Sometimes people just go above and beyond! Thank you, Kathy! I was buying a birthday present for my…read morehusband, and didn't know the member number and all the things and she totally went out of her way to teach me and ensure I got it all sorted out. I was not expecting that level of help and I'm so wildly appreciative. She really made my day.

I think this is one of their flagship stores as it is huge for an REI. If REI sells it, they carry…read moreit here. Depth in every product area. That is what hit me when I walked in. I came in for a running headlight. There were tons of options as headlights double for hiking, camping, etc. I was able to get a light and be on my way. However, it was a bit overwhelming with so much depth in every area, but "REI" depth - lots of base layers, rows of Gore-Tex jackets, etc. - not a lot of variety in brands and items - seemed a bit stale. I shop a lot at Scheels and Cabela's and they merchandise very well with lots of brands across different price points. It was also hard to find someone that worked there to help me even though the store was empty, but the checkout people were nice.

What a great little store, packed with outdoor stuff. I came in here with my son looking for a…read morebalaclava before we went snowboarding. I remember asking someone and they said just under the canoe, and there were half a dozen hung up on the ceiling. lol. They have a great selection of winter clothes. The clothing errs on the boomer side of things, but the coats, ski/snowboard pants, gloves, hats, etc. are really well represented. The kids section was excellent. We had a variety of balaclavas to choose from. We got what we needed and we were on our way.

We have purchased ski equipment and ski gear from Hoigarrd's for many years including all new ski…read moreequipment for our almost 14 year old this year. My son was finally able to ski yesterday with my husband after being medically sidelined for a couple weeks. Anyway, they were on the ski lift after their third run when my son/husband noticed my son's skis were chunking apart all along both skis. My son had not crashed. My son is an advanced but cautious skier and with my husband the entire time. They were at Wild Mountain doing first season runs. Nothing wild about it. Anyway, when they returned I took the skis in as clearly there was a product issue. I was greeted by John in the ski department. I was, undoubtably, frustrated as my son had ski plans for today and starts school ski club Friday. John made a rude comment about me being frustrated and how "kids banging their skis together cause that kind of damage" that immediately put me on defense. My husband and son arrived at 10:45am and I had received a text about the skis falling apart by noon. I again repeated that they had only completed three runs and asked how that was possible my son damaged the skis. John continued to blame my son for the damage. Now my husband is a life long skier, I took skiing up as an adult, and if anyone should have damage to skis it should be me. My husband was floored as to cause as he has never seen skis do this. The manager was brought in and agreed to take the skis back, replace them and bind them (thank you) but that is where the only positive customer service ended. John came back to have me sign a release for mounting and kept going on needing to talk to my son about knocking his skis together (because that is what happened in his opinion) and would not let it go, again and again, even after I again stated this was noted after three runs, first season runs, at Wild. I finally asked John if the entire interaction would have been the same had my husband been standing there instead of me. John continued on. The manager stepped in and told John to give it a rest and he still didn't want to stop. I appreciate the quick turn around help from the manager but the front facing customer service was horrific. Hoigaard's lost a customer last night.

I went to Dick's with my 16 year old grandson to buy some fishing lures. As the store seems to…read morespecialize mostly in clothing I didn't expected much but it was close to my house. They actually have a fairly decent selection of fishing gear. There was no service or anyone who seemed available to help. This seems a common complaint Check out was slow. I find shopping at Dick's a bit depressing as there is a notable lack of knowledgeable service. There is plenty of parking however and the location is convenient.

Stopped here on Friday to pick up bib and sweatshirt for Hot Cider 5K. I probably wouldn't have…read moremade the trek but there was a 20% off everything coupon. My running shoes are worn by toe area and I like Ascics a lot. They don't carry Ascics. I tried on Brooks (uncomfortable) and these other Nike shoes. The white ones I found were most comfortable. I wore them walking when I got home and I had the wrong socks on. They were uncomfortable. Today I had my Feetures socks on and did the 5K and it was better. With 20% off and being marked down, they still were $95.00. Oh well, YOLO.

I've been here before to take my little cousin on the ferris wheel a year or so ago. They have so…read moremuch sportswear and stuff to check out. I was looking online to see if they carry converse, as I was looking for a pair of regular black chucks. When I entered the store there were tons of staff all over which is nice to see these days. I browsed the men's section first since the shoes are pretty much the same, I couldn't find them at first so I went across the store over to the women's and couldn't find converse in women's either. I did notice the women's shoes wasn't as busy as the men's. I browsed around a bit (no one greeted me or anything in men's or women's). I did finally find them under a table display and they only had platforms for women's so I went back over to men's to take another look. I did find them and waited for a salesman to assist me. A man walked up (after me) and the shoe he wanted was next to stock room so he was helped right away. I waited and asked for help.. I was told by a rep that he had to go check on some other customers, I kept waiting and being ignored to the point I witnessed reps asking people still looking around if they needed help and finally someone came up to help me, I asked for a 7 (as I'm a 8 1/2, 9 in women's), he came back and told me the smallest size they have is an 8 which is too big. He asked who I was shopping for, I said myself and he asked me what size I wear and I said about a 9 in women's and he said "well this is men's" as if I was blind. Just didn't like the vibes all around.

Such a fun experience! Amazing customer service, huge selection in every department, from clothing…read moreto shoes to toys! Great sales and awesome friendly cashier! PLUS--the kids got a Ferris wheel ride for $1 a piece!

Every time I go to the Mall of America I have to stop here…read more It feels more than a toy store. There's many different stations/sections of the store that you'll find unique products for adults and kids. Staff are always ready to help. Demos will keep you in the store for awhile.

Toys AND outdoorsy gear?! Talk about an awesome combo! Just looking at the storefront says "Fun!"…read moreInside you'll find camping gear, warm clothing, silly animal slippers for all sizes, survival guides (like rope tying and more), many fun plush critters, toys/gifts/games that encourage outdoor play, etc. Definitely cool to look around and browse; I didn't have much room left in my luggage to buy much more stuff, but I'm super glad a place like this exists. Kind of gave off the vibe of an REI for kiddos, haha. Way better to get kids into going outside to play than always staring at a screen. =)

The best product is the camisole with built in bra. I have one in every color! Great, practical…read morestore and good location!

Been a duluth trading company for atleast a decade. Thousands spent! Ive never used their no bull…read moregurantee where they claim theyll exchange your item for free. No bs, no hassle. Well unfortunately thats utter bs and they'll string you along and waste your time just to get nowhere. Lost my business. (Had a sweatshirt zipper stop working after 5 uses!) Well made chinese products with a terrible warranty.

If you have fond memories of Midwest Mountaineering, that longtime Cedar-Riverside staple, this new…read moreoutdoor activity gear shop is definitely good news for you! That shop's manager has now opened Lake State Mountaineering with similar wares and similar values. So we're talking high quality canoeing, climbing, camping, and hiking gear from a combination of large, small, and local vendors. They have a website you can order from, but if you want to browse in person and get knowledgeable advice from this passionate crew, you can pop into the shop. They have some pretty high-end merchandise, but I'm seeing some tempting sale offers and they have a rental program that might help you get kitted out for an adventure. This storefront location might be tricky to find at first. Enter through the building's Washington Avenue door, next to the barber shop, then follow the signs through the door there and up the stairs, where you'll spot them. I promise there's a nice store up there! You're on your own for parking but it's easy enough to find metered street parking. If you want to properly gear up for this kind of activity and want the best equipment, sold to you be a locally-owned store who will give you honest recommendations that come from deep experience, this is where to go.

Despite not finding what I was looking for what I did find in this store was even better! At the…read moretime I visited they're going through their end of season sale and practically the entire store is on sale. They also carry high quality gear like marmot and Patagonia and those are not excluded from sale which is a rarity. Definitely a hidden gem of a shop and where I will be coming back to get gear for a good value. It's nice to have a local option that caters to the outdoor market besides REI.

Great place go get new equipment or good quality used equipment for reasonable prices. Employees…read moreare very knowledgeable so don't be afraid to ask questions.

just amazing got a skateboard for $20 and nice soccer shoes that only had one bad lace that was…read morealso $20