My mom and I could not work in the yard because it was a rainy weekend. I had driven up from San…read moreFrancisco to help her with her immense yardwork. So we drove from the elk Grove area all the way out to Rockland to visit the store for the first time and we were not disappointed. Incredibly clean and well laid out store. The tanks are well-maintained and not overcrowded. Lots of ample parking and two of the nice gentlemen were working the day that we visited. My mom and I each purchased some fish and I purchased some decor. We were already super thrilled with this store when the unthinkable happened my mom I noticed looked like she was crying and when I ask her what was wrong I heard her blood sugar monitor go off. It was below 50 the picture you see was taken after the doughnut one of the gentleman at this location saw my mom was in peril and quickly acted and had the other gentleman working in the store bring up his snack bag of powdered sugar donuts, which saved the day I was able to get my mom back on track and some real food in her afterwards, but these guys definitely go above and beyond firstly with an amazing store and secondly with generosity thank you folks so much. We will definitely be going back to the store, even though it's well out of our way it's nice to support businesses who support their community and strangers, especially in a time of need.

I love this place. Worth the 2 hour drive just for the staff and the prices. Headed back again soon!read more

I cannot say enough good things about Tyler Albrecht, at Sublime Aquarian Care. Tyler has been…read moretaking care of my pond for 3-4 years, coming every 3 months or so to work his magic--cleaning it, checking the motor and the UV light, diagnosing problems, recommending what equipment I need to maintain it (always sending me the appropriate links), and generally looking after the pond as though it were his first cousin. Tyler is so reliable--he was always punctual and never missed a scheduled visit. He quickly diagnosed and fixed 2 (maybe 3?) pond emergencies (heavy-duty overflows due to rain or other factors), coming over within a few hours of my frantic messages that the pond was overflowing into my yard, the neighbors yard and the sidewalk. He is talented, responsible, intelligent (every diagnosis he made when things weren't working perfectly was correct), friendly, reliable, and affordable. I do recommend him for your aquarium or water feature without reservation.

I hired Tyler back in August of last year, he's absolutely the best we have a 75 gallon tank with…read moreKoi fish and just cleaning it really good on a regular basis was becoming difficult. If I ever have questions or concerns he is always trying to accommodate for our fishes or answer anything we are not sure about. We are now on a regular cleaning cycle with the tank, my fish are absolutely happy. Thank you Tyler!

Imagine waking up to a leaking aquarium and scrambling to find a replacement--that was my morning…read more I initially stopped at Aquarium Depot and had a pretty frustrating experience. I left feeling like I was inconveniencing them just by asking about their ordering process. It honestly felt more like Aquarium De-nope! That led me to Your Reef Experience, and the difference couldn't have been more clear. From the moment I called, the owner was welcoming, patient, and genuinely helpful. He took the time to answer all of my questions and helped me place an order for an out-of-stock aquarium without making it feel like a hassle. He also kept me updated throughout the entire process, which I really appreciated. One thing he said stuck with me: 'I just want to see successful aquarists.' That mindset shows in how he runs his business. If you value knowledgeable, friendly, and customer-focused service, this is the place to go . Highly recommend.

This place is great. Large selection of fresh and saltwater and they have water plants. Workers…read morewere very friendly and helpful.

The technician is passionate about animals and it showed. I learned a lot about my turtles as he…read moreperformed an initial deep clean on our tank. He took our tank from looking like an eyesore in our upstairs loft to a centerpiece it's meant to be! Thank you so much!!

We acquired an aquarium for our orthodontic office that did not match the design aesthetic we had…read moreso we decided to have a custom aquarium built. We decided to go with Neptune Aquarium design after meeting with multiple companies because of their kindness, professionalism, and expertise with custom design. We are SO GLAD we did! They really took into consideration what we were wanting and made us a custom tank that matches our office counters identically. Torrance and his team are very professional and were a pleasure to work with. At first the stain on the live edge was not the right match and so they made sure to correct anything that was not to our liking. I appreciated that level of commitment for our big investment. I have been so happy overall with our experience with Neptune and I can't recommend them enough. We now have a gorgeous aquarium that our patients will love for years and years to come.

I can't say enough good things about Marisol at the Aquarium & Reptile Depot. She was incredibly…read moreloving, caring, and understanding during a really emotional situation for me. My roommate left his Cory fish behind, and he seemed so lonely. I just wanted to make sure he found a good home with friends. I was honestly a crying mess, but Marisol was so comforting and reassuring. She took the time to explain everything and made me feel confident that my Cory fish would be happy here with other fish and he truly was. Seeing him settle in and look so happy meant everything to me. I also really appreciate that they allow you to surrender fish here. If you're ever in a situation where you can't afford to care for a fish anymore, or for any reason you're unable to keep him, you can bring him here knowing he'll be cared for properly and placed with other fish. Marisol's compassion and genuine love for animals (and people) truly stood out. You can tell she has such a big heart and really cares about what she does. I'm so grateful for her kindness during a tough moment. Also the facility was so clean! All the fish looked so happy! Such a great environment!! Thank you all!!!

we started our saltwater tank 6 years ago, purchasing EVERYHTNG from setup to livestock FROM…read morehere.. we usually had bad service-- just very short and, rude-- the staff we dealt with were not educated about compatibility between fish/corals, were told 2 fish were compatible even though what i had researched, said they were great. hesitantly, we got the 2 fish and had to return one immediately for trying it ambushed other one and they refused to reimbursed up or make it right. they want mine more than caring about the animals just so disappointed after dedicating ourselves to them

My grandfather has gotten older and has struggled to keep up with regular tank maintenance. We…read morediscovered a Ich outbreak in our tank and called Tidy Tanks to give it a top-to-bottom cleaning. John was incredibly helpful and professional and was able to make the tank sparkle like it was brand new. Scheduling the service was quick and easy, payment was a breeze, and John was able to advise on next steps we can take to keep the tank clean as long as possible. Loved the service, thanks John!

If you're looking for a fantastic service, don't look any further. John is wonderful, very…read moreknowledgeable. Our tanks look perfect again and he answered all of the thousand questions our kids were asking. 100% recommend!

I don't normally write reviews, but Alan Roggenburg from A.G. Aquariums and Ponds ruinied our…read morepond/waterfall, then he completely ghosted us and has been ignoring our calls and emails for months. Our waterfall will cost thousands to fix, if it can be. Things started out back in May 2021 well. He showed up when he said he would and got us a quote. We hired him to get our waterfall working again. He replaced some pipes and installed a new pump. This all went well and we were pleased with his responsiveness and work. However, while we ran the new pump, the water in our waterfall disappeared in an hour. I asked him to fix this, and offered him more money. He said he would fix it. When he finally came back to fix it (after a missed appointment and many ignored calls and emails), he didn't really bother trying to figure out where the leak was...he just sloppily smeared patches of bright gray / white concrete all over the beautiful giant red lava rocks anywhere he thought water might be leaking. To boot, he ran the water before the concrete was dry, so all the moss growing on the rock has white concrete dingleberries all over it. So now our beautiful, natural-looking 3-level waterfall has white concrete slopped and smeared all over it--its a horrendous eyesore and we have no idea how to get it off. It's ruined--and the leak still isn't fixed. The water still disappears in an hour if we run the pump. We asked Alan back to fix it. Offered him more money. After many, many ignored calls and emails, we got ahold of him and he said he would come back to fix it. He was a no-call no-show for this appointment. Then after many more ignored calls and emails, he was a no-call no-show a second time...and since then he has been ignoring our calls and emails for months. We haven't ever heard from him again. He ruinied our waterfall--I suspect it will never quite be the same even if we find a way to remove the concrete. It still doesn't hold water while the pump is running. He didn't do what we paid him to do. He didn't make it right, despite being offered more money and ample opportunity. And he's still ignoring our calls and emails after months. His website says he is insured and bonded but I can find no evidence of this, and it appears we have no real recourse unless we try to take him to court?

If I had had any expectations or experience with Pond maintenance they would have been exceeded by…read morefar by Alan and team. First, I received a quick reply and initial quote. (Their estimate was so much lower than their competition that I was a bit wary-when I asked Alan he told me they were running two different specials and I qualified for both.). Alan came within the week (this was spring-which is by far the busiest time for pond maintenance so Alan worked me in for a Sunday estimate). Alan was more than accommodating, professional, and friendly. We discussed multiple options for my pond (which was in very bad shape but still had 25 beautiful goldfish in various age, size and colors). My fish had started dying and I knew it was water quality. When Alan and his team arrived they drained the 2,000 gallon pond (first putting the fish in a separate pool they supplied)-cleaned the aerators, scrubbed, installed two waterfalls (pro bono I might add), installed a pump for water changes, carefully removed the existing plants and replaced when done (the started blooming within days due to the healthy water!!) One of my fish got sick and Alan came-created a fish hospital-20? gallon container with a separate aerator-treating my fish and walking me through what I needed to do over the next week to help my fish get well. He did not charge me for this separate visit. This to me was above and beyond. I can truly recommend Alan as an excellent choice to treat/create/maintain your pond. It takes a lot for me to give a five star review-AG Aquariums deserves 6 stars.

Kirk is your go to fish guy, he's the fish daddy, the bomb diggity! He's been taking care of our…read morekoi's for a very long time and he treats them like children. He's very delicate and professional. Call Kirk to do your fish work!

From the owner: Specializing in koi pond and water feature maintenance and repair. Quality conscientious work…read more Taking the worry out of keeping your pond looking beautiful and running efficiently.

In 2025, I hired Jim Kitchen of Mamason Koi to transform my pond into a fishing pond. I want to…read morebegin by saying that I believe Jim is a genuinely good person, and this review is intended to honestly reflect my experience. When I first spoke with Jim, I explained that my vision was to create a pond that could eventually be stocked for fishing. Another company I had consulted didn't understand what I was trying to accomplish, but Jim assured me he did and was excited to help bring that vision to life. During the project, I purchased approximately $2,500 worth of koi from Jim and hired him to build a $45,000 waterfall, install electrical service, and add an aeration system to support a healthy fish population. The finished waterfall is beautiful, and I'm very happy with both the waterfall and the quality of the koi. Unfortunately, the overall project experience was disappointing. The original timeline was approximately six weeks, but the project ultimately stretched to nearly four months. While delays can happen, communication throughout the process became increasingly difficult. We also experienced ongoing water loss because the pond did not have a liner and water was leaking from somewhere in the pond. Jim recommended applying bentonite clay to help seal the pond naturally. Another major issue occurred when approximately 4,000 pounds of bentonite clay were delivered to my property. After dropping off the material, Jim became unreachable for several days despite approaching rain and no work being completed. When I finally reached him, he explained that he was dealing with personal issues and offered to refund the remaining balance rather than finish the project. Because the clay had already been delivered, I spent over an hour on the phone convincing him to complete the work. While the work was eventually finished, the bentonite clay has left the pond so cloudy that visibility is less than half an inch. Jim insured us the clay would eventually settle so that we could see through our water again. Fast forward 8+ months and we still can't see anything in the pond, despite doing several 50% water changes. We can no longer enjoy seeing our koi or much of anything beneath the surface, which was a significant disappointment after investing in both the fish and the pond. The last major issue involved the continuation of the project. After discussing everything with Jim, I was willing to move forward and hire him for additional work, including pond pump covers and stocking the pond with game fish, the original purpose of the entire project. Jim seemed enthusiastic about continuing. However, despite multiple text messages over approximately six weeks, I never received the requested quote or any meaningful follow-up. Eventually, I expressed my frustration, explaining that I had repeatedly asked to move forward without success. In the end, we mutually agreed that it was best not to continue working together. Based on my experience, I believe Jim has strengths in koi selection, pond maintenance, and building attractive water features. However, I also experienced significant project delays, inconsistent communication, and personal circumstances that repeatedly affected the completion of the work. Given the overall investment of roughly $60,000, I expected a much higher level of project management and follow through. Throughout the process, I believe I was patient and flexible, giving Jim considerable freedom to complete the work as he saw fit. My hope in writing this review is not to discourage anyone from hiring Jim, but to provide an honest account of my experience so prospective customers can make an informed decision and have realistic expectations regarding timelines, communication, and project completion.

From the owner: i do pond cleanings and pond maintenance and pond servicingread more

Wish I could give more than 5 stars. We have an 11 year old 180lb St. Bernard that we took to…read moremultiple other groomers over the past year and all have quit 1/2 thru or just flat said no. Because of that she had matting and flea issues, and sadly she was just a mess. They got us in and took their time making her comfortable and she looks the best she has ever looked in the 10 years we have had her. Great updates before, throughout, and even the next day! Photos (printed photo super cute touch). All together 10/10 experience. Worth every penny.

Great place, friendly, did a fantastic job on our German Shepherd!!…read moreI was a bit surprised to just see the dogs that were done milling around in the salon area with other dogs up on the tables getting their grooming, but it apparently works; no one seemed anxious, no barking or fuss, just happy puppies when I was there