Worst Customer Service ever!!! Why are they trying to get us…read moreto Pay for a 9 Year old bill that was their responsibility to deal with another Province Health System (That is why I paid my Taxes) and now they don't want to book an appointment for my Spouse. They are greedy and putting the health of someone in danger. Funny part is we talked about the same issue a few years ago and they were supposed to deal with this already but now they are again trying to get us to pay for it because they couldn't or didn't contact the right people on the other Health system. HORRIBLE. HORRIBLE Customer Service.

We were at the Sunridge location early this morning. There was a confusion on my end as I thought I…read morewas at the right location (there was another Diagnostic Imaging center in Sunridge). The lady who helped me started making phone calls which I really appreciated. But she just started raising her voice at me trying to tell me that she does not know anything about my appointment. I did not ask her to make phone calls, nor did I want to argue with her. Even my daughter noticed that the lady was already yelling. Pls have more patience with people.

MISREPORTED ULTRASOUND!! **137 bpm when there was no cardio…read moreactivity for my baby ** Had my emergency ultrasound September 30, 2025. They reported my baby's heartbeat 137 bpm. They said everything is good. Follow up ultrasound Oct 9, 2025 at EFW Radiology and I was told there is no heartbeat. EFW & my family doctor both confirmed that the ultrasound done at Canada Diagnostic Savanna misreported 137bpm when there was NO HEARTBEAT AT THAT TIME! NO CARDIO ACTIVITY. How can you make such a big mistake? Reported and signed by Radiologist Ibrahim Aytour.

I had an appointment at 9:00 AM at the CDC Savanna location, but due to a minor car issue, I…read morearrived just 10 minutes late. Despite the short delay, I was told they couldn't do the scan. The front desk staff, Mandeep, was extremely rude, unprofessional, and showed no empathy. I had taken time off work for this important health appointment, and the way I was treated was unacceptable. This is a healthcare facility--not a salon--and patients deserve kindness and understanding. Very disappointed with the service

Avoid calling the central booking line to schedule your exams--it can result in very long wait…read moretimes. Instead, go directly to the Canada Diagnostic Centre at Pacific Place and explain your urgent situation in person. They were incredibly helpful and managed to find me a cancellation spot twice on the same day. I really appreciate their support during a very urgent time for me. Thank you!

This diagnostic centre is exceptional.staff takes great care of client.Very professional and…read morerespectful.

Fast efficient and courteous service. Many locations to…read morechoose from. Reservations can be made for different procedures exept xrays that are walk-ins only.

I enjoyed the 3D ultersound but the technician was very rude. She made unnecessary comments about…read moremy baby and was very rough (pushing on my stomach) trying to get baby to move.

Absolutely amazing experience! I purchased the Silver Package which includes a free second session…read morein case the baby is hiding it's face. My first session was perfect; our little girl wasn't hiding, but also wasn't showing her entire face. Even though we were able to snap some really great photos of her, the tech invited us back for a second session. A week later we came back and our baby was angled perfectly, except for the fact she had one of her arms covering half her face. Still achieving great photos of her, just with funny poses. Even after the first session I left feeling very satisfied with the work that was done, and the excellent customer service! I highly recommend UC Baby to anyone wanting a 3D ultrasound of their little one!

Very quick appointment, I barely sat down in the waiting room and they called me. Ultrasound was…read morequick as well, everybody was very friendly and always explaining what they are doing. Free parking outside (just next to market mall). On the same floor as calgary Laboratory Services.

I was very lucky to get a same day appointment for an ultrasound due to a cancellation. The…read moreCrowfoot location was very comfortable-best chairs I have ever sat in. My appointment was even a bit early. Great friendly, efficient and professional staff. My experience at the Market Mall location for my procedure was exactly the same. Great friendly professional staff kept me updated as to what was going to happen and what to expect for post appointment. I was out before my designated time as well.

Considering that I am disabled and use Access Calgary, I came much earlier to my appointment for…read morex-ray and ultrasound of my left knee. I prepared myself to wait, but I was called after maybe 5 minutes. From the moment I opened the door until I left, I was greeted with a smile. All the employees I came in contact with were extremely kind and accommodating. I must especially mention Jiselle - Assistant Clinic Manager and thank her for her help with a home pick up. Since I was done so quickly, I should have waited more than an hour and a half, but Jiselle called Access Calgary and arranged an earlier pickup. Thank you from the bottom of my heart to everyone, especially Jiselle.

Kelly, receptionist, was professional and welcoming. Christine, Mammogram technician…read moreextraordinaire, navigates through the necessary imaging techniques with ease, gentleness and calmness. Madison, brilliant sonogram technician, performed her skills with evident experience, kindness, and a quiet confidence. Shoutout to Roxanne for her previous sonogram skills, as I attend your clinic annually. With Gratitude, Christine,R.N.B.Sc.N

Condescending ultrasound tech, the entire exam took less than 5 minutes! Of course she wouldn't…read moreeven focus on the area of pain. Extremely dissatisfied, people like that should not be working in health care and definitely not with patients.