Tim at South Jersey Fireplaces provided the absolute BEST service and expertise to solve my…read morefireplace issues. He explained what was going on and solved 100% of the problem. Of your fireplace is having "ANY" type of issue or if your want to ensure everything is working properly before you buy a home or just solid qualified service, call South Jersey Fireplaces and connect with Tim.

Service call was scheduled promptly. Service technician arrived on time and performed the requested…read moreservice expertly. Would highly recommend Tim and SJ Fireplaces, and would not hesitate to call if another issue arises.

With the cold weather, our fabulous new fireplace has become the center of our activities. Our…read moreliving room temperature has never been so inviting and we are smiling and lingering in that room. We are so pleased that we turned to Chimney Doctor after storm damage and water leaks required that our fireplace be completely rebuilt.  To once again have a safe, effective gas fireplace, required a broad range of skill sets and services, including; new firebox, chase , sheet metal chimney cap, walnut mantle with stone masonry, granite hearth and gas fireplace insert with new utility hookups and fan.  The Chimney Doctor team,  delivered masterfully across all of these requirements. That, plus their attention to  detail,  good communication and clean work habits deserves an 5* rating.

We were very happy with the service. The installation was done professionally and on time.read more

As the four star rating indicates, we can recommend The Fireplace People to those looking to…read morepurchase a freestanding stove. The crew in Mamora are friendly and knowledgeable. The chimney company associated with The Fireplace People and The Fireplace People installers were extremely professional and did an excellent job installing our unit. I am writing this somewhat lengthy review in the hopes that those purchasing a stove from this business will avoid a couple of the pitfalls that we experienced. 1. Timing and coordination: The propane stove that we ordered was to replace an older propane stove that was literally on its last legs. We ordered the new stove, a Hearthstone Champlain, on January 2 but it wasn't installed until March 15. While The Fireplace People have you use 'their' chimney guy and they have their own installation crew, they coordinate in a less than optimum way. The chimney company schedules its work and, once completed, notifies The Fireplace People who then put it on their schedule. In our case, this led to a 3 week delay in the installation. In addition, the opening to the chimney was not what the installers expected when they arrived to complete their work, so they had to go pick up extra items before they could begin their installation. I would encourage you to have The Fireplace People schedule their installation when the chimney work is scheduled, not when it is completed. 2. Misunderstandings over optional equipment: We were surprised to find out after the installation, that the unit did not come with a remote control even though the brochure The Fireplace People provided us with states clearly that the Champlain stove includes a remote control and that it's the blower which is optional. A remote is also listed under the brochure's Features and Benefits and on the back of the brochure it states that "All of Hearthstone's gas products are remote control operated." We found out that we purchased a Champlain 3 and that only a Champlain 2 comes with a remote. We weren't even aware that there were different Champlain models. You need to be sure to communicate clearly about options and confirm in writing what is and is not included. I want to emphasize that when I spoke with John at The Fireplace People he apologized for the misunderstanding and agreed to provide the remote at no extra cost even though he the model we ordered only included the remote as an option. This was more than fair and just what one would expect from a reputable company.

Adam & Gil were awesome in doing a service call.They were courteous, knowledgeable & treated my…read morehome with respect.They called when on there way.Could not ask for a better pair.A 5 star review from a fastidious customer.Angelo Palmieri

The Fireplace People did are install on our new home in Ocean City 10 years ago we have used them…read moresince for yearly maintenance. They are professional and do the job right. If you want quality, craftsmanship, and dependability this company is what you want. Excellent work is always done.

Called them to work on our malfunctioning fireplace. The technician Shawn was friendly…read moreknowledgeable and did an excellent job of making our fireplace look like new. I'm glad I waited the 3 weeks for the first available appointment. I have no regrets and look forward to working with them for a long time.

Owner came out and conducted an estimate. We received a nice plan and design. Asked for a revision…read moreto the estimate because there were items that we did not need and the owner never responded. Then the company called me 3 mo later and asked if we were still interested. Again, never received a revised estimate. Said they would look at it. Never responded. On top of it, the price was 40% higher than any others. Our property is located in Cape May County. Getting quality work done in south jersey is difficult and this is another example.

From the owner: Since 1997, DiPalantino Contractors have been installing impeccable work throughout South Jersey…read more Our expert hardscape design and professional installation can turn your outdoor dreams into reality and help maximize the beauty and value of your property. We work with you to incorporate your ideas and utilize our experience to arrive at the perfect plan for your style and budget. We provide complete design, layout, implementation services and care for all of your hardscaping needs. From walkways to driveways, patios to pool decks, retaining walls, planters, outdoor kitchens and fireplaces we can create it all.

Platinum Fireplaces has had a $4,000 deposit from us since August, 2016. We gave them this deposit…read morein good faith to have a double sided wood burning stove that was to be installed last November. I realize that the owner has had health issues and truly wish him and his family the best, however none of our calls have been returned and many visits to the store in Mays Landing have only seen a "by appointment only" sign. We attempted to give a small "mom and pop" store our business and this is how it turned out. Please, please make good on this by either returning our deposit, or installing a wood burning stove. Unfortunately, our next step will have to be a legal one. I truly feel sorry for Joe's family - what an awful legacy to leave them by bilking many customers (who have contacted me after I rated the business on their Facebook page) out of their deposit monies! Shame

Amazing service very friendly and clean staff. Platinum Fireplaces saved me just under 5,000.00…read morewhen other fireplace companies told me my living room gas unit was shot and not repairable. I call Platinum Fireplaces and the service tech came out that day. Platinum Fireplaces service tech inspected the unit and told me my remote control receiver box was bad. 250.00 later my fireplace works like it's brand new. By far the best most honest service company I ever call on. If possible I would rate them with 100 stars. Highly recommend Platinum Fireplaces to anyone.

was quoted that there would be a charge for emergency service on weekend which was very steep. was…read moreNOT told there would be any additional charges. After the service person was here for 15 minutes max he left and said that a charge would come via email. He never mentioned additional charges. we got the email invoice and was charged more than $200 for his untangling a chain. we called to dispute this charge and were told too bad. They agreed that they never mentioned additional charges beyond the quoted $350 when we spoke. They started yelling about how long it took to get here fighting traffic even though they arrived within a half hour of our original call. Very disappointing that we were charged $555 for 15 minutes work. I do not recommend this company. Was paying invoice and was told the cc service charge was 4% even though service person said it was 3%. Scam.

Okay - venting... I called a few companies for an annual contract for my heater & a/c. Since…read morethey're less than 3 years old, I just wanted a cursory check & filter cleaning for the a/c in the spring & the furnace in the fall. I decided to go with TLC, a small, local company rather than a large business. I spoke to Patty at TLC last April and was quoted a price for what I thought (since I asked for annual contract pricing) was for 2 visits and a lower price should I need any additional service. The a/c check went fine and I paid $325 thinking it was for an annual contract. Yesterday was my furnace check. I called at 10am and was told a service person would be here by 12:30-1:00. Well...it was after 2:00. No big deal. Sean cleaned the filter & checked my gas fireplace (2 years old). It took about 1/2 hour. He then asked me for $325. I couldn't speak. From my spring phone call with TLC, I thought I had an "annual" contract that included the spring & fall visits for a total of $325 - not $650!!! Totally outrageous. $325 for 1/2 hour?!? I could have done this work myself. Live & learn. Oh - when I looked at the contract emailed to me in the spring, it had expired, so I couldn't even review the original paperwork. Make sure you get the contract mailed to you. Don't let TLC rip you off. And Sean (service guy) even solicited side jobs for himself, saying he moves outdoor furniture for TLC customers and helps with small jobs. No thanks! I work hard and am so upset with having to pay so much for such a small job. It's crazy.

They came highly recommended. Excellent showroom to help you choose your options. They nailed…read morethe installation date, meaning no delays they showed up when they said they would. Would highly recommend.

Concierge was horrible! See Google review. Failed 2 inspections and allot of days taken off to fix…read moreand coordinate even after paying 1000$ for that service to do it. Stove is nice and once installed - the follow up was good with a whistling noise. 1000 plus time off from work - Cost my husband and I allot more than the aggravation was worth.