Drivers are absolutely rude. Blocked the entire road, refused to move over to allow other vehicles to pass. Advised me that he was working and I could f***ing wait until he was done. I was attempting to access a parking garage located off this alley. The alley is wide enough for drivers to leave room for other vehicles to pass. Deliveries are made here all the time. All he had to do was move the vehicle over. Instead, he refused and cursed me and told me to wait for him to do his job. read more

FedEx Ship Center - Shipping Centers Near Me - Macon, Georgia

Why must you and UPS just throw packages in random locations instead of putting on the porch like you are supposed to do. being in a wheelchair it's quite annoying to have to go on an Easter Egg Hunt to find the package! This time it was thrown between a toolbox and a firewood pile. read more

Omg! in seeing the other reviews... I see I am not alone. I currently have two packages "stuck" at the Macon FedEx facility. I placed two separate orders from Walmart.com and they have been stuck at the Macon FedEx location for almost a week! I have called the 1-800 number and received the same message "Ma'am you should be receiving your package today by 3:20". The status says the exact same thing every time, out for delivery then it will switch over to estimated delivery to the next day. It is so frustrating!!! I would never choose to ship through FedEx because I know if it goes through Macon it is stuck. I will not receive the package. Walmart.com chose FedEx. My family and friends say if it is in Macon you're not getting it!! something needs to be done read more

FedEx Driver came to our home late evening 11/30/ 2024 and stated to my husband that he was unable to put all my packages on the truck and that they would be delivered the next day which was 12/01/2024. Fed Ex has constantly been sending an updated delivered date but have changed the date constantly when that date and time not met as they stated. As of today I still have not received my packages nor have Fed Ex manager reached back out to as the representative stated that would. This is very bad customer services on Fed Ex behalf. V. Jackson read more

I'm on my 4th day of waiting for a delivery for them to get a package to an apartment 10 miles away from their location. Given a four hour window for delivery something 10 miles! If they don't make the delivery window they change it to by end of day, 8pm. I was told it was out for delivery on August 4, 2023, waited from 10:30 am till 8:00pm. Out for delivery August 9, 2023, waited from 10:00 am till 8:00 pm. Out for delivery August 10, 2023, waited from 10:30 am till 8:30 pm. It's August 11, 2023, the delivery window is 10:30 am to 2:30 pm. It's a miracle, it arrived at 2:15pm. Very nice delivery guy. Bottom line is virtual customer service is fake customer service. read more

All throughout this Christmas season my packages have been stuck at this facility for weeks. Keeps saying it will be delivered today each day. I started ordering in early November. It's ridiculous. I still haven't received packages that were supposed to be given to my children on Christmas Day. Knowing how the holiday season is very busy why not bulk up on staff. read more

You should be able to have the option of NO STARS. The worst shipping company in the entire US. I have been waiting 25 days for a package from The North Face. Also a second package from the NorthFace is in "the wind" and a pet food order from Chewy has been sitting in the Macon Ga Fedex center as are the NorthFace merchandise. One item they say has been delivered but has not as a family member was home the entire day they indicated it was delivered and the picture of the item when they leave it is totally blank. Fedex will do NOTHING to investigate where the packages are and to add insult to injury neither will Chewy or The NorthFace make any attempts to call Fedex. So when you place an order with both companies they are done with you. Their responsibility stops but they make sure they hit your credit card the day the order is placed. Negative feedback for Fedex has been on the news but it has not phased the multi millionaire CEO of Fedex. In fact he is probably laughing his head off about it but he still gets his multimillion dollar bonus this yr. Buyer beware of any items you order from a company that uses Fedex read more

Fed Ex should be sued for the Macon location still accepting packages from vendors knowing they can't deliver them.

I have heart medication stuck in Macon since 12/06. Cannot get a person on the phone for help. All I can do is the virtual assistant with no help. read more

EVERYDAY for two weeks been saying my package will be delivered. Still nothing .... the package had been stuck at Macon hub for 2 weeks now ! read more

I have been waiting on my package to arrive since Saturday. They keep putting off delivering off saying I have been calling telling them to delay my order. This is so crazy. I hope they have not stole my order because they have never been to my house with it. FedEx has really gotten out of hand with stealing people items. read more

worst delivery company on earth. 17 days now fedex ground has had 40k worth of packages on a truck for delivery and the driver left over 20k of material on the road... yes road, not home, office, garage.. the road! trash company read more

On Monday January 20, 2025, I placed an order with an online retailer and paid $39.99 for 2 day express shipping, arriving on Wednesday January 22. on the morning of 1/22/25 I received an email saying that my delivery would arrive by noon. Noon came and went. I have a FedEx account that sends me updates via email or text but I received neither. My husband and I were preparing to leave town and the contents of my order were needed on our trip. We waited patiently all day. Eventually I got an update saying that the package would be delivered by end of day. We were all packed and loaded and decided to go out for dinner. An hour later we get back home.....NO PACKAGE. I stayed up until midnight waiting.....nothing. The package is now 12 hours late. On Thursday morning I have an email saying it would be arriving by noon. Noon comes and goes.....24 hours late. I looked up the phone number to the Macon Distribution Center which is where the tracking history indicates the package is currently.....conveniently there is no phone number published. I called 1-800 FedEx...a nice man tells me the package has not been scanned onto a truck. He calls the distribution center but no one answered! My husband and had to leave at that point for our trip. Hopefully it will be delivered before we return in a couple of days, but who knows.....Horrible Horrible Service. I will avoid FedEx at every opportunity going forward. FedEx, you only have one service that you provide and your not even good at it. Maybe instead of plastering your name and logo on every major advertising outlet available, maybe you should have an internal review of how bad your service is and come up with some solutions. read more

My package has been in Macon, GA for 5 days. Every day at 6:30pm the delivery status gets changed to the next day. With the exception of one notice due to weather, which is funny since we have not had any inclement weather. The package is currently out for delivery - but I have no doubt I will get a text at 5pm stating it will be delivered Monday. This is the worse service that we have had from FedEx in 8 months. Our previous driver always went out of his way and actually got his packages delivered -- even if it was 7pm. I am going to try and call the local number that someone listed below if the package doesn't come today, the 800 number is scripted and you can' talk to a manager or supervisor. read more

Worst FEdex shipping center in the us, if your in Griffin Ga or South Atlanta, you packages cone out of macon, many times , I expected package that just get caught In a loop , of delivery Exceptions, over and over, better to Use UPS or Even snail mail, stay away from FEDEX... read more

FedEx Ship Center - Shipping Centers Near Me - Macon, Georgia

Package due to be delivered on Tuesday (14 Dec 21) - no delivery made or attempted - received msg stating delivery the next day and will need signature. Wednesday, I waited from 9-AM to 8-PM on sitting in my vehicle at end of our driveway. After sitting there all day the result - No FedEx truck - No msgs or phone calls from FedEx to indicate a problem. Rcvd msg around 8-PM stating package will be deliver Thursday by "End of Day." Thursday morning Call and talked to Dennis (478-474-1246) & he guaranteed me package would be delivered between 5-6 PM. I waited from 4-7 PM, No FedEx truck. At 7PM I rcvd msg stating package will be delivered Friday. When I called the "local" phone number at 7:15-PM I get someone telling me EXACTLY what is in the txt msg and he's located in South America - not Macon. This is TOTALLY UNACCEPTABLE to treat people like this. One sorry company. Like many others, if I could give them a zero, I would. This company should be investigated - they have a racket going on. read more

Worst delivery service around!!! Last Christmas my son's Christmas NEVER made it. Yet when I would track it, it was ALWAYS on the truck. Now, 2022, ordered a part for my buck stove. Left Ohio, made it to GA in one day. FedEx for the last 2 days keeps saying it's out for delivery. I've still not received this part. Our temperature is going to be 13 degrees on Friday & I'll have NO HEAT!!! I'm a LIVID customer, I will make sure any time I order anything they don't use FedEx in Macon, GA. Not to mention you can't even talk to a representative. read more

This company takes your money (Corporate Greed) & makes false delivery dates!!! 2 days promised delivery end of day by 8:00pm, guess what...NO delivery or Text! Yesterday took off work (unconvinced) awaiting a delivery, delayed! Today, awaiting delivery, guess what still NO package! service just keep saying in the driver car. Who ever , approved these personal drivers is crazy!!! I've never experienced, this with regular real drivers! What kind of customer service failed to communicate to the customer that U want get your package on time again...say what U want I'm using UPS next!!!!!!!!!!! If I could leave zero stars... read more

If I could select zero stars I would. A couple of weeks ago I went on a trip and had some very expensive perishable items shipped home. When I got home I called the company that shipped the item and saw that it was scheduled for delivery and was shipped "next day". It didn't show up that day. Two afternoons later it was delivered to my doorstep and all of the contents were ruined. The package was stamped perishable on all sides! I called FedEx and they blamed it on USPS and it never touched a USPS carrier. This has to be the worst delivery company on the planet! read more

For the THIRD TIME we are suffering the misfortune of purchasing something that the seller chose to have delivered via FedEx via the Macon location. I live in VERY Rural Monroe County. In times past, FedEx was absolutely Reliable and Professional. But in the last few months they have become the ABSOLUTE WORST. The U.S. Postal Service is VASTLY SUPERIOR to the Macon FedEx location when it comes to deliveries in Rural Monroe County. The only thing WORSE than FedEx's deliver service is THEIR UTTERLY MADDENING CUSTOMER SUPPORT. Well, I say worse. Actually, Customer Service with the Macon, GA FedEx location is NON-EXISTENT. read more

I am a FedEx customer and this is the Middle Georgia shipping hub. There is nothing fancy about the location at all. If you need to ship something or pick something up, then all is well. The customer service here is top notch. They truly take care of you here and address your concerns. I subtracted a star for prices. The Post Office has them beat in almost every category. read more

Been waiting for 5 days now just to get my son's birthday shipment from Macon to my house. Have not received yet...... call costumer service and got two different answers. Like know one knows what is going on or just lying. never use fedx!!! read more

Dumb as a box of rocks. Made an online purchase, they shipped it UNFORTUNATELY with fedex or is it FedUP? Package arrived in town about 5:30 a.m. on Sat. Tracking stated out for delivery. Nothing! Called Monday and was told a line about how they load the truck the day before delivery. So, they have twice as many trucks and it takes a day to load it? Also, found out that they don't do any deliveries on Monday. This is likely because they deliver on Saturday and don't have to pay overtime. Supposedly delivered but not to me on Tuesday, called the local office Wednesday morning to inquire. It went to a central call center and not the local store. The guy spoke English, if you can call that what it was and asked me if I'd looked behind the bushes? Huh? You going to hide my packages in bushes? Then he asked me if I'd went around to all the neighbors and asked if my package was there. I told this guy why should I go out in the rain to hunt down a package that was supposed to be delivered to my house. I inquired about it being here Saturday and they held onto it. Well, it wasn't scheduled for delivery until Tuesday. Let's back up. Not sure I understood him. Even though it was at the local FedUP facility since 5:30 a.m. on Sat. but scheduled to be delivered on Tuesday, they held onto the package for three days. Yes, I was told. They would hold onto the package until the delivery date. What an incredible bunch of lies. If they're going to lie like that, they should train them better. If it positively, absolutely has to be delivered, use somebody else! read more

My daughter's present has supposedly been riding on the truck between Macon and Thomaston for delivery for 3 days. If we had been told it would not be delivered, we could have picked it up. Now she is going home without her Christmas present. Thanks, FedEx! read more

just talked to a gentleman named daryl . he was suffering from allergies and was at work. i was expecting chemotherapy meds and accidentally cancelled the shipment online..he rectified the problem and even called me to let me know he had the package on his desk for pick up or delivery...great job... read more