I was looking to buy a ring I thought I lost and I was so heartbroken. I found one on the…read morewebsite for Blue Marlin along with matching earrings. I was so excited. I have the necklace and wasn't aware of the earrings. And the artist Denny Wong isn't easy to find in a lot of jewelry stores. My friend from Hawaii got me into him and told me he's the Cartier of Hawaii. I'm a big fan of Steven Douglas as well. They both do a fine jewelry with sea life collections as well as other beautiful creations. Anyway I called and spoke to Aimee to be sure they had the ring and earrings. I explained I couldn't find my ring and was interested in replacing it and getting the earrings. She had them to me in 2 days. But I was preparing to get an appraisal done and found my ring. So I called her and checked to see if I could please return just the ring. She was happy I found it and was so great about the return. I told her I collect sea life jewelry - and mainly starfish. My mother had a beautiful starfish necklace she wore and I guess it was lost or stolen I had always planned on inheriting that starfish someday and was so sad when my brother told me it was gone. So I started collecting starfish and a few other sea life fine jewelry. When I told Aimee about this and I was talking about rose gold and how I have a few pieces but I hadn't found a starfish in rose gold yet - she said I have an idea. I'm going to text you a picture of one we have. Maybe we can workout and exchange since I was sending the ring back that morning. The starfish is so beautiful- I got it in just 1 day and it is so much prettier then the picture. I have an Elsa Peretti from Tiffany in yellow gold with diamonds - this rose gold starfish is even prettier and more sparkly. They're both about the same size. I definitely suggest looking at the website or if you live near there or plan on visiting Florida - take a trip over there. Or just call Aimee. It's so great when you can connect with someone who understands what you might really like. She could have just accepted the return But instead she tried and successfully found something I love. It did cost more but it's worth it I know I'll treasure this starfish! Thank you Aimee

I rarely write negative reviews, but my experience with Blue Marlin Jewelry was extremely…read moredisappointing. I brought my watch in on June 19, 2025 for what should have been a simple clasp repair. I was never given a written estimate before the work was approved. Later I was told the clasp/buckle needed replacement and I verbally approved the work based on the information provided at the time. When I came back to pick up the watch, I immediately noticed that one of the hands had fallen off the watch. This means the watch was damaged somewhere during the service process while it was out through their service chain. That should never happen when a customer leaves a watch with a jewelry store. Because of that damage, the watch had to be sent out again. From the moment I dropped it off to the moment it was finally ready, the process took about eight months. Regardless of where the delay occurred, that is an extremely long time for a customer to wait for a watch repair. What was most surprising was the way the situation was handled afterward. Despite the damage occurring while the watch was in their service process and the extremely long delay, I was still expected to pay the full amount for the buckle replacement. There was no real effort to acknowledge the customer experience or take responsibility for what happened during the process. Unfortunately, that level of professionalism and accountability was not demonstrated here. The response I received from management made it clear that the focus was on explaining their internal process rather than understanding the situation from the customer's perspective. When a business stops caring about how the customer experience feels on the other side, it becomes a serious problem. I remained patient throughout the entire eight-month process and tried to handle the situation respectfully, but the overall experience left me very disappointed. If you are considering doing business here, I strongly recommend that you get everything in writing before leaving your watch or jewelry. Based on my experience, this is not a level of service I would expect from a professional jewelry store.

I want to give an enourmous thank you to Florida Keys Electric Coop (FKEC), Wire Nuts; Steve, and…read morehis team, Steve and Mike. These are the types of things that happen when people care about what they do and their community. On friday, my electrical headmast (the pole where the electricity line comes into your home) rusted out and fell over. I called FKEC to let them know. They showed up within 40 minutes. Looked at the fallen mast and suggested to have the power cut off from my home for safety. Which they did immediately. We discussed how to repair this and they suggested I speak to one of the local Electricicians in Key Largo. I had done business before with Wire Nuts and called their emergency line. I think it's Steve's wife who answered and immediately got with Steve and he was on his way. Within another 30-40 minutes Steve was here (on Friday at 8:30pm) to review the issue. Assess the repair. He felt comfortable that his team would be able to fix it on Saturday and he confirmed it Saturday morning at 7:45am. By 8:10am his crew was working to repair the fallen electrical mast and under the beating sun got it done by 1pm. KLEC came in within 35minutes of my calling them and set up the power. I had electricity to my home by 2pm in less than 24 hours from when a major issue occurred and all because people are responsive and care about the folks they serve. My sincerest appreciation to FKEC and Steve at Wire Nuts for being great neighbors!!

Asked to replace a 240VAC electric bow outside the house. Although the technician found and…read morecorrected issues inside the distribution panel were the 240 VAC outlet box was, the requested work did not happen. He only installed a plastic weather box to the 240 VAC receptacle. No new box was added to the distribution box as requested.

We had a wonderful experience at Sea Bird Marina! A special thank you to Lynn and the entire staff…read morefor all their help along the way. Everyone was friendly, considerate, and incredibly helpful. We especially appreciated how much they care about protecting the environment. They took the time to assist us with launching and retrieving our boat in a way that helped prevent any unnecessary impact or damage to the surrounding environment. We highly recommend Sea Bird Marina and truly appreciate the care and service we received!

Go here if you enjoy high prices and rude owners…read more We rented with them in Oct 2023. We rented a 23' Ft Key West (largest they had- only one engine). It was in rough shape. Despite being fellow Floridians, they treated us like pirates. Due to the poor condition, we were nervous to take it too far. We returned the boat free of damages, and they refused to give us our deposit back. *Be warned if the boat breaks down (even due to their negligence) it's YOUR cost. We're headed back to the Keys this month. Since we believe in supporting local, we wanted to give them another shot. Note, that the lousy first experience wasn't enough for a review. My husband spoke to the owner direct and explained we were staying this time in Marathon. The owner argued we couldn't keep a rental boat in Marathon, despite pointing out their black and white content on their website (see image). Again, they were rude and their prices are outrageous. Congrats, now you have an honest review exposing your incompetence and corruption. Thanks for your lack of manners. We were able to rent a higher quality, newer, two-engine, larger boat for cheaper elsewhere.

I have friends that live in Marathon so I am in the Keys several times a year. We rarely go farther…read morethan a 3 mile radius.....except for fishing! This last trip it was windy so we actually drove up and down the Keys multiple times being tourists. I stopped in my favorite bookstore in Islamorada to purchase another copy of Capt Fizz's book on Treasure Salving to re-read. When we got home, I started looking up some coin information online. I have a 1 Reale pendant that I love for the shape and I started thinking about maybe getting an (authentic) 8 Reale for my husband for his upcoming birthday. After quite a bit of looking, I kept coming back to one listed by DePaula Jewelers. Not so coincidentally it was a Capt. Fizz coin! I kicked myself for not getting this idea while I was THERE and could have shopped in person. I sent an email with a couple of questions and got a response the next day. My questions were answered and I was offered an incentive to purchase. SOLD! I PayPal'd the money and my purchase was mailed immediately. Thankfully the husband went offshore fishing today so *I* got the mail. O_O. The only drawback is that now I have to wait to give the gift! It is SO cool. I feel like I got 5 star service even with an online purchase. And I like that I got to shop from my home away from home. I recommend this store for unique items and superb service.

Billy and the rest of the gang here are just awesome. They really go out of their way to help you…read more If they don't have something they will make it. Quick easy turnaround time and quality work. I get all my jewelry from these guys and have had some repair to old stuff as well. I bought a watch from them that had a problem. It was within the warranty period from the manufacturer. The manufacturer was giving me problems about fixing my watch. I contacted them and Billy had the issue resolved almost immediately. This is a great local establishment. I shop mostly at the south store here in islamorada because of close proximity to home. However don't forget to check out their other great location up in the Winn Dixie plaza. Great customer service guys. Thank you. Keep up the outstanding job.

Excellent Experience Expertise in wide range of jewelry,…read moreplus peronal service.They are t knowledgeable, friendly ,and very attentive. The selecton of engagement rings and custom work is outstanding. They offered many choices and went extra to order more sample rings and settings. Wide selection of all types of jewelry at different price points. Highly recommend!

Professional, knowledgeable, personalized experience. Family owned and oriented business that has…read morebeen a community staple for decades!

Always professional and quick turn around. Great service. Good dry cleaning for all types of…read moreclothes.

Great washing , drying and folding for me in a time crunch. Very Happy. 10 / 10 highly recommendread more

If you need a sign they got you no matter what it is service with a smile highly recommendedread more

This place is an authorized Fed Ex Shipping Center…read more.. Sometimes I'm just downright awful about getting names when it comes to people who have assisted me in some way. Anyway, the older woman with the blonde hair and glasses sitting behind the Fed Ex desk was so helpful and kind. I stopped in hoping to return a package to Dillards and from the time that I walked in the door she was very gracious and helpful.

The service technician from A+prestige Appliance Services was professional and was able to fix our…read morestove top quickly. I highly recommend this company.

I paid the $159 service fee for a dryer diagnosis. The technician never opened or disassembled the…read moredryer, yet diagnosed it as needing over $560 in parts (belt, shaft, idler pulley). My husband later opened the dryer himself and found the real issue--a washcloth stuck in the drum. All parts were intact and working. I contacted the company about the misdiagnosis but received no resolution. Sharing my experience so others are aware.