business!

Just tried this spot another shot and I decided I'm never coming back. It is extremely expensive…read more To start the big dryersif is 70 cents for 9 minutes, and 70 cents for every 9 minutes after that. The small dryer are 50 cents for every 9 minutes. I didn't know laundromats were for rich people now. This is a shame because I've been coming here for years.

Download the app - no need for cash. Clean, easily accessible machines! Fast turnaround.read more

This place is very clean,, a little expensive per load, but quality cost money. A very nice lady…read morewho was cleaning up the place showed me how to use the machines which was invaluable to me.

DO NOT SPEND MONEY HERE!!!…read more This is truly a terrible location to wash your laundry. As stated in many other reviews, you need an app to wash your clothes. Which btw if the WiFi is down, EVERYTHING and ANYTHING is down. No Wi-Fi means the machine will not work meanin you can't do laundry n now you have to stay cuz you added money to the damn app. Staff didn't help, all they do is "‍ idk I'll be back on when it's on‍." As they are still trying to ring in customers knowing their stuff doesn't work. Not to mention like 75% of the washer and dryers in the places are "Employee use only" meaning if u get there on a busy time, then ur really fucked. Here's my advice, the money you want to spend here use it somewhere else. I honestly should've stayed with Sip N Wash on 2818, who give MUCH better service and the rates are flat. "Gr8" Laundry- Cold-$4 Warm $4.50 Hot -$5 Sip N Wash- Cold- $3 Warm-$3 Hot-$3 Everything here is not worth the headache, nor the poor service. Please save ur time, and ur energy somewhere else.

I like the convenience of using the app for the machines. However, their soda and snack machines…read moreonly accept cash, no electronic payments. Also, the bar and stools provided do not match up; I'm a tall person but I felt like a kid sitting at the bar, which is where the outlets are if you need to charge your device. When I moved to the lounge chairs, they are old, with a lot of the covering stripped of, showing the fabric underneath, and when you sit in them, there is no practical padding left, and you sink to the boards underneath. They advertise themselves as a replacement for Harvey Washbangers, but they fall well short of that mark. On the plus side. The lounge chairs are an easy fix, as is having their vendor replace the soda and snack machines with units that accept electronic payments. The only difficult part would having the bar lowered to a reasonable height. In short, not as pleasurable an experience as Harvey Washbangers (even when I didn't get food or drink), but a serviceable laundromat, if they will make minor changes.

90% of machines don't work for being the only laundry mat in town you would think there machines…read morewould work. Coin machine also does not work

This is a new business by the looks of it. Clean laundromat and restroom. The outside is another…read morestory. Tobacco products all over the parking lot. Seems as though everyone in town parks here and throws their dip on the ground. The owner should have the parking lot sprayed down at least a couple of times a week. You can pay with quarters or you can get the DexterPay App and pay that way. The app charges a lot more though. Definitely the nicest laundromat in town. The address keeps showing up as E Milam Ave but the actual address is 1529 Milam Suite A. It's in the same plaza as Stoney's Liquor, across the street from Tractor Supply.

this place is terrible most of the washers are broken and the soap dispenser area of the washer is…read morecaked and dirty not well kept at all

I rarely give negative reviews until I try a business a second time. There will not be a second…read moretime for this laundry. The soap dispensers are absolutely DISGUSTING! Various machines are out of order. They all stink. If they would simply take the time at closing to open all machines and let them dry out, it would help. Restroom was not available. Pictures attached are of the moldy filthy soap dispensers.

Very clean laundromat, Brand new machines. One of two excellent laundromats in town. The only…read moredownfall is no customer service on site you have to contact an answering Service and wait for the owner to contact you. No refunds on lost money or machines. Very inconvenient to have to go through answering service and wait for a Credit on a machine.

Makes sens e there's no customer support. Who would need it Gerald ? We are in 2022. It costs…read moremoney to have someone stand i. There all day waiting for you to mess up somethin

This place is absolutely terrible. I always try to avoid this laundromat unless I'm absolutely…read moredesperate to wash my family's clothing. I don't recommend them to anybody. Their ATM machine isn't guaranteed to work and even when the laundromat is at fault, they are never taking responsibility. I hate this place with a passion. You're better off driving the extra miles and going to Wash Haus in College Station.

Machines to wash car mats and oil rigger clothing . All sizes of machines Takes bills or quarters …read more Dryers cheap. 5 bucks big machine. Safe to be in after dark.