Have taken the computer here twice for repair (it's a 2011 Macbook Pro so it's getting along in…read moreyears). Works like new since the last trip in. They respond readily by text or call, and they seem to know what they're doing. Nice to have a spot right on the Commons where you can get tech support.

I've been here twice with two different MacBooks. The first time I needed my screen replaced. I…read morewaited a few days for them to order the parts and then was given back a MacBook with a dented screen. When I complained saying I didn't agree to pay for a damaged product the guy reminded me that I had already signed an agreement (I did, but that doesn't make it right) and that all sales were final. A few years later I came with a different MacBook that wasn't charging. I was told over the phone that it would be hundreds of dollars to fix. So I declined their business. I then went over to Ithaca Mac Repair who told me all I needed to was to clean the charging port with rubbing alcohol. Overall the customer relations were horrible, and they did not do quality work whatsoever. Mabe no one will ever see this review because of the messed-up algorithm, but if you do please don't give this shop your business it's not worth your time or money.

These are the best mobile device repair techs in town. Don't be fooled by the hole in the wall…read moreappearance of the shop, these people are like old school computer repair techs, not fly by night mall kiosk guys. They take the time to really understand how all the latest devices work, and they do an amazing job of fixing them. On top of all that, they care about their customers, and really give you the best deal they can, while maintaining quality. And they don't try to up sell you on unneeded repairs. I went in for an iPad Pro 12.9 screen replacement, which is no easy task. They did it perfectly and in a reasonable amount of time. 5 months later, the screen had an issue that turned out to be a manufacturer defect, and despite it being out of warranty, they would not let me pay for labor on the second repair. Stand up guys, great technical skill. I would definitely take any device I had to them again.

I didn't actually have work done here, but that speaks to what a good business this is. I came in…read morewith a defective keyboard/sticky keys on my MacBook. They easily could have taken my $300 or so for a new keyboard, instead the employee made me aware of an extended warranty I was eligible for, and recommended I send my MacBook into Apple. I ended up getting the repair done by Apple free of charge, and am very grateful that they didn't take advantage of me. Will be going here for any future repairs and recommend it to all for honest service.

Pleasantly reliable and phone knowledgeable staff. Fair pricing. Located in the Ithaca mall…read more Just not new glass protection replaced on the I phone. 27$ Walked in done in 5 minutes. If they had more phone and accessories inventory I'd give them a fith Star.

The screen on my iPhone 11 died and Apple was going to charge me a fortune to replace it. I went to…read more"Tech Express" at the mall in Ithaca and had great experience there. Staff are friendly and the owner is very committed to building good relationships with customers in the local community. I highly recommend this business! Martha Fitzgerald

Great stereo store I have been going to since I went to college up this way. I often stop by when…read moreback in town visiting friends. They may not have the huge selection of Best Buy but they have a nice selection of tvs, stereos, and speakers to fit just about every need and price range. And the prices are just as good as best buy. The guys there are about a thousand times more knowledgeable than any of the "geek squad" folks. Plus they have tons of great vintage stereos, speakers, and record players for sale.

Back in the day Stellar Stereo was a great place to buy Laserdiscs. I would stop there at least…read moreonce a week to check out what they had in and the majority of the time I left with a new Laserdiscs. Many times I'd end up getting 4 or 5! They also did repairs on pretty much any kind of home audio/video devices. One time my Pioneer Laserdisc player was having trouble with the dual side play feature so I brought it into Stellar Stereo. I told the man at the counter the problem and asked if he had a rough estimate on how long they would have it. I was addicted to movies at the time and didn't want to be without my beloved Laserdisc player for long! He said to me "If you're not in a hurry I can take a look at it right now. If the problem is what I think it is I can have it fixed for you in half an hour or less. I was surprised to hear that and also skeptical that it could be fixed so fast. He took it apart right there on the counter and said some sort of belt had broken that allows the player to play both sides of the disc. He went into his backroom and got a belt and had it fixed and put back together in a matter of minutes! He plugged it in and grabbed a Laserdisc so we could test it and sure enough it was playing both sides with no problem! I thanked him for fixing it so quickly and asked how much did I owe. He said something like "I get a big bag of those belts at once so they end up costing me less than a dollar. He said you've been coming in here for years buying Laserdiscs so no charge since it was a simple fix." I said I really appreciate that but please let me pay you something, if you hadn't fixed it some other place would have charged me an arm and a leg and would have probably taken a week to fix. But he wouldn't accept any money. So I ended up buying three Laserdiscs from him that day with the money I had saved on the repair. I can even remember what they were. I got Con-Air,Austin Powers and Face-Off. I always highly recommended Stellar Stereo to all my friends and family. About a year later my dad bought an awesome home theatre system from them and got it at a great price. If they are even open again I highly recommend you stop in and check out the awesome equipment they have. Both vintage and new.

I can't say enough about Gadget Pro! I dropped my iPhone on a tile floor and, well, you know what…read morehappened. Brandon was super nice and fixed me right up. The shop even carries some basic supplies, which meant I didn't have to go elsewhere to purchase a new charging cable that I also needed. The only critique I can give is that it took about 1 1/2 days for them to respond via this Yelp contact tool. That said, when I phoned to ask more questions, he was prompt, and I had no concerns or issues. Could well be the way the information is transferred to them. For best results, be sure to call them! Price was reasonable, service was great and timely! Thanks, Brandon, for a super job!!

I have no idea why this place is getting only 3.5 stars. Every time I have issues with my iPhone…read morethat even Chat GPT didn't have an answer for, these human guys know what to do and are ready to fix it in five minutes. They know what they are doing and seem very competent. They make me restore faith in humanity! Thank you!

Outstanding. These guys really know their stuff. Home audio and visual and automotive…read moreinstallations are their specialty. They are lovers of sound and music and appreciate a great ride. Just the kind of people you want working on your equipment in your home or vehicle. I feel they are fair and trustworthy. They are very good at finding or recommending equipment, professional level installations, and troubleshooting problems to get you up and running. They have their heads in the game. I will be coming here for all of my future audio experiments and endeavors.

OMG I had been having electrical problems with my Audi. For almost 2 years I had no backup camera…read moreand no push start operation. While getting my stereo fixed on my VW I perchance had a discussion with Robert about my car's issues. He wanted to try to figure out the problems. Well it took several weeks getting used parts and hours of Robert's time digging deep into my car's electrical systems. He found all my issues and fixed them. My camera now works with- 3 PDC sensors and a Parking module, my proximity sensors work, and my push button start is doing what it should. Thank you Robert for all your hard work and due dilligence. Yeah!!!! If your car isn't acting like it should electrically call Robert he might be able to help. And he is great with audio systems.

My computer crashed and I took a very simple approach and just went after the place with higher…read moreratings. Honestly, the other places in the area had less reviews and lower ratings and it didn't seem to be the primary business. The computer room seems like legit I went in there. They had a full shop that all their equipment. It's all open for you to see they're very transparent with the pricing in the diagnose my problem real quick unfortunately, my computer is kind of like done. Done the solid state drive went so I guess I'm gonna get a new one, but I appreciate their fast and thorough diagnosis. I had it back the next day so you know it made me feel a bit confident that they seem to know the field in articulate to me very well

If your computer isn't working then this is the place to go! My college kid's computer wouldn't…read moreboot after moving cross country. We tried everything, he had built the computer himself, but couldn't figure it out. I figured it needed a new power supply so I sent him here to have Computer Room install it. To my amazement it was just a RAM stick that wasn't properly seated. They could have just replaced the PSU and we'd have been none the wiser but good honest computer repair folks are worth their weight in gold! The only charge was the service fee to look at the PC. Grateful to them and highly recommend.

I would like to thank John and his Team at Aardvark for exceptional customer service. I took my…read moreone year old HP laptop in for a boot to blackscreen issue. HP support was no help.. they told me it was a bad motherboard and was out of warranty. John reset and cleared some things turns out a update was corrupt. I could have easily been sold a new motherboard and would have gladly paid for one. There are so many one and done outfits out there. This type of honesty is what builds customers for life. And because of that I will be a loyal customer for life. Thank you again Team Aardvark.. You are AWESOME...

I would like to thank John Gilman for working once working beyond my expectations this past…read moreThursday. My laptop kept giving me a pop-up at start-up of MSVCP100.dll - ColorUService for a month. Since I am not computer tech savvy. Automatically I assumed this must be Windows 10 related since the pop-up asked me to reinstall the program to fix the issue. Windows 10 was installed on my laptop months prior and read it came with issues. I alerted John of my pop-up and he told me it wasn't a Window issue. It's a virus. John went deep into my laptop's hard drive and found the virus embedded itself into an automatic update for my ASUS laptop. The laptop had McAfee's firewall and virus security installed. But since the virus was embedded. McAfee didn't discover it in the update. After removing the virus, replacing the McAfee with a much more reliable Internet security company. My laptop is once again a mean lean running machine. If I have any more laptop issues. I'll be definite calling Aardvark Computer Renew for my computer to be serviced