The wife made reservations for couples massages at Sea Spa in the Tropicana. We arrived early, were greeted with courteous employees and led to the locker rooms. Our masseuses were Jess & Tracy, both were professional and gave a great massage. Price was inline with other couples massages, recommend if you are in the area. read more

If I could give zero stars, I would. STAY AWAY! I took my wife here for her birthday--she got a massage, I got a wax, and we purchased a day pass to their spa. As a facility manager who oversees pools, I understand pool safety and cleanliness, and let me tell you, this place was absolutely disgusting. The Jacuzzi was filthy--its walls were covered in green buildup, and the waterfalls pouring into it had thick calcium deposits, contaminating the already cloudy water. It was clear that proper maintenance was not a priority. The lounging area was just as bad. There were only six lounge chairs available, and the ones not occupied were covered with dirty fitted towels. The only refreshment provided at 2 PM was water, and when I asked about purchasing food, I was told no outside food was allowed--yet, inside, I saw guests openly enjoying wine, cheese, crackers, and fruit with no enforcement of this supposed rule. The amenities were cheap and inadequate--paper-thin robes, no sandals, and not even basic essentials like hair ties. I didn't want to ruin my wife's birthday by arguing with management, so I called later to address the issues. I spoke with Victoria, the manager, who offered a mere 10% discount on a future visit--as if we would ever want to return! I simply requested a refund for the $50 day pass (not for our services), but she refused. Even worse, she admitted they were aware of the calcium buildup, yet they still keep the Jacuzzi open. When I brought up the green walls, she dismissed it by saying the spa is "older." That's not an excuse--if I'm paying for a facility, I expect it to be clean and well-maintained. Her final excuse? That I "waited too long" to complain. I worked the past two days and called three days after our visit--that's too long? This spa is a health hazard with terrible guest service, cheap amenities, and neglectful management. Do yourself a favor and STAY FAR AWAY! read more

If you take your spa days seriously then don't go here. People who pay that $50 day pass treat this like a public pool. I paid over $140 for a massage and it was a really bad experience. Between the amenities and the massage itself it just wasn't good. I would've loved to get my money back. Go to the spa Qua at the other casino nearby. Also letting you know there is no separate area for men and women. You share everything except the locker rooms. read more

I came in for a facial, manicure and pedicure. The staff was super friendly and accommodating. They made me feel comfortable and at ease. I loved how soft and moisturized my face felt after the facial and my nails looked gorgeous! I would definitely come back again! read more

The actual massage was good. But for a total of $258, I shouldn't have left feeling annoyed. First, they weren't clear in the treatment descriptions online or over the phone when I made the reservation that the $70 extra for an "add-on" foot/hand massage did Not include extra time and was simply a hot towel wrap integrated in the basic 50 minute massage. The manager could have cared less that I questioned this and her only response was to shove a pricing list that said nothing about extra time. I should have just paid a little more for the 80 minute massage. I'm no princess, but as the only client in the place, a little consideration or apology would have gone a long way. And the place needs to be scrubbed, especially the floors and the ladies restrooms. read more

We made an impromptu trip to AC last night and after checking in at The Chelsea, decided to get a couples massage at Sea Spa, which is on site. We got a little tour when we arrived and were then set up with lockers, towels, and robes. No slippers though, which struck me as unsanitary. I kept my socks on while walking around. We had both requested deep tissue massages. The room was very nice and relaxing and the tables were comfy and warm. The massages were good. Not great, but not bad either. I requested aromatherapy lotion with mine and was surprised that it was an extra $20. Totally overpriced. After our massages we had "complimentary" access to the sauna, steam room, and jacuzzi pool. The pool and sauna were great but the steam room was dirty. Apparently the spa desk closes before that area does, because while trying to relax an employee came in and told us that she was closing up and needed to know how much we wanted to tip. Um....awkward. And unprofessional. And can't you see we're trying to relax? We told her $30 per therapist and to put it on our room. Was surprised this morning to get the itemized bill and see that she gave each of them $35. An extra $10 isn't a huge deal, but also not what we agreed to. Also, they had advertised 15% off of a couples massage during February but didn't give us that special. So, the stars truly are for the convenience of location, the therapists themselves, and the jacuzzi and sauna. They lose on cleanliness, professionalism, and trustworthiness. read more

It's a grate place for you and your girl to hang out and relax...but nutting is ever working if everything is working it's a grate place but when things break they take for ever to fix it the employees are very nice and help with everything it's a good place but they just need to have everything working read more

The spa was nice & the facilities and services were good for what they are worth. I've been to much nicer spas in my travels, but this one was worth it for a short visit while staying in the hotel. I wouldn't spend more than 2-3 hours there unless I got several services. Pros: -complimentary water and fruit. - robes, lockers & nice, clean showers. - co-ed steam room, sauna, salt water jacuzzi & lounge chairs. - nice employees, 2 hr. cancellation policy - comfortable rooms &massage table, relaxing music. - great massage & facial - I recommend Theresa for a massage, she was good! Cons: There were several large groups of very loud and chatty people-- they should have rules about keeping voices low. The spa seems to let any guests from the hotel into the spa lounge and jacuzzi area, they can be loud and obnoxious, killing any relaxation vibes. - dirty and cheap fitness center - the locker rooms could use more amenities. They only have shampoo, body wash, & conditioner. - As it gets later in the day, the music from the outdoor pool gets louder and louder and disrupts the spa ambiance. Overall, I give it 3 stars, which isn't a bad thing. It is what it is. There are much nicer spas out there if you're willing to pay more. I think they could improve it easily if the management tried a bit harder. read more

I was treated to a lovely massage for my birthday and had the pleasure of a 50 minute massage with Theresa. It was relaxing , of course, and just what the doctor ordered. The Solarium, part of their 10,000 square foot spa complex, includes a co-ed Jacuzzi, sauna, and steam room adjacent to the Oasis Pool was a perfect way to continue the relaxation once our couples massage was complete. We spent an ideal afternoon going from each delightful corner of the spa until another. It was an amazing spa getaway. I'd love to return and try the other services. read more

I had hands-down the WORST massage I've ever had at the Chelsea recently. We were staying at the hotel for my sis-in-law's birthday. My friend offered to buy me a massage for my upcoming birthday and I happily took her up on the offer. We tried to book the massage and the person at the desk had no clue how to put it into the system. The manager was sitting next to her training her and finally just took my name and finished up after we left. Fine, but i would think that training would go down PRE-Memorial Day. Anyway, it seemed as tho the woman who gave me my massage - I believe her name was Patricia - not only had never given a massage before, but had never received one as well. After about 15 min or so of giving her the benefit of the doubt, I had to speak up. She was essentially just rubbing oil or whatever on my back. She didn't seem to know where on the back she was supposed to target (i.e., next to the shoulder blade, not ON the bone). I have had my fair share of massages, probably more, and some of them have been mediocre. This was TERRIBLE. We discussed it for a few minutes and she tried to adjust her technique - she also started quoting massage techniques at me which made me think she was currently learning them! No dice. She went and got the manager who gave me a new therapist. The second one was a TON better. Still not great, but acceptable. I'd say it was a fluke but several of the other girls i was with also had bad massages. I'm giving it 2 stars because the facilities were decent. But I'd save my money. read more

After booking the Annex at the Chelsea hotel (do not book there) for two nights, my sister and I attempted to book massages at this "spa". After a week of each of us repeated calling and getting no answer, we finally left messages. It took over four days for them to get back to us. I am not sure why because every time we walked by during our stay the two women were just sitting there staring at the wall or eating yogurt. Not one patron. Thankfully we had booked elsewhere (Immersion, it was great) because I would not go to Sea Spa to even get my nails done let alone have one of those women touch me. read more

I don't understand why some of the reviews on here are so harsh! I received the sampler at the Seaspa last week, and it was fantastic! Everyone there was so helpful and kind. The mini massage, mini facial, and mini manicure were amazing from start to finish. I left feeling relaxed and rejuvenated! The amenities were amazing and the spa was clean and peaceful. Definitely check it out. You will not be disappointed! read more