I was helped by a representative named Jared Hill today and wanted to leave a kind review for him…read more Very easy to work with and was empathetic and patient as we navigated through settling a small debt I had from an insurance company. (Mind you, I had just found out about it a year later!) He honored the 50% settlement discount I had gotten in the mail as well! Kudos to him :)

Had a phone call with them. The agent was pleasant for the most part. Until they became pushy for…read moreme to "pay" for my debt. Oh kind enough to offer 10% reduction because my balance is "oh so high". I apparently have an outstanding balance of almost $400 from "Tolls" from Elizabeth Rivers Tunnel (ERT) from Virginia. My debt went to them May 2025. As of yesterday I'm just NOW finding out I have an outstanding balance from tolls. When I contacted the agent she was quick to let me know how admin fees and late fees play a part. She couldn't answer my questions in regard to: what, when, where. The charges took place. Nor couldn't tell me the "singular" event(s) that led me to this $400 bill. Then she suggested I could have incurred this sometime in 2024. Which is ODD because I was on DEPLOYMENT for 9 months of 2024. Then the "address" they were sending my "notices" (+5 of them) was an OLD address from 2 duty stations ago. Then the system updated to send it to my parent's place. Now I have to wait til tomorrow to contact ERT and ask what's the issue. Which will be funny because the agent claims that the debt is no longer their concern. But at the same time ERT is "allowed" to put a HOLD on my vehicle's registration and add another $40 holding fee. Which CSS will then match that fee to pass the buck to me. So a whopping $80 increase will be taken to the head. What I do not understand is if all Ezpass connects (Illinois stated that it was accepted in the state of VA). My license plate is linked... then why am I getting hounded? Why was I able to purchase and LINK my plate to my new Ezpass? Why was I able to receive a refund from my unused balance on my Illinois Ezpass? I renewed my "hold" tags through my out of state DMV... so what is the purpose of the "Vehicle Registration Hold" ($40 fee btw)? What's the point of having all these systems in place when they CLEARLY don't communicate. How are you a debt collecting agency and you can't answer the simple 5Ws (Who what when where why)? For those still reading this rant. Don't move to VA even if it's temporary. You'll get taxed on EVERYTHING and then on top of that deal with stupidity of companies like this. Will update post after speaking with ERT customer service. **UPDATE** 17FEB2026 Ended up speaking with a ERT rep I believe their name was Keisha(?). Lovely woman, wasn't quick to anger answered all my questions and made sure I understood. Was able to get my bill reduced from being $400 and some change down to $291. The "returned to sender" notices they deducted those admin fees. Then when I told her about my deployment timeline and that I had proof of paperwork/payments from the military she took off the corresponding admin fees. So with that debt paid off I shouldn't get anymore notifications from CCS. If I do just know I have enough vacation days to put in and take it to court.

If you're in the market for financial planning, look no further: this no-frills, straight-forward…read moreand friendly company is for you. The Hus and I had been throwing around the idea of getting our affairs in order for years; it was just a matter of finding the right guy and the time to do it. We met with Brian Smith for about 90 minutes, and in that time he very warmly greeted us, asked us several questions about our finances and plans in a friendly, non-probing way and explained investments, savings and retirement planning in a way that our barely middle-aged brains would never have conceived on their own. We left the meeting feeling confident in Brian and Edward Jones. There's nothing scary or super-fancy about the way this small office and company do things, which is extremely comforting to me. With visual aids and plenty of questions being answered, I learned a lot about how to make my money work for me. Who doesn't love that?

I got a chance to speak to Adam about some questions I had about appraising a house…read more He shared his thoughts and answered all my questions, for free. It was great to speak with him. He knows his stuff and is generous enough to share his valuable knowledge. Highly recommend him and his business.

Adam of Aladdin Appraisal helped me solve some difficult real estate issues. I could not have been…read moremore happy with the service. He is an expert in his field, thoughtful, responsive, and professional! Very impressive

Mr Ritchie has been preparing taxes for over 40 years. He knows a great deal and keeps up to date…read moreon all changes. He is in his late 70s and is eccentric to say the least. He hates phone calls, texts and email. He likes faxes and mail. This review is more for his existing clients as he seldom takes on new clients. It helps if you are referred by an existing client. He no longer takes on new clients with difficult returns (i.e. businesses, self employed, rental income and multiple K-1s/K-3s). The office moved in July 2023 to his home. No, he did not publish this information. The phone and fax have not changed. Existing clients should call to find out the new address and to make an appointment or when it is a good time to drop off or mail your paperwork. As always, expect a long wait time on drop offs and mailings. He tends to do them last and you will most likely end up on Extension. If anyone forgets to provide him with any paperwork they will end up on Extension. He dislikes having to look over a tax return a second time, especially during tax season. His time management has always been bad. Your patience will be tested. He has slowed down considerably in his work and you may be sitting with him for hours as he prepares your return. If you are his next appointment expect to be waiting awhile. Communication with his clients is always limited. He listens to all messages but seldom returns the call. Replying to emails is rare. After April it is almost impossible to get a hold of him. If you are on Extension, he will wait until September or October to speak with you. His plans going forward are unknown. It is best to call immediately to make sure he will continue to do your tax returns. His assistant is no longer handling the day to day work in the office. She is working from home on an assigned list of clients. That means his office will look very unorganized, but he says he knows where everything is.

Great service and easy parking access right in East Milton Sq…read moreVery good pricing and knowledgeable

You will love this guy. Michael Barbarita is the best support system I have ever encountered. We…read moreare moving to a larger facility and Michael did all the research, asked the right questions, prepared the projections and spreadsheets and was able to convey the data/information to me in layperson's terms. He analyzed everything and was able to tell me what I was able to do and not to do. His guidance has been invaluable!!! He has a lot of experience in supporting companies trying to get to the next level. He is on time and available to me whenever I call. This includes weekends and at night. He is dedicated, professional and amazing. He is a great fit for an interim CFO. I will always keep him "on staff" for my future needs.

Can you leave a NEGATIVE review? I'm STILL Getting letters from the IRS because these A-HOLE…read moreTOTALLY F'd up our taxes. Filed incorrectly back in 2023. DO NOT use this tax service if you have anything other than a 104EZ form (That you can do yourself for FREE on-line) That Jeff MORON who owns the company is a totall UNPROFESSIONAL, INAPPROPRIATE NIT-WIT. I hope he goes bankrupt.

Wonderful family owned and operated business. The staff are knowledgeable, friendly and…read moreprofessional. They have done all of my families tax work and handle all of our businesses. After dealing with other companies in the past that promised the world and did not deliver, it has been a breath of fresh air to deal with this company. I would recommend this company to anyone. Jim, Jeff and the whole staff are some of the best people around.

Dont use this company…read more Still waiting for my money. They charge $900 a year for them to not give you your money right away when you become your own payee.

Terrible company. They do not have our interest as the main priority. They will give you a couple…read moredollars a week, and otherwise you will have nothing. They make it very hard and a huge process to get anything done. Very unreliable, except for their unreliableness. Don't even think about using them. Big mistake. I can't even get a check anymore because of how they are making things be done. Makes no sense and is screwing me.

I've used this firm for years, since I lived in NH, and even now living in Florida. They are…read moreprofessional, responsive, give clear guidelines, and in complex situations will research to be sure to have the most relevant information. Lillian is always willing to get on the line and follow up herself. I highly recommend.

As a first time business owner, I had a lot of questions with regard to where to start with the…read moreright foot. Lilian's group was referred to me by another accountant. She followed up with me right away and answered all my concerns and questions. A couple weeks later, Laura followed up with me again and guide me through book keeping and answered more questions. Then Ana did a check as soon as I shared my Quickbooks with her. My impression on Gonzalez's team is that they are competent and professional. I would recommend them to anyone who is in need of their services.