Drivers are absolutely rude. Blocked the entire road, refused to move over to allow other vehicles…read moreto pass. Advised me that he was working and I could f***ing wait until he was done. I was attempting to access a parking garage located off this alley. The alley is wide enough for drivers to leave room for other vehicles to pass. Deliveries are made here all the time. All he had to do was move the vehicle over. Instead, he refused and cursed me and told me to wait for him to do his job.

Why must you and UPS just throw packages in random locations instead of putting on the porch like…read moreyou are supposed to do. being in a wheelchair it's quite annoying to have to go on an Easter Egg Hunt to find the package! This time it was thrown between a toolbox and a firewood pile.

never a long wait but there's one woman who isn't very friendly. she doesn't acknowledge you when…read moreyou come in. has happened multiple times but will speak immediately to the person who walked in behind you. not sure what motivates this behavior but it's probably what you think

Always friendly. Always helpful. I live nearby and I don't go anywhere else. It's clean and…read moreprofessional.

Erica was super helpful with me printing and faxing my tax papers. She was so kind and thoughtful.read more

I needed to ship Christmas presents across the country so I decided to go to UPS. I got there at…read moreopening time (8 AM) and there was no wait. The employee helping me was very nice and patient. If you need to ship things, I recommend coming right at opening!! I was only here for less than 10 minutes but there was already a line of 5+ people as I was leaving. I also recommend writing down the names/addresses you're shipping items to on a paper in order to make it quicker and easier for the employee. For COVID, the employees are wearing masks, there's a divider between you and the employee, and there's social distancing markers on the floor. I have always had good service here so I will be coming back!

I love when the older AA lady and Indian guy waits on me. I'm not so sure the young AA guy knows…read morewhat he's doing.

I needed to box up and ship off a few items using a pre-printed label so I had to find the nearest…read moreUPS store. I had no idea this store was here, and it looks fairly new. It's actually inside the Shoppers Value Foods. When you walk in, you can see the Western Union counter, but you have to go past that to see the UPS store. The store manager, Stephanie, was extremely professional and quick. She helped me get the right size box and quickly boxed up my items. She had me in and out in no time!

These guys are awesome. Always courteous,helpful, and informative whether it's printing or shipping.read more

The customer service is always exceptional. The store location is always neat & clean. You can be…read moresure to be engaged in an uplifting conversation while conducting any of your needs, business or peesonal.

I was returning an xfinity modem the man that assisted me was professional but two customers came…read morein and gave me very dirty looks I'm new here so they could not have know who I was and one of the other employees joined in and gave me dirty looks also I'm find that Macon Georgia is not a good place so any time I receive this kind of attitude from any place I just never return.

Needed to ship something ASAP this morning and they aren't even open at 7:30 like they should be…read more No one inside, lights off, no sign on the door suggesting different hours. Very frustrating.

New management and staff are professional, friendly, approachable, and listen intently to customer…read morefeedback! Never had a problem with this store. I never had a problem with previous management and staff. Yelp stinks by keeping 4 to 6 year old reviews! Whiners need to go somewhere else and please stop whining!

I use this location 95 % of the time. I have never had anyone be anything but great . The staff…read moreis always kind and helpful. The bad reviews are from a couple of years ago. I thought I would take a moment and write a current review.

Very bad experience, I paid for a fragile item to be packed, insured, and shipped and it arrived…read morecompletely broken.

I have used this store many times for all kinds of copying and shipping needs. Today I had to…read morereturn some items to Amazon and I was confused on how they needed to be packaged and sent. The gentleman behind the counter (forgot his name but it was around 5:45 pm on Monday, March 13) was so helpful and knew what to do right away. He had it all packaged up and labeled in no time. Great customer service! Look forward to using your services again!

I go here for all of my mailing needs! The ladies that work here are always very friendly and work…read moreefficiently. I recommend Mail & More to everyone!

My boyfriend bought me a expensive gift for Christmas and it had a couple of defects so I took it…read moreto Mail n More to have it returned to be fixed. That was December 28, 2023. After about 3 weeks of it still not shipping I called the store. I was very rudely told that it wasn't there and USPS refuses to scan items they pick up. I asked who did the pickup and was told they won't ever give them names either. I then asked who signed the manifest and was told that they don't keep one and that I needed to contact USPS which I did and was told that if it was picked up and not scanned there it would have been scanned in Macon already and in Atlanta. I called Mail n More again and asked them to please check for me and make sure it wasn't dropped or placed somewhere else there and was very rudely told that they have cleaners everyday and if it was there someone would have found it and that USPS had lost it. USPS stated that this isn't the first issue they have had with this business so now 2 months later my package still shows a label created and looks like it never left Mail n More. I have no idea what to do next other than NEVER use this business again. I wish I had just kept the defective item but it was expensive and I was hoping to get it replaced.